Empire Toyota of Huntington - Service Center

Always a pleasure Always a great experience at Huntington Toyota. The staff are always friendly, courteous and keep me updated on how long I have to wait. There are pl Always a great experience at Huntington Toyota. The staff are always friendly, courteous and keep me updated on how long I have to wait. There are plenty of seats and complementary food and hot beverages. More

Saved me I got a flat tire, an experience no one plans! They took me the same day even though it was 5pm. Traded the donut spare for a replacement tire and I w I got a flat tire, an experience no one plans! They took me the same day even though it was 5pm. Traded the donut spare for a replacement tire and I was good to go! Explained why the tire couldn’t be plugged and showed me everything so there was no doubt on my part. Really appreciated their responsiveness. Good choice to switch back to Toyota. More

With a long list of things to check I made my appointment. I was welcomed in and listed all the things I needed to be checked and serviced. The Supervisor did a great job making sure ev I made my appointment. I was welcomed in and listed all the things I needed to be checked and serviced. The Supervisor did a great job making sure everything would be completed. He even made a special trip back to my car to get my coffee mug! My only issue was the way my inspection sticker was adhered to the car. The previous glue was not removed properly and the new sticker just thrown on over the old glue. More

maintenance service I brought RAV4 for oil change and other services. The service was fast and good. Wayne listened to my concerns and helped me to understand the issues. I brought RAV4 for oil change and other services. The service was fast and good. Wayne listened to my concerns and helped me to understand the issues. More

Standard 12,000 mile Rodrigo was was great and the drop and pick up process was very efficient. Setting up the appointment was very easy and the service completed ahead of Rodrigo was was great and the drop and pick up process was very efficient. Setting up the appointment was very easy and the service completed ahead of schedule More

Recall Very professional staff from the first phone call thru scheduling and then the service department staff all was as smooth as silk. would recommend to Very professional staff from the first phone call thru scheduling and then the service department staff all was as smooth as silk. would recommend to others. More

Best Toyota service around Great place to get your vehicle serviced staff great techs great waiting area and bathrooms perfect I’m able to get my car washed and always fixed rig Great place to get your vehicle serviced staff great techs great waiting area and bathrooms perfect I’m able to get my car washed and always fixed right the first time !!! More

REPAIR RADIATOR HOSE The repair service was according to what I asked for. It was done promptly and on time. The service manager Ms. Kelly Henry was excellent. She was The repair service was according to what I asked for. It was done promptly and on time. The service manager Ms. Kelly Henry was excellent. She was polite did the repair service which I has asked for. I highly recommend this service center. More

State inspection & oil change Brought my vehicle in for state inspection and oil change, waiting time and cost was very reasonable. Service advisor Gus Vasconcellos was very courte Brought my vehicle in for state inspection and oil change, waiting time and cost was very reasonable. Service advisor Gus Vasconcellos was very courteous and helpful and attended to my needs, the overall service was spot on, I was very satisfied with everything. The waiting room is very comfortable, they offer free coffee and bagels while you wait, the staff and service dept. do an exceptional job! More

Always on guard for the run around My service started out with a push for me to buy new tires. Then I was charged 69:95 for an oil change and the rep knew there’s was a coupon for 49.95 My service started out with a push for me to buy new tires. Then I was charged 69:95 for an oil change and the rep knew there’s was a coupon for 49.95 but did not divulge. I also had 10$ in rewards that I had to inquire about before that was put toward my service charges. I was told that my 5000 mile service had not been performed in over a year. I am at this dealership regularly every 5000 miles to change my oriole how could this have not been communicated to me before. This was by far the worst experience I’ve had there as Kelly is my usual service representative and she is absolutely wonderful More