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Empire Toyota of Huntington - Service Center

Huntington Station, NY

4.7
2,199 Reviews
Call Service Center (631) 498-8302

2,200 Reviews of Empire Toyota of Huntington - Service Center

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August 11, 2023

Extremely helpful staff, ensuring all my needs were met. I was helped by John D. who always stayed in touch me to let me know what was going on and was very clear in his communication throughout the few wee More

by Yasin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Dilauro
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 18, 2023 -

Empire Toyota of Huntington responded

Yasin, Thank you for taking the time to leave John this excellent feedback. We are happy to hear he provided you with A+ service that you so much deserve. Your satisfaction is our top priority, and we look forward to serving you again soon.

August 08, 2023

The service department at this dealership is exceptional. Great communication. Keith was my service advisor and he did an amazing job. More

by Laurjf40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
KEITH P MCKENNA
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 09, 2023 -

Empire Toyota of Huntington responded

Thank you so much for taking the time to leave Keith this wonderful review! It is our pleasure to assist you in any way possible. Please don’t hesitate to let us know if we may be of further assistance to you in the future. We look forward to continue serving you and your future automotive needs.

August 07, 2023

Service was bad I was in line and they took other customers before me I waited over 1 hour More

by JOSEGR576
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sunny Dalavai
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 09, 2023 -

Empire Toyota of Huntington responded

Hello Jose, Thank you for sharing your comments with us. We do apologize for the wait time that occurred during your service visit. If you would like to discuss further, please contact Romeo Mejia at (631) 759-9176 or at romeom@eagny.com and he will be glad to address your concerns directly.

August 06, 2023

Very nice clean waiting room and staff are friendly and Proffessional I always have great service More

by KIWI7237
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sunny Dalavai
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Bonilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 08, 2023 -

Empire Toyota of Huntington responded

We greatly appreciate your positive review! We are happy to hear that our team could consistently provide you with top-notch service. It is our pleasure to assist you in any way possible. If there is ever anything more that we may help you with, please do not hesitate to give us a call.

August 06, 2023

The service center is clean and a pleasant environment to wait for the vehicle while being serviced. More

by quadguy57
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mayreli Ventura
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 08, 2023 -

Empire Toyota of Huntington responded

We are so glad that our team could provide you with a 5-star service experience. It is our pleasure to assist you in any way possible. We thank you for your positive review and we hope to see you again the next time you are in need of automotive service.

August 05, 2023

Service was excellent and Mayreli was so courteous and professional. The repair work was excellent. Since l had to leave the car as the repair took longer than expected, Toyota provided me with a ride hom More

by MFAKEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mayreli Ventura
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 08, 2023 -

Empire Toyota of Huntington responded

Thank you for your kind review! We are glad that Mayreli took great care of you and your automotive needs. It is our pleasure to serve you. Please do not hesitate to give us a call if you ever have any further questions or concerns.

August 05, 2023

Empire Toyota always provides top quality service for my cars. Their service representatives are knowledgeable and courteous. More

by rbarnett3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Dilauro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 08, 2023 -

Empire Toyota of Huntington responded

Thank you so much for your positive review! Providing top-notch service is so important to us, and we are glad that our efforts could consistently meet your satisfaction. We hope that you continue to choose us for all of your future automotive needs,

August 04, 2023

Great dealer, excellent service, kelly and will are excellent service advisors, will definitely recommend to anyone with a Toyota More

by DANNCHESLOCK55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Velasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Bonilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen Torrens, Gracie Agosto, Leo Kwan, Justin Khan
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Aug 08, 2023 -

Empire Toyota of Huntington responded

Thank you so much for your wonderful review and recommendation! We are thrilled that Kelly and Will could provide you with 5-star service. They will be delighted to hear of your kind words. if there is ever anything more that we may help you with, please do not hesitate to give us a call.

August 04, 2023

I spent close to $2500 dollars and then ,I was charged a service fee of $75. For my credit card! That's a PURE rip off! You guys are just jumping on the band wagon. Who carries that amount of money on the More

by DLOSTYLE1950
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sunny Dalavai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 07, 2023 -

Empire Toyota of Huntington responded

Hello, We are very sorry to hear of your disappointment with the fee's associated with your payment and we do apologize that this was not communicated to you. If you would like to discuss further, Please contact Romeo Mejia at 631-759-9176 or romeom@eagny.com and he will be glad to address your concerns directly.

July 31, 2023

Thank you Keith for the best customer service and quality during my car inspection and maintenance! More

by Mirna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
KEITH P MCKENNA
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 02, 2023 -

Empire Toyota of Huntington responded

Thank you for your 5-star rating! Offering quality and efficient service is so important to us, and we are glad that Keith provided you with nothing less. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

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