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Empire Hyundai Inc

Fall River, MA

3.7
1,239 Reviews
At Empire Hyundai we pride ourselves to be your leading local Hyundai dealer, serve you with excellent customer service, and a friendly, courteous staff in Fall River, MA. The official motto is "We'll Try," and is also nicknamed "the Scholarship City". Come in and take a test drive in a popular new Hyundai Accent, Sonata, or Santa Fe. We conveniently serve as a Westport Hyundai dealer in Fall River. We also have a wide range of used cars, trucks and SUVs at Empire Hyundai. Our experienced sales staff is strong and committed to fulfilling and satisfying your needs while shopping for a vehicle.
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428 Pleasant St

Fall River, MA

02721

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Showing 1,239 reviews

November 30, 2017

Great experience This was by far the best experience I've had at a dealership. As a single person it's easy to get overwhelmed. That didn't happen at Empire. More

by wendycatlin10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dec 04, 2017 -

Empire Hyundai Inc responded

Thank you for the complement! It's great to know you enjoyed your experience with us. Thank you for your business and we look forward to seeing you in the near future!

November 30, 2017

Pleased. I have bought a total of three vehicles from Empire Hyundai and this last experience was the most pleasant by far. I find them accommodating and willi More

by Ljts
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ronald Webb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2017 -

Empire Hyundai Inc responded

It's great to know you liked our staff! We do our best to treat all customers like family. Thanks for your loyal business and for taking time to leave a review.

November 29, 2017

Hyundai Elantra Tony Reis treated me with professionalism Empire Hyundai went above and beyond to accmodate my buying experience :I would highly recommend Tony Reis t More

by cjmarks6693
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Reis
Dec 01, 2017 -

Empire Hyundai Inc responded

Thanks for the great 5-star review and high recommendation! We are so happy to hear that Tony was able to meet all of your car buying needs, making the process of purchasing a new vehicle a pleasurable one. We will work hard to continue exceeding your expectations in the future.

November 29, 2017

excellent great dealership excellent service great people loved the way Jose attended to all my needs and wants. will definitely return to see Jose for my next More

by cbucholz618
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Tyler Torres, Donald Devlin, Steve Thomas , Jose Diaz
Dec 01, 2017 -

Empire Hyundai Inc responded

We are so happy to hear of your great experience! We know Jose will be ecstatic to hear your kind words. We look forward to working with you again in the future.

November 28, 2017

Amazing service review I had such an amazing experience today at empire Hyundai even tho i could not get a car today ron webb was super helpful in polite, greeted me right a More

by Lttlbadbtch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nov 29, 2017 -

Empire Hyundai Inc responded

We love hearing feedback like this! Thank you for taking the time to share your thoughts! We're always happy to learn how our team's level of service will bring customers back to us in the future. It's great knowing that you had such a good time interacting with Ron! We look forward to assisting you in the future!

November 25, 2017

My Hyundai experience Good, better, best. Not certain of everyone's name , I met so many Hyundai employees that day but all were helpful and friendly. That is why I went More

by pokadot99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryce Sewall , Steve Thomas , James Washington
Nov 27, 2017 -

Empire Hyundai Inc responded

We're thrilled that all of our employees provided you with a top-tier experience! That is what we strive for each and every day. Thank you so much for providing this feedback to us!

November 25, 2017

Great Excellent expierence in purchasing SUV, met all my driving needs. Valuable package available including tire and rim protection. Ronnie and Bryce was g More

by bmedeiros1270
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Bryce Sewall
Nov 27, 2017 -

Empire Hyundai Inc responded

We're glad that you had a great experience working with Ronnie & Bryce! We appreciate your comments and look forward to seeing you back again in the future!

November 25, 2017

Ron Webb, G 90 & G 80. Test drove the G 90 and the G 80 today with Ron Webb. The G 90 is a beautiful car. With the G90 it was all about the Aesthetics for me. The gorgeous More

by Clover
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronald Webb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2017 -

Empire Hyundai Inc responded

Thank you for taking the time to share your experience with us, Clover! We truly appreciate your feedback and comments. Have a wonderful day!

November 22, 2017

Review Overall review of my experience was great everything was handled timely and in the fashion that I wanted it to go and that’s all I could have asked fo More

by cjaredpeterson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Clark
Nov 27, 2017 -

Empire Hyundai Inc responded

Thank you for sharing your experience with us! We're thrilled that you had such a great experience working with Chris. He is certainly an asset to our team. Enjoy your new vehicle!

November 21, 2017

Great dealership Good People! If you need a good car and are looking for someone to work with you, go see Aaron or joe, they will make sure you’re taken care of no dou More

by drew.joseph1020
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Aaron, Tyler Torres
Nov 22, 2017 -

Empire Hyundai Inc responded

Thanks for the great review, Drew! We are proud of the quality of the experience we offer to our customers, and we're glad to hear that you are pleased with it as well. Have a fantastic day!

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