Empire Nissan of Hillside - Service Center

Excellent service and very courteous. I got great recommendations for future service, and I will definitely be back to service my Pathfinder. Even the cashier the Saturday morning I went was very kin recommendations for future service, and I will definitely be back to service my Pathfinder. Even the cashier the Saturday morning I went was very kind. More

Wouldn’t take my car anywhere else! Route 22 always take great care of my needs. Staff are engaged to customer satisfaction and provides great service! Shout out to Patrick, Chris and Danny in Service Dept. great care of my needs. Staff are engaged to customer satisfaction and provides great service! Shout out to Patrick, Chris and Danny in Service Dept. ! More

Isaiah was nice and very helpful and I appreciate the fact that he’s honest with the customers. I will definitely bring my car back if I ever have any issues. fact that he’s honest with the customers. I will definitely bring my car back if I ever have any issues. More

I got to the dealer for service and they took care of me right away. The service was quicker than what I thought. I went in for oil change and tired rotation plus had to take care of a recall and I was out right away. The service was quicker than what I thought. I went in for oil change and tired rotation plus had to take care of a recall and I was out of there in less than 2 hours More

7 years have 29000 mile.the money I take to fix that car ready.i could pay off 4 the car.my next car will be Toyota. ready.i could pay off 4 the car.my next car will be Toyota. More

Patrick and staff are always helpful. Even amidst a pandemic. I love Route 22 Nissan! Patrick explained how my car will be sanitized before servicing for the safety of myself and staff! pandemic. I love Route 22 Nissan! Patrick explained how my car will be sanitized before servicing for the safety of myself and staff! More

We had come in for our car's first service. There were positives and some things that we felt could have been better. Starting with the positives: 1) We were welcomed with a smile 2) Patrick explai positives and some things that we felt could have been better. Starting with the positives: 1) We were welcomed with a smile 2) Patrick explained what would be done as a part of the service clearly 3) chairs and wait area was clean and sanitized 4) post service, a checklist was provided as to what was done to the car Moving to the not so great experience 1) significant wait time. Patrick initially said it would take 1.15 hours while it ended up taking close to 2.5 hours. 2) But the thing that made us really upset was: we were given a complimentary car wash brochure and patrick told us it would be valid for 5 days. We appreciated and took it but never checked it. But then on the 4th day when we saw the brochure, it said it was valid only for 3 days. We immediately tried calling route 22 and got no response. It was very upsetting to know that we were told 5 days but the brochure was valid only for 3 days. More

My visit was pretty simple and painless. I understood what was happening with my car and I paid what I expected to without any surprise charges. what was happening with my car and I paid what I expected to without any surprise charges. More

Very bad serviceAlways try to steal your moneyI went Very bad service Always try to steal your money I went for an oil change and the first manager said it was going to be$158 While I was waiting anot Very bad service Always try to steal your money I went for an oil change and the first manager said it was going to be$158 While I was waiting another manager came and asked me if I wanted to do the alignment for $129 extra and I said no When I received the bill they were charging me $182 I asked to see the first manager and they said he was on lunch and when I asked for more info about the price changing he told me that's what we are charging you for in a rude way More

Patrick has been a great help whenever I bring my cars in. Nissan need more people like him at other locations. I'll be back again in. Nissan need more people like him at other locations. I'll be back again More