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Empire Nissan of Hillside - Service Center

Hillside, NJ

4.3
2,626 Reviews

2,626 Reviews of Empire Nissan of Hillside - Service Center

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May 01, 2023

Went against better judgement and decided to get car serviced at dealership. Now I am stuck with $4500 loan due to service rep not fully disclosing loan details. More

by Not Pleased
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure of my rep's name don't want to rate wrong person
May 01, 2023

Terrible experience , they insisted on inspecting my car to upcharge me I just went in for a recall More

by GETCUSTOMEREMAIL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Granados
1.0
This rating includes all reviews, with more weight given to recent reviews.
Isaiah Groomes
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sasha Ordonez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose
April 30, 2023

Macarena Barreira was outstanding with the service. She helped me to get the right price for the car services. She deserves a 10 for her services. More

by SWEETROBI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Granados
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isaiah Groomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sasha Ordonez
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 29, 2023

Service center was very pleasant and attended to my service needs for my truck, I would recommend Nissan More

by LADYE520
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaiah Groomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 28, 2023

Great fantastic polite respectful professional apple tree bee knee gee see thee flee free sea More

by JFARGANO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Granados
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isaiah Groomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sasha Ordonez
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 27, 2023

Isaiah was very helpful and informative! He made the oil changing process quick and easy!! More

by scafea1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Jr Nwaigwe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isaiah Groomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aiden Williams
April 27, 2023

The experience was awesome, I really enjoyed talking with them and did not feel forced into doing anything. More

by PMAHLIK28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Herold Pierre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steven Vasquez
April 26, 2023

Macarena did a great job and was very helpful. I was surprised at how long the process took and it would've been nice to get an update on why was taking so long. But I was impressed that they were More

by CYBERADDON@GMAIL.COM
Recommend Dealer
Yes
April 26, 2023

The team was very detailed and spoke in depth of the existing issues and gave me up to date status updates. Overall pricing was less than the estimates. More

by JOEPIERRE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evelyn M
April 25, 2023

Good, honest, dependable -- I only service my car here, and I live in Manhattan! They are very straightforward, and even though I'm a female, they never leave me feeling I've been talked down to or a fast More

by CASSANDRA.PERRY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Granados
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isaiah Groomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sasha Ordonez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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