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Empire Nissan of Hillside - Service Center

Hillside, NJ

4.3
2,626 Reviews
Call Service Center (973) 969-3384

2,626 Reviews of Empire Nissan of Hillside - Service Center

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December 17, 2021

Didn't price match oil.change coupon from Springfield Nissan, brought in for air bag light, reset, now 3 days later on again, along with another airbag light, have to come back, when we picked up car we More

by JRSYDUDE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service
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Jan 05, 2022 -

Empire Nissan of Hillside responded

Jrsydude, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. If you would be willing to speak with us please feel free to call 973-902-0078 or email mmartinez@route22nissan.com. Have a good day

December 16, 2021

I like this location. The staff is friendly and very knowledgeable. Communication is constant when having my vehicle serviced. More

by AZURE1516
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sacha
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Dec 18, 2021 -

Empire Nissan of Hillside responded

Hi Azure1516, thank you so much for your positive comments about Route 22 Nissan! We are happy to hear that you were completely satisfied and hope you have a wonderful day.

December 16, 2021

Easy and fast! Questions answered and full services provided. Genesis helped me a lot and called me for any updates. More

by Gabriela YZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Genesis
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Dec 18, 2021 -

Empire Nissan of Hillside responded

Hi Gabriela Yz, we are very happy to have provided you with such a positive experience! We look forward to seeing you again soon. Take care, Happy Holidays!

December 16, 2021

They have an Amazing advisor Chris Granados really professional and always willing to help and give the best service More

by SIXTRENTAL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chritofer granados
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Dec 18, 2021 -

Empire Nissan of Hillside responded

Sixtrental, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Route 22 Nissan. We hope to see you again soon, take care.

December 14, 2021

I like the dealership the sales people are friendly and kind and they try to give you a good deal More

by ultrarox
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Herold Pierre
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 15, 2021 -

Empire Nissan of Hillside responded

Hi Ultrarox! We're so happy we were able to help you out! Thank you for your wonderful feedback and we hope to see you again soon. Take care.

December 12, 2021

It feels like home away from home ever time i visit rt 22 nissan in hillside nj friendly staff always checking to make sure your ok and updates you with your car status More

by SHERNETTE.M.JOHNSON
Recommend Dealer
Yes
Employees Worked With
Paco Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Amorin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chis at the service department , Eric Kaplan
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December 10, 2021

It’s always a great experience. They are very professional and they communicate well throughout the process. Everything was done in a timely manner. More

by COLONSUAREZ78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane was very helpful and professional.
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Dec 11, 2021 -

Empire Nissan of Hillside responded

Colonsuarez78, thank you for your kind review; we are happy to pass along your comments to the team here at Route 22 Nissan, Inc.!

December 08, 2021

I was very happy with the waiting time. I had an oil change and wipers changed and they said I needed a wheel alignment which I hope was true but I need to trust them. This was all completed in 2 hours. More

by SB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The service manager I don’t remember his name.
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Dec 10, 2021 -

Empire Nissan of Hillside responded

Sb, thank you for your kind words and this wonderful review! We hope to see you again soon. Take care!

December 08, 2021

Great service they do good job on ur car And they tell Great service they do good job on ur car And they tell you the truth More

by HILLS8878
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
isaah/part Dept
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Dec 10, 2021 -

Empire Nissan of Hillside responded

Hills8878, we are so happy to hear you were satisfied with your service visit. We strive to provide 100% satisfaction to all our customers. We appreciate you and hope you have a great day.

December 06, 2021

My advisor Chris was great he kept me up to date and I went in a Saturday and I wasn't there long I will continue to go here. More

by JOSEVAZQUEZ417
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Grandos
Report | Print
Dec 07, 2021 -

Empire Nissan of Hillside responded

Josevazquez417, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Route 22 Nissan. We appreciate you! We look forward to seeing you soon

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