Empire Nissan of Bay Ridge

It was an easy process an stress free. Good customer service and always someone ready to help you. They helped me get a nice car and i am very satisfied service and always someone ready to help you. They helped me get a nice car and i am very satisfied More

bad experiencie,please stay away from here,I bought a used car the online price was $10000,with fee was$13000,we make the deal,butwhen i signe the carge me extra $4ooo for documentation,no only that the used car the online price was $10000,with fee was$13000,we make the deal,butwhen i signe the carge me extra $4ooo for documentation,no only that the car was dirty and no working good,i went back to service and no one give a answer,wait for almost 4h.,i left there with no car and no answer,now I still call and nothing is done yet,the people who I talk only said: "we don't know","we call you back". More

Maurice was very professional he had a great amount of knowledge of all vehicles. He allowed us to test drive several vehicles before we chose one. Also, Maurice stayed in contact while making our deci knowledge of all vehicles. He allowed us to test drive several vehicles before we chose one. Also, Maurice stayed in contact while making our decision but was not forceful. He also did several follow up calls to see if everything was fine. He is a great asset to your dealership. More

A fairly good experience with this dealer. Very professional and friendly service. Vadim was great to work with. He was very patient and helpful. Would recommend this dealer to friends or family professional and friendly service. Vadim was great to work with. He was very patient and helpful. Would recommend this dealer to friends or family. More

I brought my 2012 Altima in for oil change and tire rotation, it came out with a dent and scratches. I was told there wasn't a manager on site and to call the next day. I sent pictures and video by ema rotation, it came out with a dent and scratches. I was told there wasn't a manager on site and to call the next day. I sent pictures and video by email, called 4 times before the general manager Manny spoke with me. He was rude and basically told me to bring the car back to N. J dealership where I bought it. N.J has nothing to do with it Bayridge Nissan is the place that damaged it. I asked Manny to review the tapes to see how my car was damaged there or prove it wasn't and he again told me that they don't damage cars and go to N.J dealer. He also told me to call Nissan which I did and they told me to resolve it with the dealership so I guess I'll be returning there soon. More

This is the worst dealership that I have ever been to. Too bad, I got ripped off by their finance manager, about $6000. Be carefull!! Don't go there, if you have to go, bring a police friend or a lawyer Too bad, I got ripped off by their finance manager, about $6000. Be carefull!! Don't go there, if you have to go, bring a police friend or a lawyer friend and a accounting friend with you. After I get the deal with the salesman and we agree with the price. He sent me to the finance manager to get my loan. I have never thought about there is so much hiding fee from this dealership. He didn't tell me there is any extra fee when I see him. Let me tell you waht I got, they charged $900 banking fee; $610 document fee; $400 get the car ready fee. By the way, always check your DMV fee, too, they may also add a couple hundred dollars on their, which is totally illegal. Also, he hard sell that car service package to me, and lied to me, that car service package can be cancel next month if I don't want to and mislead me that the package is go by monthly. In fact, it is not, it is about $4000!! If you want to cancel, ok, pay them another $900 banking fee to change it and $610 document fee to change the paper work for you. Wow, I didn't know doing less than 10 pages of paper work can earn $610!! Pay me and I would do it for $300 lol. Any way, I just telling what I got. If happen that you have similar situation, please email me @ nyc2589@gmail.com and maybe we can sue this dealership together. Get this deal for $13,500 with the salesman, including the tax, it will be $15,000 Now I will have to pay $21,000 if I pay off the loan today. More

The sales rep. Was very courteous and respectful. Was a pleasure to do business with Richard. Our experience with Bayridge Nissan dealer was pleasant . We will consider and recommend this dealership to o pleasure to do business with Richard. Our experience with Bayridge Nissan dealer was pleasant . We will consider and recommend this dealership to our friends. More

the moment you enter the dealership you are greeted with such friendliness. the sales rep is very attentive of your needs and more than willing to help accomadate your specific requests. such friendliness. the sales rep is very attentive of your needs and more than willing to help accomadate your specific requests. More

This was my second lease , service was great. The dealership and sales people were courteous, I would recommend this dealership to family and friends and I would go back for a third lease. dealership and sales people were courteous, I would recommend this dealership to family and friends and I would go back for a third lease. More

Overall experience was great. Everything was handled very efficiently and in a professional manner. I also felt that everything was explained clearly and that the salesperson I was working with was very know efficiently and in a professional manner. I also felt that everything was explained clearly and that the salesperson I was working with was very knowledgeable. More