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Empire Nissan of Hillside - Service Center

Hillside, NJ

4.3
2,626 Reviews

2,626 Reviews of Empire Nissan of Hillside - Service Center

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April 13, 2021

Great and friendly staff, that offer quick service to their customers. Very efficient in the way they handle the services that they offer. I would recommend to everyone More

by FACEWDIMPLES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angelica Giuffre
Apr 13, 2021 -

Empire Nissan of Hillside responded

We're happy you found our staff to be so supportive during your experience here at Route 22 Nissan, Inc.. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let us know about your positive experience

April 13, 2021

The service manager and parts manager were very informative without being too pushy like other dealerships that make you feel like they are just up selling you on unnecessary things. I would defini More

by NACETTA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melina Rodriguez
Apr 13, 2021 -

Empire Nissan of Hillside responded

Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

April 13, 2021

No coment! You have cameras, check it for yourself! No, I don't need it to do, I just from now changing where to do services. More

by ODETE559
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
No
Apr 13, 2021 -

Empire Nissan of Hillside responded

Hello, we would like a better understand of happened during you last Service visit. Please take the time to calf me directly at 973-957-7348 to discuss this further.

April 13, 2021

When everything seemed to fail, there was Hillside Nissan to the rescue. Without an appointment my car was taken in, accessed the problem, serviced my car and back out on the road. More

by BABYCAKECOOKIECHEF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Herold Pierre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Isahiah was not listed he gets 5 stars., Dave Thomas
Apr 14, 2021 -

Empire Nissan of Hillside responded

Babycakecookiechef, we are glad we could help! Thanks again for taking the time to leave us this information about your recent visit. Take care!

Apr 14, 2021 -

Empire Nissan of Hillside responded

Babycakecookiechef, we are glad we could help! Thanks again for taking the time to leave us this information about your recent visit. Take care!

April 12, 2021

Took my car to the service department. Chris in service is quick and efficient in getting my car service. Staff is friendly and keep guidelines on point. Thank you More

by YAMILP25
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chirs in service
Apr 12, 2021 -

Empire Nissan of Hillside responded

Thanks for your praise and kind comments about our team. Thanks again for taking the time to leave us this information about your recent visit. Take care!

April 12, 2021

On April 9, I gave a Nissan coupon 10% off for maintenance and service to the Service Advisor, Julieann Collins for my car service. Julieann did no apply the 10% coupon off to my bill. In additi More

by MLNDFRANKLIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Julieann Collins
Apr 12, 2021 -

Empire Nissan of Hillside responded

Melinda, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We would like to work towards a resolution, so if you are willing, please reach out to us at (908) 964-8700 EXT 5248 to discuss this further.

April 11, 2021

As always, great service, knowledgeable workers, on timing even if it’s last minute (depending on the service). But overall, the best. Nissan 22 Xx More

by CRYSTALLEON1983
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paco Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Isaiah, Elio Ramos, Aiden Williams
Apr 12, 2021 -

Empire Nissan of Hillside responded

We're happy you found our staff to be so supportive during your experience here at Route 22 Nissan, Inc.. Thank you so much again for your feedback! We hope you have a great day!

April 08, 2021

The dealership made this the most enjoyable car buying process i’ve ever had. Everyone was so nice and helpful! Plus the manager James was the best he’s the sweetest! More

by genovese93
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Amorin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Cavallaro , Ahmed Elbahbouhi
Apr 12, 2021 -

Empire Nissan of Hillside responded

we strive for 100% satisfaction, and it is great to see you had such a positive experience at Route 22 Nissan, Inc. Thanks again for taking the time to leave us this information about your recent visit. Take care!

April 08, 2021

Very professional and friendly customer service. Excellent mechanics with a high degree of knowledge.service hours are very convenient for our busy life. Definitely I will return More

by ncmjos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Customer service
Apr 12, 2021 -

Empire Nissan of Hillside responded

We are so happy to read such a great review about Route 22 Nissan, Inc.! We look forward to your next visit! Take care!

April 07, 2021

Excellent service department. The service staff works with you to make sure that your car receives all the necessary repairs in an affordable manner. The staff is always friendly. More

by NMOOREKING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sasha Ordonez
Apr 12, 2021 -

Empire Nissan of Hillside responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Route 22 Nissan, Inc.. Thanks again for taking the time to leave us this information about your recent visit. Take care!

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