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Empire Nissan of Hillside

Hillside, NJ

4.4
4,705 Reviews
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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56 US-22

Hillside, NJ

07205

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Showing 4,705 reviews

October 19, 2021

My experience was great service on point, waiting area was clean I'm very pleased with the service More

by JCENESCA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Herold Pierre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Amorin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melina Rodriguez, Angelica Giuffre, Mike DelaCruz
Oct 23, 2021 -

Empire Nissan of Hillside responded

Jcenesca, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Route 22 Nissan, Inc.. We look forward to your next visit, thank you and take care.

October 18, 2021

I was met with professional and courteous service at your facility I was serviced in a timely manner More

by MERRITTKENN3849
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris
Oct 19, 2021 -

Empire Nissan of Hillside responded

Hi Merrittkenn3849, we are very happy to have provided you with such a positive experience! Thank you for your time and we hope to see you again soon, take care.

October 18, 2021

Good customer service and I will always come back for service . I was given 2 hours of wait time and they did complete my service exactly that time . Thank you More

by KINGSTAR82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t know
Oct 19, 2021 -

Empire Nissan of Hillside responded

Kingstar82, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Route 22 Nissan, Inc. We look forward to your next visit, take care!

October 18, 2021

Very courteous and respectful and quick it would be nice to have beverages I've been to other dealerships especially in Bloomfield that offer bagels cream cheese coffee tea More

by ORLANDOPIZARRO66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Herbie Ramirez
Oct 20, 2021 -

Empire Nissan of Hillside responded

Orlandopizarro66, thank you for your kind review. We are happy to pass along your comments to the team here at Route 22 Nissan, Inc.!

October 17, 2021

Very good customer service very Satisfy No issues no drama I love the service thanks Blow my engine at 49 700 mil no question ask beside my name by next day was back on roud 😋 More

by DICKSONDEJESUS0212
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Repair
Oct 18, 2021 -

Empire Nissan of Hillside responded

Dicksondejesus0212, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Route 22 Nissan, Inc. We look forward to your next visit. Take care and have a great day!

October 17, 2021

Very good customer service. I went to sign some paper it was quick in and out. More

by Francheska.cortes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Jr Nwaigwe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2021 -

Empire Nissan of Hillside responded

Hi Francheska.cortes! We're so happy we were able to help you out! Have a wonderful day

October 15, 2021

Am on my 5th lease from this dealership. Always get the best deals for my money. No stressful haggling and always feel like a valued customer. More

by SUZIEQ07087
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paco Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julio Bulnes
Oct 17, 2021 -

Empire Nissan of Hillside responded

Suzieq07087, we're happy to hear you had such a positive experience with our team! We appreciate you and hope to see you again soon! Take care, have a wonderful day.

October 14, 2021

The dealership is an excellent place did an excellent job. The representative who helped me however didn't know know how to use my car shield and Car Shield was unable to pay for the repairs through car More

by JACKSONLLOYD36
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unknown
Oct 16, 2021 -

Empire Nissan of Hillside responded

Hi Jackson, Thank you for taking the time to leave us your feedback. We will be reviewing your service records with our team. In the meantime, please feel free to call 973-902-0078 or email mmartinez@route22nissan.com. Thank you and have a great day, we look forward to speaking with you.

October 13, 2021

The service is ok but the environment is not safe with regards to the COVID-19. The policy of not enforcing mask wearing is outrageous. How would you determine that every person that comes in and out of t More

by Biba1003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service advisor
Oct 30, 2021 -

Empire Nissan of Hillside responded

Hello Biba, Thank you for sharing your experience with us. As per the CDC guidelines, fully vaccinated individuals are able to enter the facility without a mask. We do have the option of drop off services for any individuals who are uncomfortable in the waiting area.

Oct 30, 2021 -

Biba1003 responded

For your information fully vaccinated people can be positive COVID-19 without showing any symptoms. Also there is nobody at the entrance checking for proof of vaccination, so how would you know that everybody that enters your facility without a mask is fully vaccinated. For your information I can take measures to protect myself because the last time I was there, I waited outside for my service to be completed.

October 12, 2021

I was able to schedule my car maintenance when I needed it with very short notice and the car was repaired the same day. More

by MARKWARDZIAK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris
Oct 15, 2021 -

Empire Nissan of Hillside responded

Markwardziak, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Route 22 Nissan, Inc. Thank you again for your visit, take care.

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