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Empire Pre-Owned Superstore
Swansea, MA
203 Reviews
We here at Empire Pre-Owned Superstore we pride ourselves on delivering the best customer service and dealership experience. We understand that purchasing a vehicle is a BIG decision. That is why here at Empire Pre-Owned Superstore we make sure that you drive off our lot completely satisfied, with the vehicle that is NEW TO YOU! We look forward to having you be a part of our family.
With over 30 years experience in the Automotive Industry, Rick Torres' most important concern for his customers is that they are 100% satisfied with there buying experience. He makes sure that his staff will go the extra mile to make his customers family. We offer for sale the best inventory with over 300 used cars, trucks, SUVs, or vans to choose from! With our commitment to excellence and vast automotive expertise, it's clear that you've found the perfect place to test drive, finance and service your car, in all of New England!
We invite you to stop by our showroom to get a feel for our current inventory and arrange for a test drive in your dream vehicle and most importantly become part of our Family!
The next step in the process is helping you finance your Pre-Owned vehicle of your choice. We know it sounds intimidating but that's never the case when you a buy car from us. Our Auto Finance team will crunch the numbers to ensure that you enjoy a budget-friendly price on your next vehicle. We offer GUARANTEED financing here at Empire Pre-Owned Superstore. No matter your credit, we will get you Financed here!
30 plus years and two generations later Empire Pre-Owned Superstore continues to grow.
If you're ready to learn more about how easy it is to buy from us, simply stop by Empire Pre-Owned Superstore at our showroom in SWANSEA, MA where we always look forward to serving you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 3:00 PM
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 203 reviews
July 15, 2019
Great customer service! I really enjoyed working with Parris and the Empire team. Great customer service and attention to detail. We needed a truck to haul our horse traile I really enjoyed working with Parris and the Empire team. Great customer service and attention to detail. We needed a truck to haul our horse trailer so we had very specific requirements. Parris was very knowledgeable about are requirements and was able to get us exactly what we needed. I would highly recommend Parris and Empire and will definitely be a returning customer! More
by afulks
Employees Worked With
Parris Fulks
July 15, 2019
Great dealership! Had a great experience purchasing my car from here. My salesman Parris made my first time car buying very easy and enjoyable! He helped me get into th Had a great experience purchasing my car from here. My salesman Parris made my first time car buying very easy and enjoyable! He helped me get into the car that I love with the price I could afford. I would highly recommend anyone to buy their car from this dealership! More
by tourainenunes
Employees Worked With
Parris Fulks
July 15, 2019
One of the best professional dealerships ever Parris did a great job helping me get into a car I wanted considering my situation. He made everything easy and smooth. Honestly my next car I will be Parris did a great job helping me get into a car I wanted considering my situation. He made everything easy and smooth. Honestly my next car I will be going to Paris very professional very polite and always stayed in contact with me through the whole process. We need more people like Parris More
by jromero989
Employees Worked With
Parris Fulks
July 15, 2019
No hassle No headache Buying this car was quick and easy we got all the info we needed drove it home same day great salesmen Paris helped us get the car we wanted i will go Buying this car was quick and easy we got all the info we needed drove it home same day great salesmen Paris helped us get the car we wanted i will go back and have recommended him to friends More
by lmedeiros612
Employees Worked With
Parris Fulks
July 15, 2019
Thank God it's finalized I am pleased with my vehicle thus far and I still have a while left on my warranty. The registration process was a little frustrating, but the team di I am pleased with my vehicle thus far and I still have a while left on my warranty. The registration process was a little frustrating, but the team did what was necessary to accommodate me. More
by charlespakman2
Employees Worked With
Parris Fulks, Ryan Monsegue
July 15, 2019
Great service! They took very good Care of me and met my need of a vehicle. Love my car saves 0n gas and we drove to see my family out of state the trip was very ple They took very good Care of me and met my need of a vehicle. Love my car saves 0n gas and we drove to see my family out of state the trip was very pleasant and economic as far as gas mileage. I'm very happy. More
by joemilyc
Employees Worked With
Kendra Zayas, Parris Fulks, CJ Santos
July 15, 2019
Happy with my new car I was looking for a new car after leasing for 3 years and found the empire super store online. Paris did a great job connecting me with my new Hyundai I was looking for a new car after leasing for 3 years and found the empire super store online. Paris did a great job connecting me with my new Hyundai Accent. Low miles at a great price. I’m very happy with my vehicle and would recommend empire to family and friends! More
by safarigreen22
Employees Worked With
Parris Fulks
July 13, 2019
My salesman was amazing! So I had a few issues when first coming to empire. I won’t get too much into detail but my salesman Parris was absolutely amazing. Not only did he fix So I had a few issues when first coming to empire. I won’t get too much into detail but my salesman Parris was absolutely amazing. Not only did he fix my issues but he truly made me feel like I was an important customer. I would recommend anyone looking to purchase a vehicle to go to him as he worked so hard to make sure all of my needs were met. Parris isn’t the typical “car salesman” and went above and beyond to make sure all of my needs were met within a timely fashion. I cannot day enough good things about him! I also worked with one of the managers Henry, he was also extremely helpful and handled my issues professionally and again within a timely manner! Kudos to you guys! More
by allysialafleur5
Employees Worked With
Henry Dominquez, Parris Fulks
July 12, 2019
Great experience Parris was very helpful and understanding with my situation and made the process very easy and fast. Would recommend him and the whole dealership in g Parris was very helpful and understanding with my situation and made the process very easy and fast. Would recommend him and the whole dealership in general! More
by jjdipset45
Employees Worked With
Parris Fulks
July 05, 2019
Best experience ever!! Parris was amazing! Such a honest, genuine, and dedicated person! When I thanked him he told me he wasn’t letting me uber home he would do all he co Parris was amazing! Such a honest, genuine, and dedicated person! When I thanked him he told me he wasn’t letting me uber home he would do all he could to get me into a car! And he did thank you Parris! More
by Delia
Employees Worked With
Parris Fulks
