Empire Toyota of Huntington

Exellent service Clean facility with fast courteous service. 5 stars all around Juan vargas is on point And the huntington toyota service center stepped up there g Clean facility with fast courteous service. 5 stars all around Juan vargas is on point And the huntington toyota service center stepped up there game... good job More

Ice experience Went in for complimentary service from purchase. They were right on time taking my car in. Service was done timely and at no charge to me as promise Went in for complimentary service from purchase. They were right on time taking my car in. Service was done timely and at no charge to me as promised. Very nice employees working in the clean, welcoming shop More

Service advisor Best service advisor service ever he was excellent in my service and my car on of the best service experience at a service department ever Best service advisor service ever he was excellent in my service and my car on of the best service experience at a service department ever More

Charlie and Larry are amazing! Charlie and Larry both helped my family and I immensely. The process couldn’t have been smoother and I am happy I made the switch to Toyota. Charlie and Larry both helped my family and I immensely. The process couldn’t have been smoother and I am happy I made the switch to Toyota. More

Charlie and Larry changed my mind! Due to my outstanding experience with Finance Director, Larry Velasquez and Sales Manager, Charlie Meuser, I feel compelled to write this review. At Due to my outstanding experience with Finance Director, Larry Velasquez and Sales Manager, Charlie Meuser, I feel compelled to write this review. At age 53, I have purchased and leased several cars. This was my first time getting a car from Toyota and thanks to Larry and Charlie, it won’t be my last. Both associates were patient, kind, well informed and helpful. They each made the process smooth and efficient. I look forward to giving you my business in the future! Sincerely, Sandi Frank More

Airbag recall My airbag and software recalls were handled very courtiesly and efficiently. I couldn't be more pleased! Gustavo was super nice and he went out of his My airbag and software recalls were handled very courtiesly and efficiently. I couldn't be more pleased! Gustavo was super nice and he went out of his way to keep me I formed. More

Very good service. I was happy with the service I received. The work that needed to be done on my car was visibly shown to me and well explained. Thank you. I was happy with the service I received. The work that needed to be done on my car was visibly shown to me and well explained. Thank you. More

Good turnaround time My oil change, tire rotation, hub caps replacement and state emissions check went very smoothly. I was kept aprised of each stage of the work. At the My oil change, tire rotation, hub caps replacement and state emissions check went very smoothly. I was kept aprised of each stage of the work. At the end, I received a full checklist of what was in good shape and what wasn't. More

Inferior tires Modern radial tires should last at least 50,000 miles. Most of the time our tires last as much as 60,000 miles. Therefore I was disappointed to find Modern radial tires should last at least 50,000 miles. Most of the time our tires last as much as 60,000 miles. Therefore I was disappointed to find that the car needed new tires at 31,000 miles. I have concluded that the car was sold with inferior tires. The cost of service at Toyota of Huntington has increase substantially during the period we have taken our cars there. Perhaps we should consider service elsewhere in the future. However the personnel are courteous. My disappointment seems to be at a higher level of management. More

Toyota care Always considerate of my needs, my time, my expenses, my ability to pay. They are always very kind, from the moment i pull into the service bay, to th Always considerate of my needs, my time, my expenses, my ability to pay. They are always very kind, from the moment i pull into the service bay, to the moment i leave. More