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Empire Toyota of Huntington - Service Center

Huntington Station, NY

4.7
2,212 Reviews

2,212 Reviews of Empire Toyota of Huntington - Service Center

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September 06, 2020

My car needed an inspection and Toyota is the only place I would consider bringing it. Kelly Henry makes sure we are in and out with excellent service every time! More

by MAHRVELOUS3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service Department
Sep 09, 2020 -

Empire Toyota of Huntington responded

We are pleased that Kelly provided a quick and excellent service experience! Thank you so much for taking the time to share your great 5-star review with us!

September 06, 2020

I had a really good experience, Juan gave me excellent service I will be going back whenever I need anything else. Thank you for the service. More

by RENEHERNANDEZ555.RH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Vargas
Sep 09, 2020 -

Empire Toyota of Huntington responded

Thank you for sharing your 5-star review with us! We are glad Juan provided you a great service experience. We hope you'll visit again for your future car needs!

September 06, 2020

Everyone was so polite and courteous and eager to assist! Thank you very much. We will definitely be back for future issues with our vehicles More

by mw60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edwin Anthony Cruz/Jason/Sonny, Service Department
Sep 09, 2020 -

Empire Toyota of Huntington responded

We are happy to hear that you had an excellent experience with our service department! Thank you so much for sharing your positive review with us, and we look forward to being able to assist you again in the future!

September 03, 2020

Juan Vargas was very thorough about showing and explaining to me why my car required front brakes. I was a little surprised that they were needed because my car doesn't even have 10,000 miles. Ev More

by CCERRATO1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department, Juan Vargas
Sep 04, 2020 -

Empire Toyota of Huntington responded

We are pleased that you had a great service experience with Juan! Thank you for sharing your positive review with us, and we hope you will visit us again for your future car needs!

September 02, 2020

Very clean dealership. Representatives are always very courteous and professional. William is consistently knowledgeable and has my car serviced promptly and efficiently. Overall an excellent experience. More

by Marianne.Rybak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William, Service Department
Sep 03, 2020 -

Empire Toyota of Huntington responded

Hi Marianne, We're happy to hear that William provided you a great service experience! Thank you for sharing your wonderful 5-star review with us, and we hope you'll visit again for your future car needs!

August 31, 2020

We had a pleasant experience at the service center. Service Advisor Juan Vargas reviewed the technician's recommendations for the vehicle with us. He was not pushy regarding the recommendations and he More

by Cathy F
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department, Juan Vargas
Sep 01, 2020 -

Empire Toyota of Huntington responded

Hi Cathy, Thanks for sharing your positive review with us! We are happy to hear that Juan provided you an excellent service experience, and we hope you will return for your future car needs.

August 31, 2020

The service department was very clean and very efficient. They keep me up to date on everything that was going on with the car. They were really personal and cared about the questions that I had. William Bo More

by TJZURLO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javier Munoz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Kelly Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William Bonilla , Service Department, Brandon Martin
Sep 01, 2020 -

Empire Toyota of Huntington responded

Thank you for sharing your 5-star review! William is a great asset, and we are happy to hear that he provided you an outstanding service experience. We look forward to being able to assist you again in the future!

August 28, 2020

The dealership was helpful and extremely easy to deal with for the entire proccess. David was very impressive and professsional and even though this dealership isnt' the closest one to me, its worth the More

by JL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David
Sep 01, 2020 -

Empire Toyota of Huntington responded

We are pleased that David made your service experience fantastic! Thank you for taking the time to share your 5-star review with us, and we hope you'll visit again for your future car needs!

August 27, 2020

Juan provided his usual excellent service. It's just one day but after routine service car is working just fine. Really appreciated that they picked up and returned my car in these covid times. Guy who pick More

by wip4500
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Vargas
Aug 28, 2020 -

Empire Toyota of Huntington responded

We appreciate your return business and the 5-star review! We're happy to hear that Juan provided you with outstanding service, and we hope you'll let us assist you again in the future!

August 26, 2020

I had my truck in for service and was greeted by assistant service manager Kelly Henry, who I've dealt with before. As always, Kelly was polite, knowledgeable, and efficient in processing my work or More

by TONYSPIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service Department, Juan Vargas, Michelle Micalizzi, Anna Vargas
Aug 27, 2020 -

Empire Toyota of Huntington responded

We strive for excellence and it seems that Kelly provided just that! Thank you for sharing your 5-star review with us, and we hope you will visit us again for your future car needs!

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