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Empire Toyota of Huntington - Service Center

Huntington Station, NY

4.7
2,226 Reviews

2,226 Reviews of Empire Toyota of Huntington - Service Center

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February 25, 2019

Quick response, helpful staff. Easy to book appointment. Friendly staff. Good availability. Gustavo was, as always, very helpful and attentive. Received me on time, again as alway More

by Alex Gonzalez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gustavo Vasconcello, Service Department
Mar 01, 2019 -

Empire Toyota of Huntington responded

Alex, thank you for taking the time to post about your experience with Gustavo. Unparalleled customer experience is our primary focus and we are so pleased you received just that!

February 23, 2019

Great service Less than 1 hr for maintenance and service issue. Staff is always courteous and friendly. Always come here to get my car serviced. Free bagels and More

by ajudolee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodrigo
Feb 25, 2019 -

Empire Toyota of Huntington responded

Thank you for taking the time to tell us about your experience. We appreciate your business and hope for the opportunity to work with you again!

February 23, 2019

Service Excellent service, punctual, reliable and honest.ive been using this service center for many years. I have always had an excellent experience. Always More

by LABRAMSGREENFIELD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2019 -

Empire Toyota of Huntington responded

We are so happy to read your amazing feedback. Having excellent service, that is punctual and reliable brings in fantastic customers such as yourself!

February 21, 2019

Pleasant and quick service I stopped by and they could could do the work right away. While they did the work they drove us home so we did not have to wait there. Picked up the c More

by drathkopf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ross Finkelstein , Joe Batista
Feb 25, 2019 -

Empire Toyota of Huntington responded

Thank you for your review. We love to be as accommodating as possible and we are happy that you agree. We welcome you back anytime!

February 21, 2019

oil change/tire rotation I had a very pleasant experience with with service personnel regarding service history ; and the oil change and tire rotation experience was very good More

by BORIS67MGB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
Feb 25, 2019 -

Empire Toyota of Huntington responded

We are so pleased to read that you had a pleasant experience with us. We always do our best to have excellent and timely service. We look forward to working with you again!

February 20, 2019

You Have and alway have very nice people. Your Service Representative was so nice to me. Very friendly. Just a Friendly atmosphere you have there. I hope to come back to buy a new car. More

by dobosuk1214
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I dont know his name. it was for my wife Ursule puemo
Feb 25, 2019 -

Empire Toyota of Huntington responded

Having a friendly service department and friendly atmosphere is essential to our dealership. We hope to see you soon!

February 20, 2019

Service Went in for recall on 2010 Prius.. Juan convinced me to get transmission oil which seemed a bit pricey but that is to be expected at a dealer. After h More

by Ggreen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Vargas
Feb 25, 2019 -

Empire Toyota of Huntington responded

We appreciate your feedback. Having efficient service and providing a great value for our customers is why we are here. Thank you for taking the time to share your review!

February 20, 2019

Service was quick and qualitative Scheduling was so easy on the phone and they are very accommodating. Service took less than 60 minutes. I was informed about the status through out. More

by drdhanikonda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service Department
Feb 25, 2019 -

Empire Toyota of Huntington responded

Having clear communication throughout the servicing process is important to us and we are so glad that you feel the same. We hope all is well!

February 20, 2019

Excellent service personal i recommend to my friends and family Toyota is that my Favorite mark is one in the word and the Huntington is the Best Dealer More

by ANTOVARGAS740
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Nazario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelly Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2019 -

Empire Toyota of Huntington responded

Thank you for your kind recommendation. Hearing that we are the best dealership around never gets old!

February 20, 2019

Recall service was performed as well as oil change and inspection. Some panels upfront were not completely fitted in its place - had to click them in. Als More

by Val K
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
Feb 25, 2019 -

Empire Toyota of Huntington responded

Thank you for your review, Val. We will be sure to take your feedback into consideration to better our service department going forward.

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