Empire Toyota of Huntington - Service Center

It was great Kelly was helpful, gave me cost options and didn't try to rip me off. She kept me informed about what was going on inside and I never had to worry ab Kelly was helpful, gave me cost options and didn't try to rip me off. She kept me informed about what was going on inside and I never had to worry about what was up. I left in a few hours happy and with a working car More

Very satisfied with service appointment. Harvey, the service representative, provided all of the details of the service and the cost in a direct manner leaving no questions unanswered. Servi Harvey, the service representative, provided all of the details of the service and the cost in a direct manner leaving no questions unanswered. Servicing was completed before the original promised time. More

Didn’t/wouldn’t/couldn’t fix the problem My car is running terribly but Toyota of Huntington believes it’s fine. If nothing shows up on the computer, they can’t/won’t diagnose issues with car My car is running terribly but Toyota of Huntington believes it’s fine. If nothing shows up on the computer, they can’t/won’t diagnose issues with cars. More

Nailed it!! Unbelievable woman! I’ve been dealing with Toyota for 10 yrs. it’s always something. But Kelly did such a fast, accurate and outstanding job that I’ Unbelievable woman! I’ve been dealing with Toyota for 10 yrs. it’s always something. But Kelly did such a fast, accurate and outstanding job that I’m still telling people about her. I felt like royalty for god sake. Seriously. The prior week was so disasterous I expected this to be more of the same. Just another individual who’s going to take my name and number. But to my surprise it went fast smoothe and Kelly even found the lost key fob I informed her about! My vote is for Kelly Henry all the way. Thank you for making me a believer in Toyota again!!! Regards, Stephanie Hannan More

We can’t find good service No one called to tell us the car was finished and when we showed up to pick it up, the keys were sitting on the front desk. If I hadn’t recognized the No one called to tell us the car was finished and when we showed up to pick it up, the keys were sitting on the front desk. If I hadn’t recognized them, there’s no telling how long we would have had to wait for someone to find them. No one there to explain the service. We paid and left. When I started the car, the problem I brought it in for was gone but now it sounds like a Mac truck. Awful loud engine noise and rattling when I drive it. I’ll take it back to get it fixed but what kind of inspection did they do to let it leave the shop like that?! And how much is that new problem going to cost? It’s very inconvenient to have to return. More

Good jobs thanks to Rodrigo Arichabala for his attention and his work and time. Good jobs I give a 10 for work to Rodrigo thank you very much thanks to Rodrigo Arichabala for his attention and his work and time. Good jobs I give a 10 for work to Rodrigo thank you very much More

Brakes 35,000 mile service inspection Great service. Courteous prompt and reasonable. Juan was great.Price was pretty fair. Brakes done oil change. 35K Service. NYS inspection Juan gave me Great service. Courteous prompt and reasonable. Juan was great.Price was pretty fair. Brakes done oil change. 35K Service. NYS inspection Juan gave me a nice discount was $750. More

Good Service I was welcomed when I arrived. I was asked if I had any problems with the auto and I said the tire pressure was a little low. They said they would t I was welcomed when I arrived. I was asked if I had any problems with the auto and I said the tire pressure was a little low. They said they would take care of it. The visit took an hour and I was out and going about my business very quickly. Also the waiting room is nice and I enjoyed a hot cup of tea. Thanks. More

Maintenance service and state Inspection Wayne was very helpful and professional. He was very knowledgeable and offered recommendations on keeping my car running in top condition. I have been Wayne was very helpful and professional. He was very knowledgeable and offered recommendations on keeping my car running in top condition. I have been to this dealership for service for many years and found Wayne to the best. More

I was satisfied. I had a pleasant experience. Mr. Wayne Weinstein was very helpful. He recommended the services that needed to be done in order to bring up my car to I had a pleasant experience. Mr. Wayne Weinstein was very helpful. He recommended the services that needed to be done in order to bring up my car to date, as well as, gave me advise on how to maintain my vehicle. thank you Wayne. More