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Empire Nissan of Bay Ridge

Brooklyn, NY

4.8
1,180 Reviews

6501 5th Avenue

Brooklyn, NY

11220

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1,180 Reviews of Empire Nissan of Bay Ridge

January 09, 2024

I had an appointment for an oil change that day and had to wait for a long time. More

by shiling8736
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lei Wang
Jan 11, 2024 -

Empire Nissan of Bay Ridge responded

Thank you for bringing your recent experience to our attention, and we sincerely apologize for the extended wait time you encountered during your oil change appointment. Your time is valuable, and we understand the frustration that can arise when expectations for service are not met. We will investigate the circumstances surrounding your wait time to identify areas for improvement and take corrective measures to ensure a more streamlined experience for our customers in the future. Your concerns have been forwarded to our Management Team, Have a great day!

January 09, 2024

This is the second time I've been to Empire Nissan and I've got to say I'm very satisfied with the experience once again. There are highly respectful, down to earth and experienced employees there who mak More

by Tyrese Williams
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wing Lee
Jan 11, 2024 -

Empire Nissan of Bay Ridge responded

Tyrese, Thank you for taking the time to share your positive experience with us! It is wonderful to know that Wing has been your go-to person, demonstrating his in-depth knowledge of our vehicles and guiding you seamlessly through each step of the process. Your continued trust and support means the world to us, and we hope to continue serving you and your automotive needs for many years to come.

January 02, 2024

Kind, considerate,respectful ,understanding to my needs understanding all my concerns and being patient with us knowing we are senior citizens. More

by roro50r
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Reggie, and Mr Joe Randazzo, Sasha Shartilov, Ray Cruz, Cory Arrington
Jan 03, 2024 -

Empire Nissan of Bay Ridge responded

We greatly appreciate you for leaving us this phenomenal review! We are honored to have had the opportunity to work with you and we are glad that our team could provide you with top notch service. We are delighted to know that they were kind, considerate, respectful and understanding of your needs. If there is ever anything more that we may help you with please do not hesitate to let us know. We sincerely congratulate you on your new vehicle- behalf of the entire Empire Nissan of Bay Ridge team!

January 02, 2024

Excellent experience on my old car trade in and new white Nissan Pathfinder purchase. Quite professional on Nissan sales and other related staffs. More

by Gary Ding
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Sasha Shartilov, Joe Randazzo
Jan 03, 2024 -

Empire Nissan of Bay Ridge responded

Gary, We are grateful for you leaving us this wonderful review! We are so appreciative of the opportunity to work with you and we are glad that our team could provide you with 5-star service. We are pleased to know that they made your car buying experience here at Empire Nissan of Bay Ridge excellent. We hope to have the opportunity to work with you again in the future. We warmly congratulate you on your new vehicle- behalf of the entire team!

December 28, 2023

Always listens to the customer needs and delivers a outstanding service to all customers when assisting customers More

by hellodavep
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nar, David Rivera Jr, Katherine Alers, Riad Ademi, Youssef Abdelmeguid
Dec 28, 2023 -

Empire Nissan of Bay Ridge responded

Thank you for your positive review! We are glad that our team consistently provides you with the quality care that you deserve. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

December 21, 2023

Mr. Lee the sales rep and Mr. Ray both listened to what my needs and price range was and found me the perfect car I was looking for. They didn't try to bate and switch or force me into what I wasn't lookin More

by Octane24
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Martin, Lei Wang, Ray Cruz
Dec 21, 2023 -

Empire Nissan of Bay Ridge responded

Thank you for leaving Lei and Ray this excellent review! It is a pleasure to hear that they took great care of you and your automotive needs. They will be proud to have earned your kind recommendation, and we congratulate you on your new vehicle! Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

December 12, 2023

Amazing dealership with amazing hospitality, respect & outstanding deals. Go see Tommy and the crew to get your new vehicle today. More

by Dbarbs0713
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thomas Dryer, Nasr Mohamed, David Rivera Jr, Joe Randazzo
Dec 13, 2023 -

Empire Nissan of Bay Ridge responded

We greatly appreciate you for leaving Tommy this phenomenal review and recommendation! We are honored to have had the opportunity to work with you and we are glad that Tommy could provide you with top notch service. We are delighted to know that he treated you with respect and you like the deals we have. If there is ever anything more that we may help you with please do not hesitate to let us know. We sincerely congratulate you on your new vehicle- behalf of the entire Empire Nissan of Bay Ridge team!

December 05, 2023

I have worked with Victor Paredes several times over the past few years and he has always been a gentleman with me. I appreciate the way he takes the time to explain my options and i never feel pressured or More

by rgentil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Shaulov
Dec 06, 2023 -

Empire Nissan of Bay Ridge responded

Thank you for your continued trust in our dealership and for sharing your wonderful experience with Victor! We're thrilled to hear that he has consistently provided you with exceptional service and care over the past few years. Your loyalty means the world to us, and we hope to continue to serve you for many more years to come.

Dec 06, 2023 -

rgentil responded

I enjoy working with Victor; as I have said, he is a gentleman!

November 30, 2023

Service at dealer was excellent at Empire Nissan and my service advisor, Victor Paredes was excellent as usual! More

by dilligaff56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Paredes , service
Nov 30, 2023 -

Empire Nissan of Bay Ridge responded

Thank you for your kind review! We are so glad that our team could consistently provide you with top-notch service, and we are happy to know that Victor could make this experience with us no different. We hope that you continue to choose us for all of your future automotive needs!

November 27, 2023

Empire Nissan of Bay Ridge are amazing! The moment I walked through the door I was greeted by Jaeden Reyes who was fantastic at helping me make a quick decision on which vehicle was right f More

by Allie Smikun
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jaeden Reyes, Joe Randazzo
Nov 28, 2023 -

Empire Nissan of Bay Ridge responded

Allie, Thank you for your positive review and recommendation! Providing 5-star service is so important to us, and we are glad that Jaeden's, Joe's, and the team's efforts could meet your satisfaction. It is our pleasure to assist you in any way possible. We warmly congratulate you on your new vehicle- on behalf of the entire team!

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