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Empire Hyundai Inc - Service Center

Fall River, MA

3.4
59 Reviews

59 Reviews of Empire Hyundai Inc - Service Center

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October 11, 2018

Service Went in for my first service. Jeff white took me right away and was really profesional and the job was done fast and right. would go back for all of m More

by Jcorbin919
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff White
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 22, 2018

Just an oil change Went in for just an oil change and the associate who helped me was very pushey for me to do other work done like u need a fuel filter done i said no t More

by Justme
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Not sure of associates name it was on 7-20
July 20, 2018

Thank you ! Thank you for always doing a outstanding Job!!! Your service center Is outstanding, employees are awesome! Keep up the good work and I shall ever be More

by E.Velez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeffrey Mello, Jason Chase, Jeff Perry
Jul 24, 2018 -

Empire Hyundai Inc responded

Thank you for the awesome review! We strive to provide consistent service and are glad we have performed well for you. Our team will be glad to hear the high praise and we look forward to seeing you again. Have a wonderful day!

June 18, 2018

Lease vehicle I received a very good deal on my trade for my 2015 tuscon. I was a lie to leased a 2018 tuscon which I am very pleased with at this time. More

by Dog124
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ronald Webb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2018 -

Empire Hyundai Inc responded

Thank you for the 5-star review! We are glad you enjoyed your experience with us. Enjoy that 2018 Tuscon and we look forward to seeing you again! Have a great day.

June 12, 2018

Truly helpful Mr. Andrew Kennedy, went well above and beyond all that one would expect during my recent service maintenance appointment. Mr. Kennedy fully expla More

by frankie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryce Sewall , Jason Chase, Andrew Kennedy
Jun 14, 2018 -

Empire Hyundai Inc responded

This is great to hear, Frankie! Thanks for taking the time to tell us. Our goal is to let our customers make decisions and to not push and pressure. We hope that you visit us again soon, Andrew and the rest of our team are looking forward to it. Have a great day and enjoy your fog lights!

January 07, 2018

“Like no other” After Almost 4Hours of negotiating with Ronnie and the Managers at Empire Hyundai between the giggles and everything else These Guys worked their way More

by MANDYMEDEIROS211
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ronald Webb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2018 -

Empire Hyundai Inc responded

We are thrilled to know you had such a wonderful experience at our dealership! We hope you enjoy your new car and we look forward to the chance to work with you again in the future!

January 04, 2018

Lying, Manipulating, Thiefs Was told I needed work done, costing in the thousands that was not needed at all. Good thing because the warranty I bought is worthless. More

by Dissatisfied
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Don't know
December 22, 2017

Service and reconditioning of vehicle I brought my 2009 toyota tacoma in for service oil change cabin filter and vehicle over all inspection also a cleaning inside and out this is a work More

by LEE CREEL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wendy Veader
Dec 28, 2017 -

Empire Hyundai Inc responded

This is the type of feedback we love to get, Lee! Thank you so much for taking the time to share your recent service experience with us. We're happy that we were able to get your truck looking new again. We appreciate the recommendation and kind words about our staff. Please let us know how we can help with any of your vehicle needs in the future. Thank you!

November 07, 2017

great service @ frebdly people they give you great service and are very friendly they will help you with any problem you may have it is a pleasure to take my cars there More

by RAYF5247
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : tony reese, Jeffrey Mello, Tyler Torres
Nov 09, 2017 -

Empire Hyundai Inc responded

That's wonderful to hear! We know you have a lot of options when it comes to vehicle service and we're glad you chose us. Thank you for sharing your thoughts!

November 03, 2017

Superb Customer Service From Wendy Round of Applause for Ms. Wendy ! As I arrived, Wendy welcomed me and assisted me my whole time there. She did a series of testing with my vehicle and More

by BrittanyAsen28
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wendy
Nov 07, 2017 -

Empire Hyundai Inc responded

That's what we like to hear! Thank you for sharing the kind words about Wendy! We are lucky to have her on our team and we're glad she was so helpful to you. We look forward to your next visit. Thanks again!

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