Empire Nissan of Bay Ridge

This is my first car from Nissan. Extremely happy with the car. The dealership from the time you drive into the service department and meet up with one of your representatives, they a Extremely happy with the car. The dealership from the time you drive into the service department and meet up with one of your representatives, they are professional, kind, and courteous. The person I dealt with was Victor Paredes. Victor greeted me with a smile and asked what he can do to help me. Victor throughout the time my car was there kept me updated answered all my questions. Always return my calls, and when I returned to get my car he was there waiting for me with a smile my keys and asked if there was anything else that he can do and if I have any other trouble please don’t hesitate he said to get back to me…In today’s world where since people don’t really care about their jobs, this gentleman is a great attribute to your company. I highly recommend Nissan and your employees from beginning to end they were excellent. Thank you! More

Empire Nissan of Bay Ridge is a household name to us. We have purchased 3 or 4 cars from here and the service is always top notch. Lei Wang is the guy to look for to assist with all your needs. Honestly We have purchased 3 or 4 cars from here and the service is always top notch. Lei Wang is the guy to look for to assist with all your needs. Honestly the entire staff here is awesome! More

This place is so shady and the salesmen and owners lie to get you to sign with them. Don’t trust them I regret it a lot. Look up their complaints on BBB. get you to sign with them. Don’t trust them I regret it a lot. Look up their complaints on BBB. More

I needed service for my car, and called Victor Paredes, he fix me up beautifully. I was on my way in no time, great job! he fix me up beautifully. I was on my way in no time, great job! More

Robert Ayers the service advisor provided excellent service when I recently came in to service my Nissan pathfinder. He was very courteous, professional and took the time and patience to explain all th service when I recently came in to service my Nissan pathfinder. He was very courteous, professional and took the time and patience to explain all the details and answer all my questions. I will definitely return to this dealership and look forward to dealing with Robert Ayers in the future. More

Victor Paredes my regular advisor is excellent at customer service. I would recommend him to anyone. customer service. I would recommend him to anyone. More

Victor Paredes was very informative of my car needs. He takes the time to let me know what I need to get done to keep my car right. We need more people like Victor. He takes the time to let me know what I need to get done to keep my car right. We need more people like Victor. More

Brought my first car. It went so smoothly and with ease. I definitely recommend this dealership It went so smoothly and with ease. I definitely recommend this dealership More

I had a factory recall. Robert Ayer, the service rep, handled my work order. He was prompt, professional and contacted me to advise the car was ready for pickup. Since I did Robert Ayer, the service rep, handled my work order. He was prompt, professional and contacted me to advise the car was ready for pickup. Since I did not wait, I appreciated that Robert reached out to me. Mr. Ayer has handled service issues for me on other occasions and has always done an excellent job. More

Empire is great, I wouldn't go anywhere else. Victor is very knowledgeable and respectful. Victor is very knowledgeable and respectful. More