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Empire Hyundai Inc

Fall River, MA

4.4
1,209 Reviews

428 Pleasant St

Fall River, MA

02721

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1,209 Reviews of Empire Hyundai Inc

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June 08, 2022

Looked at car on Memorial Day. Filled out paperwork, got called on Tuesday and was told we were approved and car was ready for pick up. Brought our trade in and sales rep switched More

by Petit2015
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
BRANDON Rodriguez
May 22, 2022

I have nothing but good things to say about Empire Hyundai in Fall River.I met a great dales person (Kevin) that did everything for me not only to get a car to fit my needs but also my budget. Kevin b More

by fernandarei2008
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Joseph Carvalho
April 24, 2022

BUYER BEWARE. THEIR SHADY AND RUDE. This company sent an email after working with them for a month. They said we were approved for 30k (NOT PRE-Approved) We ge More

by CP
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Kasey Mathias, Jeff White, Joseph Carvalho, Ronald Webb, Tony Reis, BRANDON Rodriguez, Trevor Torres, Forest Thomas, Beatriz Mudesto, Kelly Dias
Apr 24, 2022 -

CP responded

Violation of transparency in lending act as well as aligning with the FTC’s crack down “operation steer clear” look it up

February 25, 2022

Bought a car here in July of 2020, and ended up selling it recently in January. Was sold a useless extended service plan contract that was almost $3,000 when the car already has a 100,000 mile/10 year warr More

by kathymariie
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Jason Silva, BRANDON Rodriguez
January 25, 2022

Incredible experience from the moment I walked in, through to delivery of my vehicle. Justin and the group were great to deal with, upfront and accommodating. I traveled an hour and a half and would g More

by arwbmc08
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Justin Bennett, Henry Dominguez, Joseph Carvalho
January 16, 2022

Another customer complaining about Bait and Switch dealer. At least this time, this customer made a YouTube video on his bad experience https://www.youtube.com/watch?v=xKaaQOzHgZA More

by josephestes
Overall Experience
Recommend Dealer
No
Employees Worked With
BRANDON Rodriguez
January 13, 2022

Classic Bait and Switch dealer. Called to see if the price listed on the website (MSRP) was going to be the selling price (plus taxes and fees of course), they agreed. I drove over and was hit with a 10 More

by B
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
DJ, Brandon, Henry
December 28, 2021

When I went to the dealership I knew what I wanted and the salesmen sat down listen to me and paid attention and they actually took their time to not rush me at all or try to push a car on me they took th More

by torres0228
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Forest Thomas
November 30, 2021

Also posted on google…..I have been buying my vehicles from the same Honda Village salesman for over a decade because of poor experiences at other dealerships. We really wanted to purchase a Hyundai Palis More

by tmgm
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Ben V
November 24, 2021

Very informative about car I was interested in great deal Well recommend dealer to my friends More

by noeoli66
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Joseph Carvalho, Ronald Webb
Nov 24, 2021 -

noeoli66 responded

Great and friendly staff at empire Hyundai

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