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Empire Hyundai Inc
Fall River, MA
1,238 Reviews
At Empire Hyundai we pride ourselves to be your leading local Hyundai dealer, serve you with excellent customer service, and a friendly, courteous staff in Fall River, MA. The official motto is "We'll Try," and is also nicknamed "the Scholarship City". Come in and take a test drive in a popular new Hyundai Accent, Sonata, or Santa Fe. We conveniently serve as a Westport Hyundai dealer in Fall River. We also have a wide range of used cars, trucks and SUVs at Empire Hyundai. Our experienced sales staff is strong and committed to fulfilling and satisfying your needs while shopping for a vehicle.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 8:00 AM
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,238 reviews
September 23, 2016
Easy and fun The dealership and staff were both amazing they asked the right questions and found me just what i was looking for and didnt try to upsell me anything The dealership and staff were both amazing they asked the right questions and found me just what i was looking for and didnt try to upsell me anything i wasnt looking for. More
by bonnie2280
Verified Customer
September 23, 2016
Review A great experience. The staff was great and answered all my questions and took care of all my issues in a timely manner. Would definitely come back ag A great experience. The staff was great and answered all my questions and took care of all my issues in a timely manner. Would definitely come back again. More
by cfloriano
Employees Worked With
Chris
September 22, 2016
Great experience I will be coming back, great customer service. My dealer was very friendly answered all my questions. Made sure I am making the right purchase and in I will be coming back, great customer service. My dealer was very friendly answered all my questions. Made sure I am making the right purchase and in timely manner. More
by salimsalloum82
Employees Worked With
September 22, 2016
After it was explained, it was a great deal The car was great, and they were nice, but the deal was not explained properly at the point of sale, and there wasn't a sticker price on the car. Thi The car was great, and they were nice, but the deal was not explained properly at the point of sale, and there wasn't a sticker price on the car. This is why they did not get 5 stars. However, after speaking with Paul, the used car manager, I felt much better. As of 11/12/16, I would not recommend Empire Hyundai. It has taken them 2 months to receive the title on the trade in, so I'm out 260 dollars until the trade goes through...Unacceptable!!!!! More
by Cobb1234
Employees Worked With
Kimberly, Paul, Tyler Torres
September 21, 2016
Tony Reis is the best! Great experience at Empire Hyundai. Tony Reis is a real professional. Tony is very knowledgeable, courteous and respectful. He worked hard to find Great experience at Empire Hyundai. Tony Reis is a real professional. Tony is very knowledgeable, courteous and respectful. He worked hard to find the car with the features that I wanted at a fair price. I will recommend Empire Hyundai and Tony Reis to my family and friends. More
by jwbaglini
Employees Worked With
Antonio Reis
September 20, 2016
Love my car I am very happy with my beautiful car. Everyone I spoke with was excellent and nice. Chris helped me out in everyway to make sure I was satisfied with I am very happy with my beautiful car. Everyone I spoke with was excellent and nice. Chris helped me out in everyway to make sure I was satisfied with the vehicle and to ensure I was comfortable with the monthly payments etc. thanks. More
by cybnova47
Employees Worked With
Chris, Tyler Torres
September 17, 2016
Awesome Team I just bought a brand new Hyundai Sonata 2016 we love it great car upgraded from a 2011 Hyundai Sonata. Steve Thomas was my sales rep great guy knows I just bought a brand new Hyundai Sonata 2016 we love it great car upgraded from a 2011 Hyundai Sonata. Steve Thomas was my sales rep great guy knows his stuff we found what I was looking for at the right price. DJ the Sales manager also was the best each team member treated you like family all the way to the financial office Joe Carvalho took the time to explain the final step to his customers. What a great way to buy a car I was also done in 3 hours good deal!! Please check this team out thank you Emprie Hyundai More
by CHrisDBell2016
September 16, 2016
Review Overall, I'm happy with service provided to me and I'm grateful for the time and effort put in to helping me find the right car. i would recommend Hyu Overall, I'm happy with service provided to me and I'm grateful for the time and effort put in to helping me find the right car. i would recommend Hyundai to other first time car buyers. More
by crouse624
Employees Worked With
tony reis
September 16, 2016
Dealer review James is a tremendous salesman and an overall great guy. I will definitely return to empire Hyundai just to have James take care of any of my vehicle James is a tremendous salesman and an overall great guy. I will definitely return to empire Hyundai just to have James take care of any of my vehicle needs More
by kevinper.518
Employees Worked With
James
September 16, 2016
Happy Customer of a 2017 Tucson Tony Reis, the salesperson I dealt with to purchase my new vehicle from Empire Hyundai was very respectful and helpful!! I would recommend Mr. Reis a Tony Reis, the salesperson I dealt with to purchase my new vehicle from Empire Hyundai was very respectful and helpful!! I would recommend Mr. Reis and Empire Hyundai to any of my friends and/or family looking to purchase a new vehicle. Thank you! More
by lkenepp
Employees Worked With
Tony Reis, Tyler Torres
