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Empire Nissan of Hillside
Hillside, NJ
4,707 Reviews
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing.
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 10:00 AM - 8:00 PM
Tuesday 10:00 AM - 8:00 PM
Wednesday 10:00 AM - 8:00 PM
Thursday 10:00 AM - 8:00 PM
Friday 10:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 4,707 reviews
February 07, 2023
Paco Ramirez made my experience purchasing my New Rogue a great one. Thank you so much for keeping a loyal customer at Nissan happy. great one. Thank you so much for keeping a loyal customer at Nissan happy. More
by OUTLAWSHARMANIKE
Verified Customer
February 05, 2023
Customer service is the least of the service area’s concern. I had an appointment, showed up to find out it’s been cancelled. Called numerous times thereafter to reschedule. Had a family member call on concern. I had an appointment, showed up to find out it’s been cancelled. Called numerous times thereafter to reschedule. Had a family member call on my behalf and got things moving. I attended the rescheduled appointment to be forgotten about although I was present all checked in. I was told “I don’t see your name in the system.” Whole time I was calm and sincerely confused as to why no accountability was taken. Isaiah was not apologetic and checked in with me but kept providing the same time frame of 15 mins for the work to be completed. After approaching him about telling me the same thing I couldn’t get a straight answer. I could’ve caused a scene yet I remained very professional. Also performed a follow up call to speak to management and was left on hold for an hour. Why work in customer service to then not provide it? More
by WU
Employees Worked With
February 05, 2023
I felt very comfortable at the dealership. Everyone I spoke with from the beginning of the process to the end assisted me with the purchase of my vehicle by being kind,open,and friendly. Everyone I spoke with from the beginning of the process to the end assisted me with the purchase of my vehicle by being kind,open,and friendly. More
by DCHARL29
February 04, 2023
estimated times are always off. My car was sitting 1 hr and I had to mention this to my service agent . Plus I am charge an extra 3% if I used my credit card ..not nice Nissan. My car was sitting 1 hr and I had to mention this to my service agent . Plus I am charge an extra 3% if I used my credit card ..not nice Nissan. More
by MCKENZIEAMAR247
Employees Worked With
February 04, 2023
They took a $100 part and marked it up to $240 which was just right out stealing. Not very honest. just right out stealing. Not very honest. More
by NYSLUVBUG
Employees Worked With
February 04, 2023
Very fast efficient and family atmosphere. I buy all my cars from route 22.... Definitely would recommend I buy all my cars from route 22.... Definitely would recommend More
by SHELLEYAFLEMING
February 04, 2023
Very profesional staff,clear but what I like the most is the help that I received. the help that I received. More
by FLACA980
February 04, 2023
when I called to make the appointment, I was not informed that I should bring my car to the service garage. I park my car and waited 20 minutes to speak with someone about it I lost time. that I should bring my car to the service garage. I park my car and waited 20 minutes to speak with someone about it I lost time. More
by PSHIVERS54
Employees Worked With
Evelyn
