Empire Toyota of Huntington - Service Center

Faster then expected service. I helped my wife bring in her car for a service check and we expected to leave the car for the day. Gus advised us to wait for the car it would take I helped my wife bring in her car for a service check and we expected to leave the car for the day. Gus advised us to wait for the car it would take only about 1 hour. We waited, and it was ready in 45 minutes saving us a trip back later in the day. We were also advised on services we should consider for longevity on the car. Thanks for helping us. More

Great experience Very pleased with the service and service representative Gus. I didn't wait long. Also nice and comfortable waiting room. Will come back again to this Very pleased with the service and service representative Gus. I didn't wait long. Also nice and comfortable waiting room. Will come back again to this dealership. More

An outstanding visit I arrived early in the morning for servicing so that I could have the rest of the day free. Gus greeted me with a smile in the garage and brought me I arrived early in the morning for servicing so that I could have the rest of the day free. Gus greeted me with a smile in the garage and brought me back to his office. What impressed me the most was his thoroughness while we discussed my (older) car. He explained some technical matters in a way that I could easily understand. After we agreed on the scope of my work, I waited in the very comfortable waiting area for a reasonable length of time. Gus returned to tell me about the mechanic's findings, and I agreed with his recommendations. The work resumed, and I was out the door not long after that. Gus impressed me with his knowledge of my car and also with his professionalism and courteous manner. I look forward to working with Gus again. More

Excellent service. Advisor's help greatltly aated..ust Excellent service. Wish Toyota would offer to have our extended service agreement renewed. Very satisfied of Highlander performance. Are there any o Excellent service. Wish Toyota would offer to have our extended service agreement renewed. Very satisfied of Highlander performance. Are there any options (i.e. GPS) that could be added? More

The best and I'm a loyal customer This service center is the best and I always recommend my friends and colleagues to go there for service or even to get their new cards. And I tell th This service center is the best and I always recommend my friends and colleagues to go there for service or even to get their new cards. And I tell them to ask for Juan Vargas because he is the BETS! More

Kelly is AWESOME I repeatedly grateful to manager Stephen Garguilo for first putting me with Kelly. She is level headed, curtious and most of all terrific. I came into I repeatedly grateful to manager Stephen Garguilo for first putting me with Kelly. She is level headed, curtious and most of all terrific. I came into service department yesterday after receiving notice of recall. I called and was told I could come in and it would take an hour. The phone reciptiontist was not particularly friendly or knowledgeable. I had just called the day before to ask about my car and nothing had been noted. When I arrived at the service Kelly let me know this recall was a bigger job than an hour, but she ran, found someone to get the job done and I made my next appointment. More

I am happy with Toyota Very very good and very fast services that why I love Toyota and I feel so much comfortable on one phone call they give me same day appointment that c Very very good and very fast services that why I love Toyota and I feel so much comfortable on one phone call they give me same day appointment that call best servicing..... More

Service I received excellent service from the Service Department. Amanda helped me when I arrived. She was very professional and ready to assist me. She gave I received excellent service from the Service Department. Amanda helped me when I arrived. She was very professional and ready to assist me. She gave me good advice and I will be returning to replace my tires More

Service experience excellent except: The service experience went smooth and seamlessly. Vehicle service time as promised. Only issue is lack of car wash facility or coupon for a car was The service experience went smooth and seamlessly. Vehicle service time as promised. Only issue is lack of car wash facility or coupon for a car wash at another facility. Smithtown Toyota has car wash ability after services. More

5,000 mile toyota care inspection convenient on time...in & out in 1 hour free 5,000 mile service very professional very clean & pleasant waiting room free hot drink and bagels convenient on time...in & out in 1 hour free 5,000 mile service very professional very clean & pleasant waiting room free hot drink and bagels More