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Empire Nissan of Hillside - Service Center

Hillside, NJ

4.3
2,626 Reviews

2,626 Reviews of Empire Nissan of Hillside - Service Center

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March 15, 2019

I was very satisfied The quality of professionalism and Friendliness along with the experience means A job well done . Also the staff is very helpful with important in More

by Armada14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Amorin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Arias, Rich Padilla
March 14, 2019

Great service Thank you for your service and when I always go over there everyone treat me like am family so thank you again good bless you More

by Rican1978
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paco Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 13, 2019

Great service and wait time. I loved that they made sure to schedule and confirmed my appointment on a short notice. Everyone was courteous and pleasant. More

by Jam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon, Anthony Lopez
March 13, 2019

Waste of time The day I purchased my vehicle I had to return it and 4 × i came back I have bought this vehicle back for repairs several times and I haven't even ha More

by SPALMER1116
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Luis Bolanos, Eddie Perez
Mar 18, 2019 -

Empire Nissan of Hillside responded

I am so sorry for the negative experience you recently had. Please give me a call at your earliest convenience at (973)705-9300 extension 232. Thank you, Howard Newman Corporate Customer Relations Manager

March 13, 2019

Check work This would be my second time going back after a filter and oil change because worker forgot to reset the screen so warning won't pop up. More

by GSANANGO1208
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Lopez
March 12, 2019

Routine oil change and tire rotation Every one showed me that they cared about me as a customer and they were very professional, and services were done in a timely manner. More

by TAYLORWOMEN49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Padilla
March 11, 2019

I had a bad experience with Nicole Granados very unpleasant Bad experience with Nicole Granados. But I move on with my service with a very helpful man courtesy in every step I'm glad to do all my car repairs More

by JACKIEGUZMAN63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicolas Shrencel. , Cassandra Rene, Nicole Granados, Rich Padilla
March 11, 2019

Dana was awesome! Dana Sisakova was a pleasure to work with. She took her time and explained all of the services being performed on my SUV. I told her I was on a budget More

by BOOKLOVER1120
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dana Sisakova
March 09, 2019

Here we go again, another let down! Took my car in for service this past Wednesday. All seemed to have went well. Report shows tires a great. Driving a few blocks and realize the "tire More

by Goldengurl42
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dana Sisakova
Mar 18, 2019 -

Empire Nissan of Hillside responded

I am so sorry for the negative experience you recently had. Please give me a call at your earliest convenience at (973)705-9300 extension 232. Thank you, Howard Newman Corporate Customer Relations Manager

March 08, 2019

People working on Service department When I went to drop of my car to replace the glass, once I talked with the sales person, and I was directed to a woman and she was very rude, until on More

by MCarreira
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake (Jacob) Tapia
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