Empire Toyota of Huntington - Service Center

Recall service was performed as well as oil change and inspection. Some panels upfront were not completely fitted in its place - had to click them in. Als service was performed as well as oil change and inspection. Some panels upfront were not completely fitted in its place - had to click them in. Also, plastic parts were found on the floor after service. Reminder for future oil change/inspection in the way of window sticker was applied, instead of using car’s computer system and setting up reminder. Recommended to have rear brake replacement - cost is non-competitive, had to decline. More

Dropped my car off the night before which was very convenient. I had the 1st appointment the next day & the car was ready mid-afternoon. my car off the night before which was very convenient. I had the 1st appointment the next day & the car was ready mid-afternoon. More

Disappointing. A little upset over Curtis' departure. Wanted to ask about extending the Care Plus plan to 75,000 miles, as quoted on the Toyota website. Asked Gusta A little upset over Curtis' departure. Wanted to ask about extending the Care Plus plan to 75,000 miles, as quoted on the Toyota website. Asked Gustavo. who only said it was not available and this service would be the last in my current plan. More

Fantastic Service! The mechanics specifically Rich K. quickly diagnosed my horn problem and fixed in a very timely fashion. Everyone was pleasant and proactive. We are t The mechanics specifically Rich K. quickly diagnosed my horn problem and fixed in a very timely fashion. Everyone was pleasant and proactive. We are thrilled with our experience! More

Service that you can trust! Always quick and efficient never disappointed. the service requested is always done and never feel pressured to do any unnecessary service work. Great Always quick and efficient never disappointed. the service requested is always done and never feel pressured to do any unnecessary service work. Great waiting area as well. More

Inspection + I came in for my annual New York State Inspection. Gus was extremely helpful and alerted me to the need for a battery & rear brakes. I came in for my annual New York State Inspection. Gus was extremely helpful and alerted me to the need for a battery & rear brakes. More

great Kelly Henry's basic understanding of my concerns, every time I drop off my trucks. After investigating my concerns on the truck, she gives a good expl Kelly Henry's basic understanding of my concerns, every time I drop off my trucks. After investigating my concerns on the truck, she gives a good explanation on what needs to be ignored, repaired or can be postponed. She's part of the reason my 1998 Cruiser & 2005 Tundra still runs like new and kept me coming back. More

Great place. Great people. Most of the time they are very fast at completing the work. Prices are fair and they are upfront so you know ahead of time about what the final bill w Most of the time they are very fast at completing the work. Prices are fair and they are upfront so you know ahead of time about what the final bill will be. They only fix what u ask for and what needs to be fixed based on mileage, wear and tear. Great service people at Huntington Toyota on oakwood. More

Unusually Poor Service This service center is usually excellent. However I have to give a poor rating for this visit. I came in for a scheduled recall & service bulletin ser This service center is usually excellent. However I have to give a poor rating for this visit. I came in for a scheduled recall & service bulletin service (fan blower & clutch pedal). I waited in the shop for over 6 hours. Every inquiry I made was responded with a promise of just a few more minutes. For this type of common & predictable service, the wait time should have been more accurately estimated and communicated to the customer. I hope this comment helps to improve this service center. I am a proud owner of two 2017 Toyota Tacomas. Great service was one of my requirements for making the purchase. Please keep the Toyota reputation positive. Thank you. More

Fast, friendly, efficient! They we’re able to fit me in for an oil change same day. The guy helping me was very helpful and nice (so was the other staff that was there.) They ma They we’re able to fit me in for an oil change same day. The guy helping me was very helpful and nice (so was the other staff that was there.) They made sure that everything with my vehicle was upto date. Love the new location. It’s very spacious. And they have ground starbucks coffee to drink while you wait! More