Empire Toyota of Huntington - Service Center

Very friendly staff. Convenient to scheduling and very flexible. Qualitative work and best facility to wait and relax. Work gets done on time. Service advisors are very knowledgeable and friendly. flexible. Qualitative work and best facility to wait and relax. Work gets done on time. Service advisors are very knowledgeable and friendly. More

Everything was great, from Juan’s customer service to the complimentary manicure! Juan kept me posted on the status on my car. Unfortunately the car needed to be returned and fixed again, but it was looked a complimentary manicure! Juan kept me posted on the status on my car. Unfortunately the car needed to be returned and fixed again, but it was looked at and fixed promptly. I was given a loaner both times and was offered for someone to pick up the loaner and return my car to my home (which I declined, but was a kind offer). Thanks for everything! More

Went In For Service, Left With New Car!!! Went in for brakes and went home with new car. Everyone involved in the process treated me like family. Hope to purchase many cars from Toyota Of Hun Went in for brakes and went home with new car. Everyone involved in the process treated me like family. Hope to purchase many cars from Toyota Of Huntington. More

The service is excellent and job. I am always very satisfied with Huntington Station Toyota so, the place follows up my car service, and Ms. Kelly Henry - Assistant Service Manager is a very kind and satisfied with Huntington Station Toyota so, the place follows up my car service, and Ms. Kelly Henry - Assistant Service Manager is a very kind and nice person. She is always doing an excellent follow up of my car' service. More

The service team at Toyota of Huntington was excellent and professional. The service was done timely and the car is running very well. I was very pleased. and professional. The service was done timely and the car is running very well. I was very pleased. More

Excellent and efficient service as always. Had us out in under an hour. Great job from start to finish. I am always impressed with the crew. under an hour. Great job from start to finish. I am always impressed with the crew. More

A very good experience After a very unpleasant experience 3 years ago at Huntington Toyota, I was pleasantly surprised with the experience I had this time under new manageme After a very unpleasant experience 3 years ago at Huntington Toyota, I was pleasantly surprised with the experience I had this time under new management. Brandon Martin, was attentive and informative and worked with my needs. He explained the car's new features and how they worked with patience and a great attitude. Javier Munoz took care of the paperwork and expedited the payment of my old lease so I could move forward with the new lease. All in all, it was a very good experience. More

Great location and great team. Very easy to get to and was attended to very quickly and easily. Rodrigo helped me out and answered any question I had fully and clearly. I have been here for service a coup was attended to very quickly and easily. Rodrigo helped me out and answered any question I had fully and clearly. I have been here for service a couple of times now and I can highly recommend. More

I was a regular customer but my last visit left a bad taste in my mouth. Was charged much more than anticipated for a service repair after having already spent over 1k 3 mo ago for a 100k mile check. T taste in my mouth. Was charged much more than anticipated for a service repair after having already spent over 1k 3 mo ago for a 100k mile check. They also no longer accept credit cards for payment without incurring a service charge of 2.75%. Finally, had to deal with sales person trying to convince me that they wanted to purchase my old car when really what they wanted was to sell me a car. Not sure I’m going to go back again. More

Diasappointed Customer I have been using Huntington Toyota for 17 years. The reason I purchased my second Toyota at Huntington was because of their service dept. I brought I have been using Huntington Toyota for 17 years. The reason I purchased my second Toyota at Huntington was because of their service dept. I brought my Prius in for service on Feb. 1 for an oil change & tire rotatation. At that time a "multipoint inspection" was performed. I was never given a report. Six days later the car would not start after getting it started we brought the car in again. We were told by the advisor that he would park it and try again . He called us and said the car started and was OK. A few days later the same ting happened . We brought the car in and were told we needed a new battery. It seems to me that this should have been discovered with the "multipoint inspection" or on our second visit. If a car does not start, it would seem to me that you would check the battery. Instead we had to get stuck a second time. To add insult to injury we were told that we would be charged extra to use our credit card. More