Empire Hyundai Inc

I just bought my second vehicle from Empire Hyundai. Ron Webb was a fantastic salesman, he listened to everything I said, he was not a pushy salesman and he worked with me to meet my needs. The staff was ex Webb was a fantastic salesman, he listened to everything I said, he was not a pushy salesman and he worked with me to meet my needs. The staff was excellent and I couldn't be happier. Thanks for my new car Empire Hyundai More

Never again. Cluster xxxx. Got a car with a flat tire and scratched paint. To this day still don’t have the registration. Salesman was nice and understanding. Test drove car days before. Had appointment at 6 scratched paint. To this day still don’t have the registration. Salesman was nice and understanding. Test drove car days before. Had appointment at 6:30pm to do paperwork in Fall River. Didn’t leave dealship until 10pm. None of the numbers the salesman gave me came close to what the finance guy was saying. So 10pm I get the car with flat tire, find a gas station and aired up the tire that’s when I saw all the scratches on the roof that wasn’t there when I test drove it. Very pissed off. More

I came into the dealership scared to get another car, but everything was broken down for me. I was able to get the best deal possible and my sales rep Savannah was amazing. She answered every question I had everything was broken down for me. I was able to get the best deal possible and my sales rep Savannah was amazing. She answered every question I had into depth. I walked out with a brand new 2021 Hyundai Sonata and I am in love with my new vehicle. I highly recommend empire Hyundai they will not disappoint you! More

One of the best car buying experiences I have ever had. Steve Viera and DJ were beyond helpful and the dealership in whole was a pleasure to deal with. I highly recommend them! Steve Viera and DJ were beyond helpful and the dealership in whole was a pleasure to deal with. I highly recommend them! More

I worked with Steve Viera and not only was he very pleasant to deal with, he understood my needs and went out of his way to make sure I was taken care of. It was one of the easiest and smoothest purc pleasant to deal with, he understood my needs and went out of his way to make sure I was taken care of. It was one of the easiest and smoothest purchases of a vehicle I have ever made. i would give Steve the highest rating possible as well as the dealership itself, I am mow a life long customer. More

Car was not washed or detailed. Had a long scratch on car that wasn't there before I bought it. Tire pressure sensor was on. Had to reset it myself. Shows me they didnt service the car before pickup. Custome that wasn't there before I bought it. Tire pressure sensor was on. Had to reset it myself. Shows me they didnt service the car before pickup. Customer service was good but car maintenance not the best. More

This dealership wants to sell you a car!!! No pressure sales and very friendly!! Everyone involved in my purchase was knowledgeable and the whole process was great!! Great Staff!! sales and very friendly!! Everyone involved in my purchase was knowledgeable and the whole process was great!! Great Staff!! More

Nothing but problems from the start. Ron Webb was excellent. Your mgmt staff not at all. Unprofessional to say the least. Waited 2 hrs for a photocopy of my registration. That I was told was the orig excellent. Your mgmt staff not at all. Unprofessional to say the least. Waited 2 hrs for a photocopy of my registration. That I was told was the original. Was yelled at loudly by Joe the finance director in front of the staff and customers in the show room. I was told by one of the Mgrs it’s ok to drive without a registration. The car is registered so I don’t need the registration and he knows this because he has a lot of cop friends. And no inspection sticker! Then when they hand me the copy of the registration he thanks the girl for coming in on her day off to get me the registration. I’m sorry if the job was done the registration should have been ready and not locked up as I was told. Apparently everything is always locked up and no one with keys Is ever around. More

Savannah was professional and worked well with us. She helped us stay within our budget. She’s has ethical business standards and professional throughout the process. She was so easy to work with. I have helped us stay within our budget. She’s has ethical business standards and professional throughout the process. She was so easy to work with. I have already referred her to two other customers. I am happy to have met and worked with Savannah More

I enjoyed my buying experience at Empire Pre-Owned. Savannah was superb with her knowledge and expertise of vehicles. She took the time and initiative to understand my needs and helped me purchase my n Savannah was superb with her knowledge and expertise of vehicles. She took the time and initiative to understand my needs and helped me purchase my new Lexus RX 350. More