Empire Nissan of Hillside

Very efficient and the team explained every step of the process. The team was very friendly. They went above and beyond to make sure I was satisfied process. The team was very friendly. They went above and beyond to make sure I was satisfied More

I’ve recently been having the worst experience here and it’s extremely frustrating. I just want my car to drive properly and not have to come in 5,000 different times to have them guess what the problem mi it’s extremely frustrating. I just want my car to drive properly and not have to come in 5,000 different times to have them guess what the problem might be. It’s a wast of time to come in, sit there for countless hours, spend hundreds of dollars just to leave with the same car issues. More

The overall service was good. Things were explained to me so I can understand what was going on with my vehicle. The workers maintained a professional manner during my entire duration. so I can understand what was going on with my vehicle. The workers maintained a professional manner during my entire duration. More

I have been involved with the company for 11 years . They have provided good service. My current service is about a recall.. waiting for parts. have provided good service. My current service is about a recall.. waiting for parts. More

Great experience. John Flores was the best. From the moment I called every person I spoke to were so helpful, polite, and patient. I didn’t think it was going to go as smooth as it did. They were perfec moment I called every person I spoke to were so helpful, polite, and patient. I didn’t think it was going to go as smooth as it did. They were perfect from start to finish. So kind to my family and I. Best car leasing experience iv ever had. Thank you all. 👍👍 More

Excellent Service & the staff was polite, friendly & very professional...serviced my vehicle in good time with reasonable out of pocket pay...definitely recommend this place. professional...serviced my vehicle in good time with reasonable out of pocket pay...definitely recommend this place. More

Isaiah was very professional. When I asked for pictures and a service he was able to provide and give me the service. Friendly staff and environment. and a service he was able to provide and give me the service. Friendly staff and environment. More

The first time we went to thus dealership was in 2015 when we bought our new Juke. Subsequent to that we brought in the Juke for all service needs. Last week we traded in our Juke for a used Infiniti. when we bought our new Juke. Subsequent to that we brought in the Juke for all service needs. Last week we traded in our Juke for a used Infiniti. All involved in this sale were courteous and knowledgeable. More

Very friendly and courteous staff. Staff very detailed and honest with service required and try not to over spend. Always ready to help with any questions or concerns. and honest with service required and try not to over spend. Always ready to help with any questions or concerns. More

The job is not done i when. 3 times and they don’t finish my car has the same problem noise in the back and front also i when there on 4/16/ 2021 and the 4/28/2021 and 5/03/2021 whit appointment al finish my car has the same problem noise in the back and front also i when there on 4/16/ 2021 and the 4/28/2021 and 5/03/2021 whit appointment all this days I start from 8:am to 1pm. And 5/03/21 from 8:am to 2pm More