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Empire Nissan of Bay Ridge

Brooklyn, NY

4.8
1,183 Reviews

6501 5th Avenue

Brooklyn, NY

11220

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1,183 Reviews of Empire Nissan of Bay Ridge

April 24, 2023

David was knowledgeable, friendly, and helpful with getting my new pathfinder. He made the process a seamless one. More

by MZantout117
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Rivera Jr
Apr 27, 2023 -

Empire Nissan of Bay Ridge responded

Thank you so much for your wonderful review! We are so glad that David could provide you with a smooth, 5-star experience. It is our pleasure to assist you in any way possible. We warmly congratulate you on your new Nissan Pathfinder- on behalf of the entire team!

April 21, 2023

I'd recommend going with another dealership or shop. I've never left a bad review for a business, but I'm going to do so here. Long story short, we went in with two car keys, left with one broken one More

by JL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nelson
Apr 24, 2023 -

Empire Nissan of Bay Ridge responded

Hello, Thank you for sharing your comments with us. Were so sorry to hear of your concerns with the costs of the repairs. If you would like to discuss further, please contact Carmine Pannella at 347-309-4016 or at cpannella@eagny.com at your earliest convenience. Thank you!

Apr 24, 2023 -

JL responded

Hello - Thank you. The email address cpannella@eagny.com bounced back for me. Can you please send an update email address from Carmine?

Apr 24, 2023 -

Empire Nissan of Bay Ridge responded

My apologies cpennella@eagny.com Yes Carmine Pennella our Service Manager. Thank you

Apr 24, 2023 -

JL responded

This email address also bounced.

Apr 24, 2023 -

Empire Nissan of Bay Ridge responded

I don't know what's going on with our system I'm very sorry. Please email me directly at asmith@eagny.com

April 18, 2023

AJ Dellacroce was amazing! My situation was a difficult one and he handled it with patience, experience and professionalism. From beginning to end, my experience with AJ was fa More

by Meri1029
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aniello "AJ" Dellacroce
Apr 27, 2023 -

Empire Nissan of Bay Ridge responded

Thank you so much for your positive review! We are so glad that AJ took great care of you and made your experience with us top-notch. It is our pleasure to assist you in any way possible. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

April 18, 2023

Each person has a great personality and will help you anyway they can to make you happy More

by Wahsor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Apr 27, 2023 -

Empire Nissan of Bay Ridge responded

Thank you for taking the time to leave us this positive review! We are so glad that our team could provide you with top-notch service. Our guests' satisfaction is our utmost priority. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

April 15, 2023

Excellent service all the way good environment no pressure courtesy timely service job well done More

by Radio4vkb
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray Cruz, Henry Jones, Lei Wang, Akeem Bedward, Aniello "AJ" Dellacroce
Apr 27, 2023 -

Empire Nissan of Bay Ridge responded

Thank you so much for your positive review! We are happy to hear that our team could provide you with a smooth, pressure-free experience. It is our pleasure to assist you in any way possible. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

April 10, 2023

I had an amazing sales person named Youssef, exceptional customer service. Had a great deal as well. Thank you so much. I really appreciate it 🙏 More

by Dil
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Youssef Abdelmeguid
Apr 13, 2023 -

Empire Nissan of Bay Ridge responded

Dil, Thank you so much for your wonderful review! We are so glad that Youssef took great care of you and he will be delighted to know that you deeply valued his assistance. Please do not hesitate to give us a call if there is ever anything more that we may help you with!

April 10, 2023

It is very clean the people there are professional and they genuinely care about the customer that's how I feel. More

by Antoine Makeda
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Rivera Jr, Fahad Aljonaid, Youssef Abdelmeguid
Apr 13, 2023 -

Empire Nissan of Bay Ridge responded

Antoine, Thank you so much for your positive review! We are happy to hear that our team could provide you with top-notch service. Our guests' satisfaction is our utmost priority. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

April 09, 2023

Victor Paredes the best service advisor. Clean waiting area Clean rest rooms. I'm in the process of buying a new Nissan Kick from empire bay ridge Nissan More

by Linda
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Ray Cruz, Aniello "AJ" Dellacroce
Apr 13, 2023 -

Empire Nissan of Bay Ridge responded

Linda, Thank you for taking the time to leave us this positive review! We greatly appreciate the opportunity to work with you, and we are so glad that Victor and the team could provide you with 5-star service. It is our pleasure to assist you in any way possible. Please do not hesitate to give us a call if there is ever anything more that we may help you with!

April 08, 2023

The service was excellent. David was helpful and treated me like family. But he went over everything in the car and I was happy with the service More

by freddielongardo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Rivera Jr
Apr 13, 2023 -

Empire Nissan of Bay Ridge responded

Thank you for sharing the positive experience you had with David! Providing top-notch service is so important to us, and we are glad that his efforts could meet your satisfaction. It is our pleasure to assist you in any way possible. We warmly congratulate you on your new vehicle- on behalf of the entire team!

April 05, 2023

Everyone was helpful, nice and courteous. AJ our dealer was the reason why we bought our car. He was terrific More

by Tripsz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aniello "AJ" Dellacroce
Apr 05, 2023 -

Empire Nissan of Bay Ridge responded

Thank you so much for your positive review! We greatly appreciate the opportunity to work with you, and we are so glad that AJ took great care of you. It is our pleasure to assist you in any way possible. We warmly congratulate you on your new vehicle- on behalf of the entire team!

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