Back

Empire Toyota of Huntington - Service Center

Huntington Station, NY

4.7
2,197 Reviews

2,197 Reviews of Empire Toyota of Huntington - Service Center

Sort by
March 03, 2025

always a great experience @ Huntington Toyota people are very helpful and always timely with the service have been going there for years and will continue to have my car serviced there More

by RUDY.RUFER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yeimy Pichardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2025 -

Empire Toyota of Huntington responded

Rudy, Thank you for your time and review. We appreciate hearing feedback from customers like you! We are so pleased to hear that we have been able to provide you with quick and convenient vehicle repair services. Your complete satisfaction is our #1 goal! Should you need anything else, please do not hesitate to call.

March 02, 2025

Very happy with the service at Empire Toyota and also with Michelle Manzo Customer service is excellent especially with Michelle always explains everything in full keep up the great work More

by patod109
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Michelle Manzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2025 -

Empire Toyota of Huntington responded

Thank you for your time and feedback. We truly appreciate hearing from our customers and we are delighted to hear that you had an exceptional experience with Michelle on your service visit. Please let us know if we can help you again in the future.

February 28, 2025

The best series department I’ve ever felt with ! ! Carrying courteous, professional, and knowledge of what they’re doing there’s never a problem !!!! More

by Gordon Bailey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Sandoval
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Bonilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : May ‘!!!
Feb 28, 2025 -

Empire Toyota of Huntington responded

Gordon, Thank you for your time to give feedback about our Service Department. We are so pleased to hear that your vehicle service experience with us was, hands down, second to none. We look forward to seeing you again when your vehicle is ready for its next service.

February 26, 2025

Michelle is a very caring and helpful person and is always very helpful and never feels rushed when I have questions and she explains everything to the fullest More

by patod109
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Manzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2025 -

Empire Toyota of Huntington responded

Thank you for sharing this review with us. Michelle and the rest of our service crew are always striving to be very thorough and concise. We are glad to hear that you experienced and appreciated their attention to detail.

February 25, 2025

My experience was generally good and the folks at Empire Toyota Huntington were very helpful in getting me through the process of getting my vehicle More

by ckrazycool
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Henry
4.0
This rating includes all reviews, with more weight given to recent reviews.
Yeimy Pichardo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sunny Dalavai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Manzo
4.0
This rating includes all reviews, with more weight given to recent reviews.
William Bonilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mayreli Ventura
4.0
This rating includes all reviews, with more weight given to recent reviews.
KEITH P MCKENNA
4.0
This rating includes all reviews, with more weight given to recent reviews.
Janine Leuthner
4.0
This rating includes all reviews, with more weight given to recent reviews.
John Dilauro
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2025 -

Empire Toyota of Huntington responded

Congratulations on your new vehicle and welcome to the- Empire Toyota of Huntington family. We are thrilled to hear that our entire team was able to find the perfect for you and your needs. We look forward to the next time we serve you again.

February 25, 2025

Can't be better. Excellent Keith kept me informed, the wait time was minimal, and the coffee was very good. More

by lordsrus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
KEITH P MCKENNA
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2025 -

Empire Toyota of Huntington responded

Thank you for your very kind review. We are delighted to hear that your experiences with us, from start to finish, were so positive!

February 24, 2025

It was good, however I wish the representative had taken more time with me. It felt a little rushed. More

by isamargarrido1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
KEITH P MCKENNA
3.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2025 -

Empire Toyota of Huntington responded

Thank you for your honest review. We are delighted to hear that your experience wasn't as exceptional due to the fact that our rep wasn't giving you his full customer service your way during your visit and we do apologize for that. If you have concerns or questions please contact us at our dealership and ask for the Service Manager, Romeo Mejia at (631)759-9176 or Email: rmejia@eagny.com. Thank you for your time and patience.

February 23, 2025

So it started off that I brought my Land Rover Range Rover to the Land Rover dealership. They had my car for four weeks because my heat wasn’t working. They gave me a bill and they refused to take my ca More

by Donofrio7777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charlie Meuser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mayreli Ventura
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kieth Drago
Feb 24, 2025 -

Empire Toyota of Huntington responded

Dono, Thank you for taking the time to write this amazing review and feedback. We are thrilled to hear that our dealership was able to fix your solution on your vehicle. We understand that you have several of choices when going to dealership for repair, so thank you for choosing us- Empire Toyota of Huntington. Keith will be thrilled to hear you were pleased with his exceptional customer service throughout your visit at our dealership. If you should need anything, please feel free to contact us at our dealership. Safe travels!

February 21, 2025

William Bonilla was very professional and he went above and beyond, he said he would try to get my car ready within an hour and it was ready☺️ I am very satisfied with the service I got. More

by Daintybrown77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Bonilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2025 -

Empire Toyota of Huntington responded

Thank you for your time and feedback. We are pleased to hear that William was able to fix your vehicle, quickly and conveniently. Please contact us again should you have any further issues.

February 20, 2025

I brought my car in on February 3 for service. Mayreli helped us when we came in and took all of our information. When the job was complete she called us into her office and explained that our c More

by Patti1225
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mayreli Ventura
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2025 -

Empire Toyota of Huntington responded

Patti, Thank you for your time to give feedback about our Service Department. We are so pleased to hear that your vehicle service experience with us was, hands down, second to none. Mayreli will be so pleased to hear your very kind words, thank you. We look forward to seeing you again when your vehicle is ready for its next service.