Empire Nissan of Bay Ridge

my husband and i went in looking to buy a 2008 nissan because we couldnt afford a 2011. emerson came and greeted us right away. he was patient, listened carefully and explained the pricing. he showed because we couldnt afford a 2011. emerson came and greeted us right away. he was patient, listened carefully and explained the pricing. he showed us around, spent time with us and was very professional and polite. we went home to talk it over and we agreed to a 2011 sentra instead of an altima or maxima. we went back and asked for emerson. it was his day off but when they called him, he came in to the dealership in 20 minutes. i had my heart set on red and there would be a 3 month wait to get my car. emerson search all the states and located just the right red i wanted. he called when he said he would call and they gave us a fair price and i got my car in no time. they were professional, dedicated, patient and caring. emerson said "dont worry, we're gonna make you happy" and he made me ecstatic. i would definetly recommend him and bay ridge nissan. thanks emerson, for everything (and dwayne too) safie More

BY far the worst experience of my life, not even car dealership wise, like ever. These people should all rot for the torture they put me through when i tried to lease a car from them. First off they g dealership wise, like ever. These people should all rot for the torture they put me through when i tried to lease a car from them. First off they gave me an amazing price for a new truck, but at the signing they tried to hit me up for $3500 in extra bank charges and delivery fees. They all had an attitude the whole time, were very condescending and downright rude. if anyone ever buys a car from them then i would tell you you are a fool. More

ive been a customer with nissan for over 12 years. while the pathfinders and moranos i found to be great cars i find the quality of customer statisfaction stinks. i have gone to 2 nissan dealers. the inceti the pathfinders and moranos i found to be great cars i find the quality of customer statisfaction stinks. i have gone to 2 nissan dealers. the incetives given is like trying to squeeze a lemon that has no juice left. both dealers gave me quality incetives after much haggling. the monthly payments, according to bay ridge claims they will beat any price was false because kings had a cheaper price only if i went with a certain finance company which has a bad reputation. i was commited to bay ridge because i left a deposit with them that was non refundable which i regrett. i was given a free service maintance for the entire length of my lease which was very nice with one exception, why in xxxx do i have to travel 45 min. from my house to get an oil change when kings nissan is only tops 15 min. this was never explained to me and i am furious. im only going to say this, if its not changed because it was an in house promotion given to me because i am a loyal customer, and i have to travel just to get an oil change or have my tires rotated, than nissan has lost a customer after this lease is up. i am truly disatisfied with nissan. in fact the nissan i turned in (09), was leased in new jersey because i received a better price, although they didnt offer any incetives or promotions, and even if they did i would probley have to go there to get my oil changed. the sales person i mentioned was very professional but never told me i had to go there to get my oil changes, although he asked the manager if i could go to kings nissan and he flat out said no. so to nissan i flat out say no to leasing another car unless i can go to a closer nissan for my free service. thank u for looking into this matter. More

I would recommend Bay Ridge Nissan, they understood what I was looking for and within in my price range. What really impressed me was the friendly dealer I worked with who really tried to work with me and m I was looking for and within in my price range. What really impressed me was the friendly dealer I worked with who really tried to work with me and my situation and I really got a good deal with my new 2009 Nissan Versa. I could tell the dealer really loves his job and is true to his word, which is really hard to find these days. I would recommend Bay Ridge Nissan as a top choice when searching for a car. More

From the first introduction at the dealership to the final transfer of the vehicle, the sales and financial staff have been very coperative and provided all necessary information regarding the vehicle a final transfer of the vehicle, the sales and financial staff have been very coperative and provided all necessary information regarding the vehicle and pricing options. I was unsure what to expect, but have been dealt with in a very professional manner. I would strongly recommend the dealership and its staff. More

I have a pleasnat experience with this salesperson Eric Ko, He is very honest, friendly and professional, he is very patient with me without any pressure and uneasy feeling. The transaction was very smooth Ko, He is very honest, friendly and professional, he is very patient with me without any pressure and uneasy feeling. The transaction was very smooth and straightforward, he spend time with me at the pick up and explain everything with me. This is my first purchase with Bay Ridge Nissan and I'm definiately recommand my friends and family to use their service! Thanks again Eric and great job! More

Eric Ko is a true car dealer (not your typical NON-CARING SALESMAN). he assisted me with all the questions i had and guided me in finding the right new car for my parents. He was able to accommodate me with SALESMAN). he assisted me with all the questions i had and guided me in finding the right new car for my parents. He was able to accommodate me with information that was direct and on task. Other dealerships treated me poorly. i was given the cold shoulder many times (koeppel nissan) only because i was searching for the appropriate car for my parents and NOT buying the car as soon as i walked into the dealership. Eric Ko understood my situation and was patient enough and very helpful in helping me locate the best car at the right price. All it took was a few days and we purchased a new 2011 Sentra 2.0S model. Thanks You Eric Ko. We can only wish more dealers respected new car buyers like myself as people and not as cash cows buying a product. More

I Beatriz Cuvas was looking to purchase a car through I Beatriz Cuvas was looking to purchase a car through diffrent dealers and wasnt happy with the results until I went to Bayridge Nissan and met with I Beatriz Cuvas was looking to purchase a car through diffrent dealers and wasnt happy with the results until I went to Bayridge Nissan and met with Jonathan Salom for the first time and show me cars that I would be intereted in and in my price range. iwas satisfied with the purchase of my car.I would definitly recommend anyone who is searching for a car to go to Bayridge Nissan as soon as you walk in the front desk were very polite an dmade you feel welcomed. Jonathan is a great sale Rep and regardless of my bad credit he never gave up until he got me an approval. More

I looked around for a used car at several different dealerships. Where ever i went it seemed like the salesman wanted me to look at something different then what I was looking for. Steve was very in dealerships. Where ever i went it seemed like the salesman wanted me to look at something different then what I was looking for. Steve was very instrumental in helping me find a car that I liked and felt comfortable in. He was extremely friendly and polite. I would definitely go back to him when purchasing a new vehicle. More

Very horrible experience overall I bought the 2011 Juke, came in on Friday paid cash downpayment and insurance fees at 9am car was in showroom, they didn't take it out until 2pm. They were supposed to detai came in on Friday paid cash downpayment and insurance fees at 9am car was in showroom, they didn't take it out until 2pm. They were supposed to detail it and give me add on they didn't, car was not picked up until 5:30pm with nothing done as promised lucky I got the plates. I was given an I owe you for the following week, the day of service I got a call from sales person stating parts are not there yet. the next day,one week later the fan belt caught fire, that's right on a brand new car!!! They sent me to Entreprise to get my car rental/loaner, I didnt have enough credit line on my card so I couldn't get the car they were paying for, they wouldn't offer me a car from the dealer. I called my sales person, he promised to look into it, no return call. I should have bought a Hyndai, or Kia. I would have gotten a better service. What a waste of money.......... More