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Empire Hyundai Inc

Fall River, MA

3.7
1,238 Reviews
At Empire Hyundai we pride ourselves to be your leading local Hyundai dealer, serve you with excellent customer service, and a friendly, courteous staff in Fall River, MA. The official motto is "We'll Try," and is also nicknamed "the Scholarship City". Come in and take a test drive in a popular new Hyundai Accent, Sonata, or Santa Fe. We conveniently serve as a Westport Hyundai dealer in Fall River. We also have a wide range of used cars, trucks and SUVs at Empire Hyundai. Our experienced sales staff is strong and committed to fulfilling and satisfying your needs while shopping for a vehicle.
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428 Pleasant St

Fall River, MA

02721

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Showing 1,238 reviews

June 14, 2021

Recently purchased a 2021 Hyundai Santa Fe SEL from Empire Hyundai in Fall River. Beatriz was very professional, easy to work with, and helpful. My overall experience with her was a positive one and I More

by smedeiros00
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Carvalho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Beatriz Mudesto
June 11, 2021

Ron Webb was very professional and attentive to our needs He made us feel very welcome .We have been to Empire Hyundai for years and they have some of the nicest people working there .We are very happy with More

by M1AMARAL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronald Webb
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 11, 2021

They are attentive, caring and work hard to get me the best deal possible. They take much of the stress of buying a car away More

by MAHOWLAND
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronald Webb
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 11, 2021

It was ok the answer all are questioning don’t like to write this is all I said so please no more it wasgreatok goodbye More

by Hildab
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Carvalho
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 10, 2021

The staff were friendly, transparent with no pressure. They only have the facts around the purchase with no hidden agenda or fees. They answered any questions I asked. More

by Linda S
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joseph Carvalho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Benjamin Viera 5 stars!!
June 10, 2021

Its was a good visit. Had to negotiate a bit. But feel we got a good deal. Easy to deal with everyone all around. Nice that there wasn't a lot of pressure More

by Johnpg48
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronald Webb
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 05, 2021

Beatriz was very professional, made me feel comfortable, asked questions to determine my needs, and ultimately got me in the car I wanted. Joe was great as well when I returned to sign. The entire team was More

by Stephaniemarie2106
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Carvalho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Beatriz Mudesto
May 24, 2021

If I could give 0 stars I would. BUYERS BEWARE!!! I spent a whole weekend trying to purchase a vehicle with a $5000 down payment and was told my interest rate would be 21-22% making car payments over $500 a More

by Stephanief
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ronald Webb
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2021

I can’t say enough about my experience at Empire Hyundai. Everyone that I encountered at the dealership was so friendly and very professional. They made buying a car an amazing experience. More

by Lisa.gonsalves65
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Carvalho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin
May 22, 2021

Ben Viera was great in setting me up showing me the car I ended up with. Then Justin Bennett was great the 2nd day, offering help, being available and great at checking in while I waited for new car to be More

by Reen2u
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Viera and Justin Bettencourt, Steve Thomas
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