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Empire Hyundai Inc

Fall River, MA

3.8
1,246 Reviews
At Empire Hyundai we pride ourselves to be your leading local Hyundai dealer, serve you with excellent customer service, and a friendly, courteous staff in Fall River, MA. The official motto is "We'll Try," and is also nicknamed "the Scholarship City". Come in and take a test drive in a popular new Hyundai Accent, Sonata, or Santa Fe. We conveniently serve as a Westport Hyundai dealer in Fall River. We also have a wide range of used cars, trucks and SUVs at Empire Hyundai. Our experienced sales staff is strong and committed to fulfilling and satisfying your needs while shopping for a vehicle.
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428 Pleasant St

Fall River, MA

02721

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Showing 1,246 reviews

February 13, 2018

Always go to Ronnie Webb Went to Hyundai and had Ronnie Webb he's is not ur typical sales man he was honest and cared about my needs for my family. I love my brand new santa f More

by Fsoares
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Carvalho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ronald Webb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donald Devlin
Feb 14, 2018 -

Empire Hyundai Inc responded

Thank you for taking the time to share feedback with us! We pride ourselves on helpful and honest staff, like Ronnie. We are thrilled that he was able to provide you with an excellent experience. Please let us know if there is anything else we can do for you in the future! Enjoy your Santa Fe!

February 07, 2018

2018 Sonata Ron Webb did an excellent job selling us our second vehicle with Empire HYundai and Andre Mendes helped get us a good price. Will be back to buy anoth More

by SueS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Carvalho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ronald Webb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2018 -

Empire Hyundai Inc responded

This is absolutely wonderful to hear, Sue! Thank you for taking the time to share your car buying experience with Ron and Andre. We truly do appreciate and value your business and looking forward to working with you again in the future!

January 27, 2018

Efficient, timely and stress free! This is the 8th family car for us at Empire Hyundai and I am very pleased with the experience from beginning to end. Always dealt with Ron Webb and a More

by sheena
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronald Webb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2018 -

Empire Hyundai Inc responded

Thank you for your continued loyalty to Empire Hyundai, Sheena! It's always our pleasure doing business with you. Enjoy your new Tucson and we hope to see you again in the future!

January 27, 2018

Excellent! The dealership was havinf wonderful deals and was able to give me an even better deal! Everyone there was nothing but polite and informative! I will d More

by Heyoheyo12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronald Webb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2018 -

Empire Hyundai Inc responded

That's excellent! We aim for 100% customer satisfaction at every stage of your car purchase, and we’re delighted to hear that you received that. Enjoy your new vehicle!

January 19, 2018

Lies, deceit and forgery. If zero were a rating this is what I would give this dealership. I understand the need to make a profit but there is no need to do so by misleading th More

by Hyundai2018
Customer Service
Quality Of Work
Price
Recommend Dealer
No
Employees Worked With
Donald Devlin, James Washington , Daniel Chantre
January 13, 2018

2018 Geneis G90 Empire Genesis/ Hyundai: Review 1/13/2018 Hello Everyone ! It’s time to write a review on my latest car buying venture. I'm still going stron More

by timsdart
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donald Devlin, Steve Thomas
Jan 16, 2018 -

Empire Hyundai Inc responded

Timothy, we're beyond happy to know that Brandon and our team were able to provide you with an outstanding experience. We're glad to know Brandon was able to go above and beyond! We hope you enjoy your new Genesis G90. From all of us here at Empire, we love that you're now a part of the family! We'd love to continue seeing you here!

January 07, 2018

“Like no other” After Almost 4Hours of negotiating with Ronnie and the Managers at Empire Hyundai between the giggles and everything else These Guys worked their way More

by MANDYMEDEIROS211
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronald Webb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2018 -

Empire Hyundai Inc responded

We are thrilled to know you had such a wonderful experience at our dealership! We hope you enjoy your new car and we look forward to the chance to work with you again in the future!

January 04, 2018

Lying, Manipulating, Thiefs Was told I needed work done, costing in the thousands that was not needed at all. Good thing because the warranty I bought is worthless. More

by Dissatisfied
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don't know
January 02, 2018

Purchase 2018 Hyundai Sante Fe Sport Worked with Ron Webb before and he again showed us excellent customer service. End results purchased a new vehicle and very satisfied with his servic More

by debbi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronald Webb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2018 -

Empire Hyundai Inc responded

Wonderful! We love knowing that Ron's level of service brought you back to us, Debbi! Thank you for taking the time to share your thoughts with us and enjoy your new Santa Fe Sport!

January 01, 2018

Great salesman Ron - Fast negotiations - great dealership We had a prior experience with this dealership a few months back and wasn't impressed but this time was totally different. Ron was a great salesman, v More

by Sonatagirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Carvalho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ronald Webb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryce Sewall
Jan 03, 2018 -

Empire Hyundai Inc responded

Thank you for being our customer. It's great to hear that you were well taken care of by Ron! We greatly appreciate your business and feedback to us. Please let us know if there is anything we can do to further assist you. Have a great day and enjoy your new Sonata!

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