Empire Nissan of Bay Ridge

I was greeted by a friendly staff upon my arrival. I then met with Mr. Emerson who was very friendly,professional and accommodating. He kept me abreast of whatever was going on. A few days after my purchase, met with Mr. Emerson who was very friendly,professional and accommodating. He kept me abreast of whatever was going on. A few days after my purchase, I had a few questions and concerns, I called him and was very pleased with the response. Overall my experience at Bay Ridge Nissan was a very pleasant one. More

Drove 2 1/2 hours sat for 5 hours and left thinking I got a good deal, signed paper work by manager and myself for the vehicle. Three days later was told that they could not sell me the vehicle because they a good deal, signed paper work by manager and myself for the vehicle. Three days later was told that they could not sell me the vehicle because they could not get the check engine light off. This was a lie, I found out that they sold the vehicle to some one else, even though I had a signed contract for this vehicle. They though they could just tell me the above and this would be the end of that, think again I will be contacting the owner again, along with the B.B.B. and opening an investigation, maybe even getting a lawyer involved for their fraud practices and breaking the signed contract which is binding. "I'm would not recommend this dealership to anyone for the above reason". More

I tried to buy a new car. They tried to screw me. People want to sell you everything for top money but not what you want to buy and not for the money you agreed on the first place. Be prepared, you have to want to sell you everything for top money but not what you want to buy and not for the money you agreed on the first place. Be prepared, you have to fight scam: salesperson-manager-financial officer. The best way is leaving before you opened a door. I am sorry I left a little later but still happy that I saved my money and got much better deal in NJ. More

Great dealer phenomamal sales..great year end sales I didnt think id be able to get a car so quick in such short timee but it workdd out very well thanks guys I only wish I came sooner so I wouldnt be st didnt think id be able to get a car so quick in such short timee but it workdd out very well thanks guys I only wish I came sooner so I wouldnt be stuck in the cold for the last 2 or 3 months! Hope to work with you guys again soon More

GREAT DEALERSHIP!!!!I financed a Nissan Murano LE from Bay Ridge Nissan a couple of weeks ago and was very pleased with the customer service. They were very accomodating and will really work with you on p Bay Ridge Nissan a couple of weeks ago and was very pleased with the customer service. They were very accomodating and will really work with you on pricing. They went out of their way and spent many hours on the phone with the bank to get me a great interest rate. I understand that is their job but I went in and gave them a number I could afford and they came very close to that price. We went to many dealerships before them and no one came close to the price. I love the Murano and truly am satisfied with the purchase! Also I am suprised to see any negative reviews on here about them because I used to lease a Maxima from Kings Nissan and they can not even come close to the customer service at Bay Ridge Nissan. The salesman was rude at Kings Nissan and would just address my husband like I was not even speaking to him. If you want to buy a Nissan then the Bay Ridge dealership is the place!!! More

its funny how the last few reviews are almost perfect 5's. nice try to cover up your poor reputation by submitting fake reviews. almost everyone i know has had a terrible experience with bay ridge nissan 5's. nice try to cover up your poor reputation by submitting fake reviews. almost everyone i know has had a terrible experience with bay ridge nissan (20+ people). whether it was in sales or service, bay ridge nissan will try to rip you off as much as they can. they'll pretend to know what theyre talking about so do your research first and go to them and you'll get contradicting details. i brought my suv in recently for service and dealt with service manager rod spodar. the guy doesn't know anything besides how to rip you off. very dishonest and sleazy individual that only cared about getting you to sign off on unnecessary services, hoping you haven't done your homework. while there, i overheard other customers complain about the long waiting times and poor service quality. i even called Nissan Consumer Affairs and they are completely aware of all the complaints they receive about bay ridge nissan. how do they stay in business? i dont know--maybe by performing well in dishonest sales DO NOT GO HERE. this poor excuse for a business can post as many fake 5.0 ratings/reviews as they like---i will simply have my friends share their experiences to bring out the truth to keep the truth out and rating accurate. i do suggest consumers to look into dealerships that are outside the city (surburbs)--they tend to be a lot more honest More

these guys are amazing! i can't believe how nice the staff was and how quick the process could be. With my credit not being so high, I was expecting long delays and even denials, but everything went smo staff was and how quick the process could be. With my credit not being so high, I was expecting long delays and even denials, but everything went smooth when I was at the dealership. I'm really looking forward to coming back in here when I'm ready to go car shopping again! More

great dealership with a wide variety of cars to pick from! At first, I was a little hesitant coming to this dealership, but after speaking with Angela on the phone, she assured me the vehicle I was look from! At first, I was a little hesitant coming to this dealership, but after speaking with Angela on the phone, she assured me the vehicle I was looking at online was in stock, and that the price could be negotiable upon my arrival at the dealership. When I got there, I found the car I was looking for, Angela had a salesperson from her team ready to greet me at the door and show me the exact vehicle. Overall it was a great experience, I can't really complain much, great customer service, excellent quality of work, good friendliness, amazing prices! I wish I could only give higher ratings =) More

This dealership is a fraud. Paul, in finance, falsified the odometer on my lease contract. He indicated that I picked up the car with only 20 miles when in reality it had 4000 because it was a demo. When c the odometer on my lease contract. He indicated that I picked up the car with only 20 miles when in reality it had 4000 because it was a demo. When confronted he said, "its your word against mine!" Ive never heard of such a comment. THe salesman is a liar. Did everything backwards. As soon as I sat down at his desk he immediately asked for the contact information for the bank who had financed my car at the time. Very rude people! Jonathan called me abotu 10 times the day I was supposed to sign the contract just to make sure i was coming in. 2 insurance agents told me he was very rude to them on the phone. I picked up the car late tuesday night only to see it was on E. I had 14 miles to go until empty. I was promised a full take of gas, floor mats, and a second key only to leave with NONE OF THOSE. I had to come back to the dealership about 5 times after the deal was made because they were cluless as to what was going on. At one point Jonathan told me he had to find out how much the key was. Ridiculous b/c the car is supposed to come with 2 keys. I have never complained about anything before, not even food I didnt like but I felt the need to let the public know how riduculous this dealerhsip was. More

TAKE THAM TO THE COURT...I DID AND I WON! THAY ARE BIG TAKE THAM TO THE COURT...I DID AND I WON! THAY ARE BIG STIFFS AND AND LIERS. CHECK EVRY SINGAL LINE OF YOUR CONTRACT BEFORE YOU POOT YOURS SIGNACHURE TAKE THAM TO THE COURT...I DID AND I WON! THAY ARE BIG STIFFS AND AND LIERS. CHECK EVRY SINGAL LINE OF YOUR CONTRACT BEFORE YOU POOT YOURS SIGNACHURE DO NOT TRUST ANY VERBAL PROMISSES. CHECK CAR FOR CARFAX. DO NOT TRUST ANY ADDVERTIZMANT. THAY GOIN TO POOL ALL KIND OF SCAMS. More