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Empire Nissan of Hillside - Service Center

Hillside, NJ

4.3
2,626 Reviews

2,626 Reviews of Empire Nissan of Hillside - Service Center

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February 17, 2020

Very helpful with service. Provided quick assistance. Answered all questions I had. Facility well maintained. Enjoyed working with Nissan over the past several years. Thanks More

by CMALBARRON
Recommend Dealer
Yes
Employees Worked With
Dave Tober
Feb 19, 2020 -

Empire Nissan of Hillside responded

Thank you for taking the time out to write us such a positive review! We are so happy you had such a great experience with us.

February 14, 2020

Fast service. Very helpful and informative! They made sure I was in and out of the facility. All my issues were fixed in no time More

by DESTINEE
Recommend Dealer
Yes
Employees Worked With
Patrick
Feb 14, 2020 -

Empire Nissan of Hillside responded

Our Team is so proud to hear how satisfied you were with your Service visit and sincerely hope that you have a great day!

February 13, 2020

The customer service was excellent. They show me what needs to be on my car and also spoke with sales associate regarding trading in the current vehicle. More

by TRINIHYU
Recommend Dealer
Yes
Employees Worked With
Paco Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2020 -

Empire Nissan of Hillside responded

We're happy you found our staff to be so supportive during your experience here at Route 22 Nissan dealership, thank you again and we hope your enjoy your day !

February 12, 2020

Very helpful and goes out of ways for customer. They are very knowledgeable. plus Herald sales guys very nice and kind helpful overall. Satisfying help More

by MIKEL8
Recommend Dealer
Yes
Employees Worked With
Herold Pierre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George in Finance, Melina Rodriguez
Feb 12, 2020 -

Empire Nissan of Hillside responded

Your positive review motives us to continue doing our best when we assist all of our customers. Thanks again for your kind comments and we hope you have a wonderful day!

February 11, 2020

I like the dealership primarily because of the location do you facility and the staff are very professional and accommodating to the customers. I have brought many cars from this dealership because I feel More

by TAYLORWOMEN49
Recommend Dealer
Yes
Employees Worked With
Paco Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2020 -

Empire Nissan of Hillside responded

Thanks for such a wonderful and kind review regarding your recent visit to our Route 22 Nissan dealership. We hope that you are always pleased with your services and wish you a beautiful day.

February 11, 2020

They ensured that I was satisfied with my purchase. Patrick in Service was very expedient in ensuring my car was serviced quickly and efficiently. Kept me informed on the progress. More

by nekeisha
Recommend Dealer
Yes
Employees Worked With
Herold Pierre
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick
Feb 11, 2020 -

Empire Nissan of Hillside responded

Our Team is so proud to hear how satisfied you were with your Service visit and sincerely hope that you have a great day!

February 11, 2020

Everything went well but I didn't agree they charge me $42 dollars for an oil change and they said I didn't need a rotation at that time... Oil change should of been at least $25. More

by Enrique63
Recommend Dealer
Yes
Employees Worked With
Dave Tober
Feb 11, 2020 -

Empire Nissan of Hillside responded

Thank you for your honest feedback and to receive immediate assistance with any Service concern, feel free to contact Cassandra Rene, Service Customer Relations Coordinator, at 908-964-8700, extension 255 or by email at crene@route22nissan.com. I look forward to speaking with you and have a wonderful day.

February 11, 2020

Had a good visit it was quick .Glad it didn’t take long because I had to go to work. Overall good experience thanks to Isaiah More

by NOEDLONP
Recommend Dealer
Yes
Employees Worked With
Isaiah
Feb 11, 2020 -

Empire Nissan of Hillside responded

Thanks for such a wonderful and kind review regarding your recent service visit with us. We hope that you are always pleased with your service visits and wish you a beautiful day.

February 10, 2020

Great experience, I came in for an oil change and they reviewed my cars profile and found that I needed some work done based on a manufacturer recall and were able to schedule my appointment. More

by chnwa3
Recommend Dealer
Yes
Employees Worked With
Lionel, Ryan, Elio Ramos
Feb 10, 2020 -

Empire Nissan of Hillside responded

You are very kind for letting us know how happy you are with our Service Department. We sincerely appreciate you and hope that you have a fantastic day!

February 07, 2020

I gave them credit for removing a bad Service manager and replacing one that considers the customer The most important factor in their business and also working to improve customer relations More

by JOESANDERS4160
Recommend Dealer
Yes
Employees Worked With
Jethro Altenor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mr. Isaiah
Feb 07, 2020 -

Empire Nissan of Hillside responded

Thanks for your honest feedback and if you ever need assistance with any Route 22 Nissan service concern, feel free to contact Cassandra Rene, Service Customer Relations Coordinator, at 908-964-8700, extension 255 or by email at crene@route22nissan.com. Have a wonderful day.

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