Back

Empire Toyota of Huntington - Service Center

Huntington Station, NY

4.7
2,213 Reviews

2,213 Reviews of Empire Toyota of Huntington - Service Center

Sort by
July 18, 2023

These people are the worst, go to any other Toyota dealership because these people will try to rip you off. More

by Adan.Taranis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sunny Dalavai
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2023 -

Empire Toyota of Huntington responded

Hello Adan, Thank you for sharing your service experience with us. We are very sorry to hear of your disappointment with our prices for our services. If you like to discuss your concerns or have any questions, please contact Romeo Mejia at 631-759-9176 or romeom@eagny.com and he will be glad to address your concerns directly.

July 18, 2023

Was able to have my issues resolved in a timely fashion and they work around my schedules because I wasn’t able to make an appointment beforehand. More

by bajanstefan18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Bonilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2023 -

Empire Toyota of Huntington responded

Thank you so much for your positive review! We are glad that our team could get your automotive needs efficiently taken care of. It is our pleasure to assist you in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

July 16, 2023

Sunny was very helpful in getting my work done. Other than taking a long time it was a pleasant experience. More

by Raffejam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sunny Dalavai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2023 -

Empire Toyota of Huntington responded

Thank you for leaving Sunny this positive review! We are pleased that he could get you and your automotive needs taken care of. It is our pleasure to serve you. Please do not hesitate to give us a call if you ever have any further questions or concerns!

July 16, 2023

I always get good service at Empire Toyota in Huntington. William Bonilla is always especially helpful, and so is Sunny when I work with him. I actually live much closer to another Toyota dealer, but when More

by Andy829
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sunny Dalavai
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Bonilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2023 -

Empire Toyota of Huntington responded

Andy, Thank you so much for your wonderful review! We are so appreciative of your continued business, and we are pleased William and Sunny could consistently provide you with the quality service you so much deserve. It is our pleasure to assist you in any way possible, and we hope to continue serving you and your automotive needs for years to come!

July 15, 2023

My experience was excellent. My car was evaluated promptly and an estimate was given of the service required. The vehicle now rides beautifully. More

by Mfried$66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Dilauro
Jul 17, 2023 -

Empire Toyota of Huntington responded

Thank you so much for your excellent review! We are pleased that John could get you and your automotive needs swiftly taken care of. It is our pleasure to serve you. Please do not hesitate to let us know if there is anything more that our team may help you with!

July 15, 2023

Amazing experience at Empire Toyota with Blake. He was attentive, fast and trustworthy. Couldn’t have been a smoother process! More

by SWIFTAMIE03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake Heller
Jul 17, 2023 -

Empire Toyota of Huntington responded

Thank you for sharing this 5-star review! We are pleased that Blake could be of assistance to you and make your experience smooth and efficient. It is a pleasure to hear of your satisfaction. Please drive safely, and do not hesitate to give us a call if there is ever anything more that he or the team may help you with!

July 12, 2023

Price fix menu for services is dumb. Charged me 7 hours of labor when I was only there for 3 hours. Extremely expensive price fix menu which isnt honest. Use a local shop not this place. More

by JiggsxBiggs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
William Bonilla
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2023 -

Empire Toyota of Huntington responded

Hello, Thank you for your feedback. We are sorry to hear of your concerns with the labor costs. We would be happy to discuss this with you. Please contact Romeo Mejia at (631) 759-9176 or at romeom@eagny.com. Thank you!

July 11, 2023

all the staff was friendly and professional. i appreciate being able to schedule service online. More

by kf
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mayreli Ventura
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2023 -

Empire Toyota of Huntington responded

Thank you for your excellent review! It is always our goal to ensure our guests' experiences are as seamless as possible. We appreciate your business. Please do not hesitate to let us know how we may be of further assistance to you in the future!

July 09, 2023

Everyone at this dealership is always respectful, professional and very helpful. I would, and have recommended this service and sales department. I leased my last 4 vehicles from this dealership. More

by DEBCRANEWILLIAMS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Henry
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sunny Dalavai
4.0
This rating includes all reviews, with more weight given to recent reviews.
William Bonilla
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mayreli Ventura
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2023 -

Empire Toyota of Huntington responded

Debra, Thank you so much for your excellent review! We are pleased our team could consistently provide you with the quality service you so much deserve! We are honored to have your continued business, and we hope to serve you and your automotive needs for many years to come! We wish you the safest of travels until we meet again!

July 04, 2023

The dealership provided great service. It was efficient and fast. The waiting area is a nice size and comfortable. Their employees are professions, helpful, and provided a good experien More

by Mdivjak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yoelis Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mayreli Ventura
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2023 -

Empire Toyota of Huntington responded

Thank you so much for your wonderful review. We are honored by your kind words and satisfaction, and we are thrilled we could provide you with the quality service you so much deserve. Providing smooth and efficient dealer experiences is always our goal, and we will be sure to provide you with nothing less in the future! Thank you!

...
41
...