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Empire Nissan of Bay Ridge

Brooklyn, NY

4.8
1,180 Reviews

6501 5th Avenue

Brooklyn, NY

11220

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1,180 Reviews of Empire Nissan of Bay Ridge

June 30, 2024

Empire Nissan of Bay Ridge is a household name to us. We have purchased 3 or 4 cars from here and the service is always top notch. Lei Wang is the guy to look for to assist with all your needs. Honestly More

by Ri & E
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dwayne Small, Erik, Reggie, (DMV Melissa), Lei Wang
Jul 01, 2024 -

Empire Nissan of Bay Ridge responded

Thank you for your excellent review! We are honored by your continued business, and we are so glad that Lei and the team consistently take great care of you and your automotive needs. It is our pleasure to assist you in any way possible. We wish you safe travels. Please do not hesitate to give us a call if there is ever anything more that we may help you with!

June 29, 2024

This place is so shady and the salesmen and owners lie to get you to sign with them. Don’t trust them I regret it a lot. Look up their complaints on BBB. More

by Serious
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Youssef Abdelmeguid
Jul 02, 2024 -

Empire Nissan of Bay Ridge responded

Hello, Thank you for sharing your sales experience with us. We are very sorry to hear of your disappointment with your sales inquiry. We would welcome the opportunity to speak to you on your review. Please contact our General Manager, Joe Randazzo at (347) 309-4016 or at jrandazzo@eagny.com

June 28, 2024

Robert Ayers the service advisor provided excellent service when I recently came in to service my Nissan pathfinder. He was very courteous, professional and took the time and patience to explain all th More

by vadimmarkhasin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Ayers
Jun 28, 2024 -

Empire Nissan of Bay Ridge responded

We are grateful for you leaving Robert this extraordinary review! We are thrilled to hear that Robert took phenomenal care of you and could provide you with thorough and efficient service. We are pleased to know that he was very courteous and professional. We look forward to serving you again in the future when the time comes.

June 28, 2024

I needed service for my car, and called Victor Paredes, he fix me up beautifully. I was on my way in no time, great job! More

by Jame
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor, Paredes
Jun 28, 2024 -

Empire Nissan of Bay Ridge responded

Jame, Providing immaculate and quality service is so important to us here at Empire Nissan of Bay Ridge and we are glad that Victor's efforts could meet your satisfaction! We are thrilled to know that he did a great job and had you on your way in no time. We wish you safe travels and please do not hesitate to let us know how we may be of further service to you.

June 26, 2024

Victor Paredes my regular advisor is excellent at customer service. I would recommend him to anyone. More

by mrscookies17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Paredes
Jun 26, 2024 -

Empire Nissan of Bay Ridge responded

Thank you for leaving Victor this positive review! We are glad that he provided you with 5-star service and he will be honored to have earned your kind recommendation. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

June 21, 2024

Victor Paredes was very informative of my car needs. He takes the time to let me know what I need to get done to keep my car right. We need more people like Victor. More

by Stufflove59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Paredes
Jun 21, 2024 -

Empire Nissan of Bay Ridge responded

Thank you for sharing the positive experience you had with Victor! We are glad that he took great care of you and kept you well informed throughout the process. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

June 18, 2024

Brought my first car. It went so smoothly and with ease. I definitely recommend this dealership More

by T.berger110
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Youssef Abdelmeguid
Jun 19, 2024 -

Empire Nissan of Bay Ridge responded

Thank you for your wonderful review and recommendation! We are honored to have been of assistance to you with your special purchase, and we are glad that our team provided you with a smooth and efficient experience. We warmly congratulate you on your first vehicle- on behalf of the entire team!

June 17, 2024

I had a factory recall. Robert Ayer, the service rep, handled my work order. He was prompt, professional and contacted me to advise the car was ready for pickup. Since I did More

by absoloulie
Recommend Dealer
Yes
Employees Worked With
Robert Ayer
Jun 18, 2024 -

Empire Nissan of Bay Ridge responded

Thank you for taking the time to leave us this positive review! Providing quality and efficient service is so important to us, and we are glad that Robert's efforts met your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

May 31, 2024

Empire is great, I wouldn't go anywhere else. Victor is very knowledgeable and respectful. More

by mmodesta073
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Henry Jones
Jun 02, 2024 -

Empire Nissan of Bay Ridge responded

Thank you for your wonderful review! It is an honor to have your confidence and loyalty, and we are pleased to hear that Victor provided you with 5-star service. Please do not hesitate to give us a call if there is ever anything more that we may help you with!

May 30, 2024

They listened to what I said and could afford. The process was long though but they were friendly. More

by jmohamed2907
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Akeem Bedward
May 31, 2024 -

Empire Nissan of Bay Ridge responded

Thank you for your positive review! We are so appreciative of the opportunity to work with you, and we are glad that our team took great care of you and met your automotive needs. It is our pleasure to assist you in any way possible. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

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