Empire Hyundai Inc

Sales person wisely adjusted his approach Nolan was an excellent sales person to work with. He was not pushing and tailored his approach to us. If he or other employees were too agressive or Nolan was an excellent sales person to work with. He was not pushing and tailored his approach to us. If he or other employees were too agressive or pushy, we would have walked out. I have been trained in sales, and to get people to do what they normally would not do and could identify everything they were trying to do. This could have turned me totally off to the dealership. Nolan was wise enough not to play the games. More

Say No to Joe I had a similar disturbing encounter with Joe and would like to give my support to the words posted by "Do not honor their own Truecar price". I was l I had a similar disturbing encounter with Joe and would like to give my support to the words posted by "Do not honor their own Truecar price". I was literally yelled at and berated with the Empire employees and customers as witness. I cannot help but believe he feels empowered to behave so deplorably by his employer who holds the ultimate responsibility for such unprofessional behavior. Joe even promised me he would delete any negative posts I made about my visit. If he deletes my post, it's probably the only promise he's ever kept. More

good experience I was satisfied with your service and every employee I spoke with was friendly and courteous. I will bring my son to purchase a car when he returns fr I was satisfied with your service and every employee I spoke with was friendly and courteous. I will bring my son to purchase a car when he returns from his deployment More

Ok I took my new vehicle to an inspection station near my house so I could pick up my car sooner. I sent the receipt to Empire and have not been reimburs I took my new vehicle to an inspection station near my house so I could pick up my car sooner. I sent the receipt to Empire and have not been reimbursed yet. More

Experiencee Whole process was a complete nightmare I will never do business with Empire hon day again the management staff is horrible very deceiving and very on Whole process was a complete nightmare I will never do business with Empire hon day again the management staff is horrible very deceiving and very on honest More

My purchase review My experience was good considering my situation I was in. They worked with me to get me the interest down and told me I could go back in 6 months to l My experience was good considering my situation I was in. They worked with me to get me the interest down and told me I could go back in 6 months to lower my interest rate. More

buying a new car had a very good experience and was treated very good by everyone at the dealership the service dept was very cleane and willing to help had a very good experience and was treated very good by everyone at the dealership the service dept was very cleane and willing to help More

Friendly, professional, straightforward at Empire Hyundai! My wife and I came quite a distance away to go to this particular Hyundai, because we liked the price quotes we were getting there online and because My wife and I came quite a distance away to go to this particular Hyundai, because we liked the price quotes we were getting there online and because the online person I spoke with (Nicole) was very professional and friendly and efficient with all of my questions and etc.... When we arrived there we were greeted very quickly and recommended to Steve Thomas who was very professional and straightforward with a nice manner. Having many years of great experience with Hyundai's already, we went in knowing exactly what we wanted and I told Nicole we did not want to be "haggled" or for anyone to try and sell us upgrades or on anything other than what we had already decided on and they fully respected our wishes when we got there and we majorly appreciated that! "Duey" was especially friendly and explained everything perfectly, answering all of our questions fully. Our only negatives were that it took a little more time than I anticipated to get the car and we felt it took a lot longer than we expected on our first visit of almost 3 hours. Other than that we got the car we wanted and worked with some great people in the process! More