Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Empire Nissan of Hillside - Service Center
Hillside, NJ
2,626 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
2,626 Reviews of Empire Nissan of Hillside - Service Center
Sort by
August 31, 2022
It was a fast and pleasant experience the manager was very professional, polite and helpful with the transaction in every step of the way. Thank you!!! very professional, polite and helpful with the transaction in every step of the way. Thank you!!! More
by FR2022
Verified CustomerEmployees Worked With
August 30, 2022
I don’t know if the changed my steering part or not. It feels now much harder than before. Pathetic service. It feels now much harder than before. Pathetic service. More
by MITPATEL312300
Employees Worked With
August 30, 2022
Yvette was very attentive and very helpful. She notified us with updates about the car and was available to answer our questions. She notified us with updates about the car and was available to answer our questions. More
by MDUTHERVILL
Employees Worked With
August 28, 2022
Amazing service! Everything was perfectly done and my car has never felt better. Genesis, our representative for the day was amazing and she is so nice! She helped me Everything was perfectly done and my car has never felt better. Genesis, our representative for the day was amazing and she is so nice! She helped me a lot and explained everything perfectly. She has lots of patience for my questions and her service is very valuable to us. More
by WMMGOMEZ
Employees Worked With
Genesis Estrada
August 28, 2022
Customer satisfaction is very good. The repair customer service staff makes sure that the customer what repair is needed. The repair customer service staff makes sure that the customer what repair is needed. More
by FRANKLINDAPHNE28
Employees Worked With
August 27, 2022
My car was turned around quickly but no one informed me that I would be charged a 3% surcharge for paying with my card. It cost me an extra $55 which is absurd that the dealership didn’t eat the cost and c that I would be charged a 3% surcharge for paying with my card. It cost me an extra $55 which is absurd that the dealership didn’t eat the cost and charge the customers instead. More
by ARIANAWHITE
Employees Worked With
N/A
August 27, 2022
Has an opportunity to mee the General Manager during my last visit and it was a pleasure definitely a people person nothing like feeling appreciated last visit and it was a pleasure definitely a people person nothing like feeling appreciated More
by Tlynne
August 26, 2022
I don't appreciate owning a Nissan Sentra and having to pay a 3% change for service. Are you greedy? Yes! You don't deserve my service. pay a 3% change for service. Are you greedy? Yes! You don't deserve my service. More
by RFERNANDEZ10
Employees Worked With
August 24, 2022
There is a lack of clarity in how this service department works. Things are not explained to customers and that creates an air of uncertainty about what work is directly needed for your vehicle. Staff are mo works. Things are not explained to customers and that creates an air of uncertainty about what work is directly needed for your vehicle. Staff are mostly friendly, but the lack of clarity in explanation of service makes it difficult to trust that you are getting exactly what is needed and does not give peace of mind. More
by X
Employees Worked With
Unable to recall the name of the employee
August 21, 2022
Terrible serve. Oil change ,was it needed. 70 to putt in a blub.no.other thing too pricy. Oil change ,was it needed. 70 to putt in a blub.no.other thing too pricy. More
by WARWARRIORIII
Employees Worked With
Other Employees :
Don't know names., Mike Delrosario
