Empire Nissan of Bay Ridge

No follow up called multiple times as I purchased a new car and their team convinced me to buy a different one from what I was going in for. Then sold an extra warranty that I was tricked into buying as it car and their team convinced me to buy a different one from what I was going in for. Then sold an extra warranty that I was tricked into buying as it was sold as free but it wasn’t. So now I have 3 warranties on the car running the same time that cover almost the same thing. Been trying to call to get this resolved and getting the run around. More

My salesman Lei was a total professional who went above and beyond I would totally recommend Lei and Nissan and beyond I would totally recommend Lei and Nissan More

Repairs were done in a timely matter. I was happy with the final results. I am pleased. I was happy with the final results. I am pleased. More

Great service experience, especially because of Ali Fares. He was clear, friendly and efficient, making sure that the service was what I needed and was done quickly and properly. A real pleasure to dea Fares. He was clear, friendly and efficient, making sure that the service was what I needed and was done quickly and properly. A real pleasure to deal with. More

This is the second time I've been to Empire Nissan and I've got to say I'm very satisfied with the experience once again. There are highly respectful, down to earth and experienced employees there who mak I've got to say I'm very satisfied with the experience once again. There are highly respectful, down to earth and experienced employees there who make the otherwise daunting decision to buy a car, very simple and relaxing. Mr. Wing Lee is my guy! Every time I go back I'll be sure to ask for him personally and I suggest you all do as well. He knows the ins and outs of every vehicle there and is well versed in all steps throughout the process. And to top it all off, I haven't been able to hit him with a question he can't quickly answer! More

I had an appointment for an oil change that day and had to wait for a long time. to wait for a long time. More

Kind, considerate,respectful ,understanding to my needs understanding all my concerns and being patient with us knowing we are senior citizens. understanding all my concerns and being patient with us knowing we are senior citizens. More

Excellent experience on my old car trade in and new white Nissan Pathfinder purchase. Quite professional on Nissan sales and other related staffs. Nissan Pathfinder purchase. Quite professional on Nissan sales and other related staffs. More

Always listens to the customer needs and delivers a outstanding service to all customers when assisting customers outstanding service to all customers when assisting customers More

Mr. Lee the sales rep and Mr. Ray both listened to what my needs and price range was and found me the perfect car I was looking for. They didn't try to bate and switch or force me into what I wasn't lookin my needs and price range was and found me the perfect car I was looking for. They didn't try to bate and switch or force me into what I wasn't looking for. They allowed me to find what I liked and wanted and help me to get it. I would really recommend these two. More