Back

Empire Nissan

Ontario, CA

4.9
430 Reviews

1377 Kettering Loop

Ontario, CA

91761

Directions

By Type

Showing 430 reviews

December 22, 2023

Salesman was very professional in our sales. NO trying o upsell or anything bad. Car was ready for us just after we got there, no waiting to have it prepped. More

by linjayt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dave Ky, Rizwan Ali
Dec 26, 2023 -

Empire Nissan responded

Congrats on your new Nissan and welcome to the family. It's a pleasure to read about your experience and see our team made the car-buying process seamless. We hope you're enjoying your new ride and we can't wait to see you here at your first service visit. Regards, John Fakhoury General Manager Customercare@empirenissan.com

December 21, 2023

I loved my experience with empire Nissan. My sales associate was Jaquon and he was very helpful and informative. I came in looking at another car and he put me in a better car. I am very plea More

by Saquraholyfield
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jaquon
Dec 22, 2023 -

Empire Nissan responded

Saqura, We couldn't be happier to see you had the best car-buying experience possible with Jaquon and he did a great job getting you into the vehicle that's best for you. Welcome to our Empire Nissan Family and thank you so much for this great review. We hope you have a Happy Holidays and we look forward to serving you, your friends, and your family in the future. Regards, John Fakhoury General Manager Customercare@empirenissan.com

December 15, 2023

I’ve been a customer of Empire Nissan since 1991. I’ve also purchased pickup trucks for the PennySaver. Gary Worley has been an awesome person to deal with. More

by hualalai
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Worley
Dec 18, 2023 -

Empire Nissan responded

Thank you so much for your loyalty to us here! We're incredibly lucky to have you as a valued customer and we look forward to working together for another 32+ years! Regards, John Fakhoury General Manager Customercare@empirenissan.com

November 11, 2023

It's a local dealership that satisfied our needs for service or buying another vehicle. More

by stan pritchett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isodore Otero
Nov 13, 2023 -

Empire Nissan responded

Stan, We take pride in providing quality service here and we're very happy that you receive just that. Thank you for both your business and your feedback and we look forward to serving you again in the future. Hope all is well. Regards, John Fakhoury General Manager Customercare@empirenissan.com

November 09, 2023

Profesional, helpful and friendly service always. Recommend for sale and service. Will recommend to family and friends. More

by mjgilbert2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Worley, Joe Avila, Oscar Armas
Nov 10, 2023 -

Empire Nissan responded

We couldn't be happier that both our sales and service teams provide you with the best service possible. Thank you for being part of our Empire Nissan Family. We can't wait to serve you, your friends, and your family in the future. Regards, John Fakhoury General Manager Customercare@empirenissan.com

November 09, 2023

Empire Nissan dealership is a friendly place. They always give a warmth welcome. Service advisor Mr. Gary Worley is a very knowledgeable person. He is a very helpful service advisor and very hone More

by Kibby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pervez Wasi, Anthony Mendoza, Issa Kakish, Basel Alzwaideh, John Quinteros, Gary Worley, Walter Serrano, Javier Serrano
Nov 10, 2023 -

Empire Nissan responded

Kibby, we appreciate you being part of the family and we're so happy you always receive the best service from Gary and our team. Thank you so much for both your business and your review, and we can't wait to see you at your next visit. Regards, John Fakhoury General Manager Customercare@empirenissan.com

November 09, 2023

Exceptional as always. Gary is the glue of the service department. He is knowledgeable, helpful, wise, witty and a good old down to earth person. More

by Ms Linda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Izzy, Gary Worley
Nov 10, 2023 -

Empire Nissan responded

Thanks, Linda! We're so happy to see Gary takes great care of you and your vehicle. We'll be sure to share this 5-star review with him and we can't wait to continue to work together for years to come. Regards, John Fakhoury General Manager Customercare@empirenissan.com

November 09, 2023

Quick service not sure if anything else was checked,but I’m happy with the service xcxccccccccccccccc More

by stephenpaul2010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Worley
Nov 10, 2023 -

Empire Nissan responded

Hi Stephen, We're happy you received prompt service. If you'd like more information on all the services that were completed, please don't hesitate to reach out and I'd be happy to assist you. Regards, John Fakhoury General Manager Customercare@empirenissan.com

October 31, 2023

They are always helpful and very friendly, not pushy. Great customer service. I tried other dealerships and there is no comparison, they are the best More

by Lbscanlan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnathan Hasshaw, Felipe Cante
Nov 01, 2023 -

Empire Nissan responded

We take great pride in providing quality service and we're so happy you receive just that from us here. Thank you for being part of our Empire Nissan Family and here's to many more years of working together. Regards, John Fakhoury General Manager Customercare@empirenissan.com

October 11, 2023

Empire Service Department is professional and courteous. My experience there was outstanding! Greeted immediately and work was done quickly and efficently. More

by Lisa Chapman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake Clark
Oct 12, 2023 -

Empire Nissan responded

Lisa, We couldn't be happier that you received both prompt and quality service here. Thank you so much for choosing us for your vehicle needs. We hope your Nissan is treating you well and we can't wait to see you here at your next service visit. Regards, John Fakhoury General Manager Customercare@empirenissan.com