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Empire Toyota of Huntington

Huntington Station, NY

4.7
4,318 Reviews
We're one of the Long Island Toyota dealers whose mission is treat every visitor like an honored guest in our home, but to the Toyota customers we serve it is much more than a mission statement. Our NY Toyota customers quickly learn that shopping at Empire Toyota means being treated with respect, not having to negotiate or visit multiple NY Toyota dealers to get the price you deserve. Being treated like family means giving NY Toyota buyers real price quotes on the Toyota they are looking for when they request it. These ways of doing business have helped us stand out from NY Toyota dealers, and our Long Island Toyota customers here in New York and throughout the entire state of New York choose Empire Toyota of Huntington. At Empire Toyota we also consider ourselves to be one of the premier used Toyota Long Island dealers as well. Empire Toyota maintains a large selection of quality used Toyota NY driven vehicles and Toyota Certified Used Cars for used Toyota shoppers to choose from. Our used Toyota inventory is highlighted by our selection of Toyota Certified Used Cars and the warranty and incentives that come standard with each one. At Empire Toyota we believe that every customer deserves a quality, reliable Toyota whether it is new or used and we have the inventory to make it happen. Whether you purchased a new or used Toyota vehicle, you can keep your Toyota running like new at our Toyota Service Long Island facility. Our factory certified Toyota service technicians will help you maintain and repair your Toyota from the convenience our customer-friendly, state-of-the-art Toyota Service Center right here in Huntington, New York. Looking for Toyota Parts Long Island? Empire Toyota has all of the Toyota parts the "do-it-yourself" enthusiast needs.
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1030 E Jericho Turnpike

Huntington Station, NY

11746

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Showing 4,318 reviews

October 03, 2018

Mike wolf liz santos, mindy, Ross ,Javier were truly great I was challenged with the money up front I was returning a great car with great amenities and giving back a car with only 12,000 on it I have been a More

by CONNIEDISPIRITO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javier Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Liz MacFall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Wolf, Toyota ext 418, Mindylee Quinones-Sebor, Ross Finkelstein
Oct 11, 2018 -

Empire Toyota of Huntington responded

Connie, we very much appreciate your continued patronage and trust in our team. It's wonderful to read how happy you have been with our service, and we hope all is well. Thanks again!

October 03, 2018

SUPERIOR This I my 3rd Toyota since 2005; still have all three. Purchased all from Huntington Toyota Dealership and have had all three serviced through their More

by IRISH3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department, Tommy Coppola
Oct 11, 2018 -

Empire Toyota of Huntington responded

It's wonderful to read how satisfied you continue to be in our service. We are grateful for your continued loyalty, and hope to have the pleasure o working with you again in the future. Thanks again!

October 03, 2018

Quick Service Kelly was excellent. She said it would take 45 minutes, and it was about 48 minutes. I will be going next time, later in the day. WD More

by willdunkak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2018 -

Empire Toyota of Huntington responded

We appreciate these very kind comments about your recent experience working with Kelly and our team. We invite you to give us a call with any questions or comments you might have moving forward. Thanks again!

October 03, 2018

Rip off artists You charge $680 when another dealership charges $420 for the same service! How can a calibration be that different in price? Sounds like you don't w More

by SLEWIS11
Price
Recommend Dealer
No
Employees Worked With
Kelly Henry
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Vargas
Oct 11, 2018 -

Empire Toyota of Huntington responded

We are disheartened to be reading this review, as we take pride in providing reliable, quality, and transparent service to all we work with. If there is anything we can do to speak with you further about your experience, please reach out to tcoppola@aagny.net.

October 03, 2018

Great Job Had to wait a little while to be served initially (sat in the waiting room for 20 minutes) but when I WAS served, the service was great. More

by DDAVIS516
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2018 -

Empire Toyota of Huntington responded

We appreciate this honest feedback, and apologize for any extra wait you faced in your recent experience. We're happy to read that you received such great service, and invite you to call if there is anything else we can do for you.

October 03, 2018

Pprofessional, courteous & helpful - especailly Curtis all employees are helpful & courteous - my advisor Curtis - explains to me what is going to be done - keeps in contact with me after i drop off my car More

by CAROLGROSS16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
didnot use sales - only service
Oct 11, 2018 -

Empire Toyota of Huntington responded

It's wonderful to read how satisfied you are with the service you received while working with us. If there is ever anything else we can do for you, please do not hesitate to reach out further.

October 03, 2018

Excellent Service Came here today looking to lease a vehicle, initially started working with Troy. He came back with an amazing number I couldn't refuse. Afterwards I d More

by HarisA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javier Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Troy Barrington, Ross Finkelstein
Oct 11, 2018 -

Empire Toyota of Huntington responded

Thank you for this very generous review and recommendation. We were happy to help, and are so glad that you had a great experience working with our team. We hope all is well with your new car.

October 02, 2018

Horrible. Shysters Just what you think of when you think of the word shyster. They had a 1295 fee that no one could explain. No one could answer a question. It was al More

by DOBUCKLEY
Recommend Dealer
No
Employees Worked With
Dulyx Dorval
Oct 11, 2018 -

Empire Toyota of Huntington responded

We are sorry to read about your dissatisfaction. We would like to speak with you further to better explain what happened and to learn how we can make it right. Please reach out to tcoppola@aagny.net at your earliest convenience.

October 02, 2018

Quick and painless Rob was my service agent and accruately gave me an approximation on when my car would be finished and it ended up being done sooner More

by elitro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob
Oct 11, 2018 -

Empire Toyota of Huntington responded

We're happy to read that you had such a positive, five-star experience while working with our team. If there is ever anything else we can do for you moving forward, you are always welcome to reach out.

October 02, 2018

Scammers Yesterday I ended up paying nearly $600 for repairs that I shouldn’t have to. While my car was under warranty I complained about the brakes on two sep More

by DUGGAN124
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service Department
Oct 11, 2018 -

Empire Toyota of Huntington responded

We are very sorry for any frustrations or inconveniences you faced while working with our service staff. We aim to provide the most reliable service possible, and are sorry you feel we did not meet your standards. If there is anything we can do to make it up to you, please contact tcoppola@aagny.net.

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