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Empire Toyota of Huntington - Service Center

Huntington Station, NY

4.7
2,218 Reviews

2,218 Reviews of Empire Toyota of Huntington - Service Center

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March 09, 2019

excellent sevice Every question was answered - close by - great coffee - efficient - excellent and timely service - pleasant atmosphere- friendly and knowedgeable s More

by BRENDAYUDIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jose Arias
Mar 11, 2019 -

Empire Toyota of Huntington responded

Brenda, thank you for the 5-star review. We're pleased to know we were able to answer all your questions and provide a comfortable atmosphere during your wait. Should you need anything else, please reach out!

March 09, 2019

Terrible How do I diagnose my own car and you guys tell me you can’t diagnose it?!! Maybe because my Toyota care is almost up and you guys don’t want to pay th More

by Video99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kelly Henry
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service Department
Mar 26, 2019 -

Empire Toyota of Huntington responded

We are sorry for any frustrations or miscommunications, and would like to look further into your experience so we can find a potential solution on these matters with you. Please contact tcoppola@aagny.net at your earliest convenience. Thank you.

March 08, 2019

Satisfied customer It was my third Toyota care service. Easily scheduled online. Courteous and efficient check-in. Large, clean comfortable waiting area with WiFi and TV More

by LS1234
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rob Geekie.
Mar 11, 2019 -

Empire Toyota of Huntington responded

Thank you for the 5-star review. We appreciate you taking the time to share feedback, and we'll be sure to pass along your kind words. We're happy to know our standards for prompt and accommodating service continue to be reflected in your experience. Should you need anything else, please reach out!

March 07, 2019

Top Shelf. Was in contact with my Service Adviser, that kept me updated through servicing. A very Professional and Courteous Atmosphere. Rodrico Arichabala was More

by Dominick Leake
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodrigo Arichabala (Service Advisor)
Mar 08, 2019 -

Empire Toyota of Huntington responded

Thank you for the 5-star review, Dominic. We strive to provide professional and attentive service, and we're pleased to know this was reflected during your experience. Should you need anything else, please reach out!

March 06, 2019

Kelly Henry is always wonderful to deal with! Kelly is always extremely helpful when we bring our Prius in for service. She greets us with a smile and provides excellent customer service. Kelly is More

by MAHRVELOUS3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2019 -

Empire Toyota of Huntington responded

Thank you for the kind words on your continued service with Kelly and the rest of our team. We look forward to working with you again!

March 06, 2019

Service The “check engine” light came on as I was driving home from work. I drove in, was taken care of immediately and was given a detailed explanation of th More

by spmlucey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gustavo Vasoncell
Mar 08, 2019 -

Empire Toyota of Huntington responded

Thank you for taking the time to share feedback. We strive to provide prompt and professional service, and we're pleased to know we were able to help you as soon as possible when your check engine light came on. Should you need anything else in the future, please reach out!

March 04, 2019

Great service This dealership provides excellent service and friendly relationship with customers. 5 star mechanics and service advisors. Special Thanks to Kelly He More

by yaroslavfadeyev
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service Department
Mar 04, 2019 -

Empire Toyota of Huntington responded

We're glad you think so! Thank you for the kind words, and for trusting our team with getting the job done right.

March 04, 2019

Great Arranging for service was fast and convenient. I got an early morning appointment which I like and my car was finished within an hour and a half. More

by ajpunionchick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Vargas
Mar 06, 2019 -

Empire Toyota of Huntington responded

Thanks for the kind words on our service department!

March 03, 2019

service The service I received on Friday, March 1 at the Huntington Service Center was excellent and I was very pleased with the service and waiting area. More

by crabmeadow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Vargas
Mar 04, 2019 -

Empire Toyota of Huntington responded

Thank you for the kind words, and for choosing Toyota of Huntington. It was a pleasure to work with you, and we hope you will give us a call if there is ever anything more you might need moving forward.

March 03, 2019

Professional, Helpful but a bit pricey I brought my car here for 3 things, Grinding brakes, noise from the tires and filters. I got there earlier than my appointment time so I figured I wa More

by xandor4u
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gustavo Vasconcell, Service Department
Mar 04, 2019 -

Empire Toyota of Huntington responded

Thank you for taking the time to share this feedback, and for choosing our team to help you throughout this process. We're glad you had such a positive experience, and hope you won't hesitate to reach out if there is anything more you might need.

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