
Empire Hyundai Inc
Fall River, MA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 8:00 AM
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Excellent service and inventory Upon arriving at the dealership I was promptly greeted and sat with an employee (Bryce) to discuss my vehicle needs. The conversation was relaxed and Upon arriving at the dealership I was promptly greeted and sat with an employee (Bryce) to discuss my vehicle needs. The conversation was relaxed and informal; at no point did I feel pressured by the staff to move forward with a purchase. There was plenty of inventory to choose from once we identified where my budget and desired features met. The staff was very transparent with regards to price. More
hyundai tucson 2017 everyone there where very friendly on helping us get our new car, they where there to help us at any time, and what anything with we need it. I am everyone there where very friendly on helping us get our new car, they where there to help us at any time, and what anything with we need it. I am very happy with the help and support we got from Hyundai . More
Excellent Very good services by my sales men good amount of time, dedicated good sales skills close to my hause not so far good cuality amount of time Very good services by my sales men good amount of time, dedicated good sales skills close to my hause not so far good cuality amount of time More
Return buyer! The entire staff was very helpful and respectful especially the financing and sales staff! This is the second vehicle I have purchased from them and w The entire staff was very helpful and respectful especially the financing and sales staff! This is the second vehicle I have purchased from them and will definitely use them again in the future. More
Happy day ! I went to dealership with specifics of what I wanted in my new car. The salesman I had whose name was Ken was very attentive. I was impressed because I went to dealership with specifics of what I wanted in my new car. The salesman I had whose name was Ken was very attentive. I was impressed because it was one of the very few times in the history of my purchasing a car I was listened to and Ken did not try to talk me into something I did not want or need. The man respected my decisions. The test drive was pleasant I drove both on city streets and the highway. The paperwork did take a bit of time but that is too be expected. A most pleasant experience. More
Another new Hyundai purchased at Empire Hyundai I really like the way Empire Hyundai does business. The phone calls to ask my preferences in vehicles and the attention to detail are superb! Kudos to I really like the way Empire Hyundai does business. The phone calls to ask my preferences in vehicles and the attention to detail are superb! Kudos to Ron Webb and Joe Carvalho for once again making this experience great! More
Susan Scorpio. My salesperson John Gomes is not listed below. He was professional and helpful from beginning to end. He is who this survey is based on. 100% satisf My salesperson John Gomes is not listed below. He was professional and helpful from beginning to end. He is who this survey is based on. 100% satisfied with the customer service John Gomes presented. More
Great Team with James & DJ James was great! So pleasant, knowledgeable and so patient - he answered all my questions and made sure I understood all the features of my new Tucson James was great! So pleasant, knowledgeable and so patient - he answered all my questions and made sure I understood all the features of my new Tucson. He even helped me over the phone a couple of days later when I had more questions! DJ worked his magic and got the most for my trade-in, and helped me find the most affordable option for financing. Everyone I met or was introduced to at Empire Hyundai was so personable, helpful, kind and professional. A great team! More
100 Percent Pleased! I will be writing a couple of testimonials about my experience at Empire Hyundai and posting them because I had such a great experience there this tim I will be writing a couple of testimonials about my experience at Empire Hyundai and posting them because I had such a great experience there this time. Everybody - even people who weren't assisting me - was friendly, down to earth, good humored, and really nice. Everyone seemed interested in whether I liked the car and how the process went. Brandon Rodriguez was my sales guy and he couldn't have been nicer. I really trusted him to give me the information about what I could get for my trade-in and what options in new cars were available. He was a good listener, he seemed very honest, and he had a nice personality. I felt very confident about my purchase because of him, and I felt well informed as to the particulars because of both him and the two other men who helped work out my sales agreement. I actually had fun this time! And I have never had "fun" buying a car before. I felt very taken care of, and like the guys were straight with me. I don't mean to gush, but I really would recommend Empire to anyone looking for a great deal, a great staff, and a really good car with a long warrantee. Nobody was too pushy and I never felt pressured, though the guys were xxxx bent on getting me a good car and they worked very hard to meet my needs. I really think customer service in the world is at an all-time low - and these guys were like a breath of fresh air. I would definitely buy my next car at Empire and I hope to send my mom next year! More
New Tucson I could not be happier with my new SUV. I am extremely pleased with the service I received at Empire Hyundai. Steve was a great leasing specialist tha I could not be happier with my new SUV. I am extremely pleased with the service I received at Empire Hyundai. Steve was a great leasing specialist that made the normally stressful experience of re-leasing a breeze. More