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Empire Hyundai Inc
Fall River, MA
1,239 Reviews
At Empire Hyundai we pride ourselves to be your leading local Hyundai dealer, serve you with excellent customer service, and a friendly, courteous staff in Fall River, MA. The official motto is "We'll Try," and is also nicknamed "the Scholarship City". Come in and take a test drive in a popular new Hyundai Accent, Sonata, or Santa Fe. We conveniently serve as a Westport Hyundai dealer in Fall River. We also have a wide range of used cars, trucks and SUVs at Empire Hyundai. Our experienced sales staff is strong and committed to fulfilling and satisfying your needs while shopping for a vehicle.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 8:00 AM
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,239 reviews
October 07, 2017
Recommend them to anyone I went there for a specific vehicle. I was in a rush and since they didn't have the color they still showed another one so I knew how it's like. Same I went there for a specific vehicle. I was in a rush and since they didn't have the color they still showed another one so I knew how it's like. Same day my sales person Ayane followed up with me, wrote a deal and located a vehicle for me. In 2 days I went back, signed paperwork and drove out in my new car. From management to staff everyone was very helpful. More
by carrwendell92
Verified CustomerEmployees Worked With
Eric Moura, Ayane Silva, Tyler Torres
October 07, 2017
dealer rater I went to Hyundai looking for a cheap vehicle lease of 250 left with a 326 payment lease and the car was not clean or shown properly to me. I went to Hyundai looking for a cheap vehicle lease of 250 left with a 326 payment lease and the car was not clean or shown properly to me. More
by cabral51009
Employees Worked With
tony reese
October 06, 2017
Amazing! Excellent service from beginning to end! Met and far exceeded my expectations! Helped me out of a bad situation into a perfect one! So grateful and ap Excellent service from beginning to end! Met and far exceeded my expectations! Helped me out of a bad situation into a perfect one! So grateful and appreciative! More
by KerriEllen
Employees Worked With
Daniel
October 05, 2017
Good Very good customer service....Everyone worked great with Me and everything was very pleasant. Definitely will recommend this dealer to my friends and Very good customer service....Everyone worked great with Me and everything was very pleasant. Definitely will recommend this dealer to my friends and family. Thanks for everything. More
by eyveth.p
Employees Worked With
Jose
October 04, 2017
Excited with my Elantra My salesman was exceptional.very pleased..happy with the experience..live the drivability..very satisfied..I have bought vehicles in the past and will My salesman was exceptional.very pleased..happy with the experience..live the drivability..very satisfied..I have bought vehicles in the past and will continue to purchase from Tony Reis and Empire Hyundai I will tell all my friends and family to buy at Empire Hyundai More
by migueldeej
October 04, 2017
First car My grandfather introduced me to Tony Reis salesperson at Empire Hyundai,he's been selling my grandfather for 20 years since he worked at Fall River Fo My grandfather introduced me to Tony Reis salesperson at Empire Hyundai,he's been selling my grandfather for 20 years since he worked at Fall River Ford..I'm so happy with my new Elantra..Tony is a real nice person and genuine ..my family lives him an are very loyal to him..Empire Hyundai is very lucky to have him More
by dreamreptiles
October 04, 2017
Am very happy with how the situation turned out. Love Tuscon Purchased 2017 end of year Tuscon. Signed P & S and financed around $8000,00 and drove car home. Later on I found $2000.00 was on my credit card. Cou Purchased 2017 end of year Tuscon. Signed P & S and financed around $8000,00 and drove car home. Later on I found $2000.00 was on my credit card. Could not see the $2000.00 on P & S anywhere. Being 76 and probably not being as sharp as 5 or 10 years ago, I showed the P & S to three different people. Only one person could point out where the $2000.00 maybe went. They had lowered the MSRP by that amount. Thought I was paying $8000.00 with trade I but in actuality, I paid $10,000. Looked up online and I understood that the deposit should be shown on the P & S which it did not. Will mail P & S to Attorney Generals office for them to look over. If they say that the P & S not showing the deposit is okay, then I may go in and change this Review and just live with the fact that I somehow messed up. Will never go back or recommend dealer. If the $2000.00 had been listed in black and white, then I would not have purchased the car at $10,000.00. Will follow up after Attorney General's office reviews. This is my updated review. I would like to thank Joe Carvalho for straightening out this matter. He came through like he said he would. Leaving a four star rating because it took s few months to resolve. Thanks again Joe More
by ghdharry
Employees Worked With
Other Employees :
James ???. Do not recall names of others involved.
October 03, 2017
How to make a life-changing Life changing this way I can summon what I've experienced with Hyundai family no more waiting on rainy days for public transportation kids crying that Life changing this way I can summon what I've experienced with Hyundai family no more waiting on rainy days for public transportation kids crying that they're cold or wet or wondering when we will have our own vehicle thanks to Hyundai family my life and my kid's life have changed forever so for that I'm grateful yours truly proud owner of a Tucson lot Tech More
by pablitvillanueva
Employees Worked With
Jose diaz
October 01, 2017
2018 Sonata Absolutely adore my new vehicle and the sales representative went above and beyond to meet my requirements. Great general manager and financial team. Absolutely adore my new vehicle and the sales representative went above and beyond to meet my requirements. Great general manager and financial team. I would definitely return for maintenance and purchase another vehicle in the future. More
by tyga74
Employees Worked With
September 30, 2017
Returning Customer Review This is my second new car purchase at Empire. I am extremely satisfied with the customer service and professional staff. Our salesperson, Ayane even c This is my second new car purchase at Empire. I am extremely satisfied with the customer service and professional staff. Our salesperson, Ayane even came in on her day off to assist us with the sale. More
by kstlaurent
Employees Worked With
Ayane, Tyler Torres
