Empire Nissan of Bay Ridge

Superb! Recently, my husband and I had the pleasure of leasing a 2014 Nissan Sentra with Craig Burke at Bay Ridge Nissan. We were both pleasantly surprised at Recently, my husband and I had the pleasure of leasing a 2014 Nissan Sentra with Craig Burke at Bay Ridge Nissan. We were both pleasantly surprised at the level of customer service we received. Craig made us feel very at ease and explained all the details regarding our purchase. The entire process was a lot faster than expected. When we picked up the car, everything including the features were explained again and demonstrated to ensure we fully understood everything. Shopping for a new car can be a bit overwhelming, but Craig made the entire experience smooth and stress-free with his superb customer service and professionalism. We would recommend Bay Ridge Nissan to our friends and look forward to dealing with Craig again in the future. Mr. and Mrs. C.F. Rogers More

I will definitely recommend this dealership Craig is a great salesperson he knows his cars he knows how to speak to a person.An he is a great go getter?I just would like to say thank you Craig f Craig is a great salesperson he knows his cars he knows how to speak to a person.An he is a great go getter?I just would like to say thank you Craig for my new car.thank you from henry auzmendi and Toro V.grate job More

This is how buying a car should be Gino Faretra helped me with the purchase of a pre-owned car. He was very professional and patient with me as I was undecided on which car to buy. Gino Gino Faretra helped me with the purchase of a pre-owned car. He was very professional and patient with me as I was undecided on which car to buy. Gino was knowledgable about car specifics and helpful regarding the financial aspects of my purchase. He was very friendly and made the experience of buying a car a positive one. I would highly recommend Gino and Bay Ridge Nissan to anyone who plans to buy a car. They will not be disappointed. Thank you again for your time and help. It is greatly appreciated. More

Appreciate the patience! Craig is easy to do business with. He is patient (as we change what model we are interested in, then what options we are interested in). He understa Craig is easy to do business with. He is patient (as we change what model we are interested in, then what options we are interested in). He understands that, for us, buying a car is a BIG deal. And he is funny - which makes the process all the better! Lynn and Mike More

find in the right car I came to bay ridge Nissan to buy a BMW they had at a great price. When I saw the car I was not in love. I told my sales guy what I was looking for i I came to bay ridge Nissan to buy a BMW they had at a great price. When I saw the car I was not in love. I told my sales guy what I was looking for in terms of price a and miles and he found me the best car on the lot. I will tell everyone of my friends to come to bay ridge Nissan and they will leave with a smile. Kifana Longdon More

Terrific Overall Experience Hi, My wife and I had a great experience with Craig. We had an idea of the car we wanted and the price range and he was able to show us some other op Hi, My wife and I had a great experience with Craig. We had an idea of the car we wanted and the price range and he was able to show us some other options in our range and ultimately helped us put us in the right car at our price. They were very helpful with getting our insurance and registration set up as well. We waited as they finished detailing the car and Craig kept us posted throughout the day so we knew exactly what was going on. It was a great experience and we will recommend to our friends. More

What an experience!!! Well, firstly my husband and I had an appointment elsewhere to see the Hyundai Sonata and Chevy Cruze, total waste of time!! In passing, we stopped in Well, firstly my husband and I had an appointment elsewhere to see the Hyundai Sonata and Chevy Cruze, total waste of time!! In passing, we stopped in at Bay Ridge Nissan, the front desk receptionist asked if we had an appointment and although we said no she promptly got someone to assist us! Craige was phenomenal, he deserves employee of the month and year!!! He proceeded to give us a firm handshake, show us around the showroom and show us the two cars that we were interested in. He gave us breathing room and allowed us to speak amongst ourselves and would come back to check in on us and answer all the questions we had. He was very knowledgeable, professional and did not make us feel pressured. Although we did not purchase the car because we wanted it in another color, we will be coming back and certainly buying a car from here when Craige is available. After taking the car for a test drive, and then informing him that we still wanted time to think abouut it before committing he gave us his schedule and encouraged us to come back when we were ready, as we WILL come back. He was FANTASTIC!!! his customer service made a world of a difference. Thats what you call great customer service satisfaction. More

Great Dealer From beginning to end my experience with Bay Ridge Nissan was the best I've ever had. David N. was superb, courteous, and his professionalism went ab From beginning to end my experience with Bay Ridge Nissan was the best I've ever had. David N. was superb, courteous, and his professionalism went above and beyond the call of duty. I will recommend Bay Ridge Nissan to all my family and friends. I will be purchasing an suv in the near future, and it will be from Bay Ridge Nissan. Thanks guys, especially David N. you guys are the best.. David N, You get FIVE stars from me!.... More

Excellent service The moment i walked into the dealership, i was greeted with immediately and was offered help. The dealer walked me through every step in purchasing t The moment i walked into the dealership, i was greeted with immediately and was offered help. The dealer walked me through every step in purchasing the car. I would recommend this dealership. More

Zhu Chong li Very helpful and patient. Good customer service and nice attitude. Would recommend to other Asian customers. Will come back for services. Explained t Very helpful and patient. Good customer service and nice attitude. Would recommend to other Asian customers. Will come back for services. Explained the process really good. More