Back

Empire Toyota of Huntington - Service Center

Huntington Station, NY

4.7
2,201 Reviews

2,201 Reviews of Empire Toyota of Huntington - Service Center

Sort by
November 21, 2018

Service dept Gus. Did a great job and got me in and out of the service center. I had a problem with the drivers side window and it was still under warranty. Than More

by Sienna owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gus Vasconcellos
Nov 26, 2018 -

Empire Toyota of Huntington responded

Thank you for the 5 star review. We appreciate you taking the time to share feedback, and we'll be sure to pass along your kind words. We're pleased to know we were able to help repair your driver's side window. Please reach out if you need anything else!

November 21, 2018

Service from Robert Went in for dent repair - Robert informed that could not do there. However, He recommended tuneup which was due soon - saved me another trip to center More

by MICHAEL.GANZI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert
Nov 26, 2018 -

Empire Toyota of Huntington responded

Michael, thank you for the 5 star review. We're happy to know we were able to help with your tuneup even if we couldn't assist with your dent repair. Should you need anything else, please reach out!

November 21, 2018

Recommendation Rodrigo from Service Department was courteous an helpful . Rodrigo - He was very helpful. Brought the car for a oil change, They discovered I needed b More

by jeanclaudepolytec
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodrigo - He was very helpful. Broght the car for a oil change, They discovered I needed brakes and informed me that that i needed to do the brakes job , Vincent. (Spoons) Scimeca
Nov 26, 2018 -

Empire Toyota of Huntington responded

Jean Claude, thank you for the 5 star review. We strive to provide professional and thorough service, and we're pleased to know this was reflected during your oil change. Should you need anything else, please reach out!

November 20, 2018

Smooth Work Had my tires balanced and the truck rides smooth again. Should have done it a while ago. Service was great as always. Kelly always make sure I’m infor More

by aNYsurfer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 26, 2018 -

Empire Toyota of Huntington responded

Thank you for the 5 star review. We appreciate you taking the time to share feedback, and we'll be sure to pass along your kind words. We're pleased to know we were able to help get your truck back to a smooth ride by balancing the tires and offering attentive and knowledgeable service. Should you need anything else, please reach out!

November 20, 2018

good service. the place is very clean and veru efficient. the staff is very professional and friendly/ the waiting area is bright and comfortable. It also provid More

by MICHAEL.LOK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Vargas
Nov 26, 2018 -

Empire Toyota of Huntington responded

Michael, thank you for taking the time to share feedback. We strive to provide professional, knowledgeable, and efficient service, and we're pleased to know this was reflected in your experience. Should you need anything else, please reach out!

November 18, 2018

Second visit Very attentive Chrystal at 12:30 on sat was wonderful had an oversight first visit but was corrected 2 nd visit first visit friendly and helpful More

by Hillary
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chrystal I am not sure of spelling, Service Department, Juan Vargas
Nov 19, 2018 -

Empire Toyota of Huntington responded

Hillary, thank you for the kind words on your experiences with us. We are sorry to read if you had to visit us a second time to resolve as issue, but are happy to read we were able to take care of you. We hope to work with you again the next time you are in need!

November 17, 2018

Excellent service at Toyota of Huntington The maintenance representative was courteous, helpful and was able to get me out in 50 minutes so that I could make another appointment. Overall it wa More

by clmonacella
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
Nov 19, 2018 -

Empire Toyota of Huntington responded

Thank you for the kind words on your experience with us in the service center. We are happy to read that you were in and out quick, and enjoyed our top notch service. Please let us know if there is anything else we can do for you!

November 15, 2018

Smooth process Everything was smooth & quick the moment I entered this location. And I really loved the idea of a complimetary manicure while you are waiting. Very t More

by Teja
Recommend Dealer
Yes
Employees Worked With
Service Department
Nov 16, 2018 -

Empire Toyota of Huntington responded

Thank you for the 5 star review, Teja. We're happy to know you enjoyed your experience with our service department, especially the complimentary manicure you received while waiting for your vehicle. Please reach out if you need anything else!

November 15, 2018

Professional service. Wonderful manicure Professional done when promised friendly and manure was Added perk. Had something positive to do while waiting. Clean waiting area. Would recommend More

by GERRYKOSTA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2018 -

Empire Toyota of Huntington responded

Thank you for the 5 star review, Gerry. We appreciate you taking the time to share feedback, and we'll be sure to pass along your kind words. We're pleased to know our standards for prompt and professional service as well as offering amenities while waiting were all reflected in your experience. Should you need anything else, please reach out!

November 15, 2018

Received professional service from start to finish. Kelly was awesome! She treated me with utmost professionalism from when she greeted me to when we said good-bye. Everything went smoothly, great waiti More

by STRO17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2018 -

Empire Toyota of Huntington responded

Thank you for the 5 star review. We appreciate you taking the time to share feedback, and we'll be sure to pass along your kind words. We're pleased to know our standards for professional and attentive service were reflected in your experience. Should you need anything else, please reach out!

...
173
...