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Empire Toyota of Huntington - Service Center

Huntington Station, NY

4.7
2,215 Reviews

2,215 Reviews of Empire Toyota of Huntington - Service Center

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March 12, 2023

The service was prompt and accurate. I was given a loaner car while waiting for my car to complete the service required. More

by Mfried$66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sunny Dalavai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2023 -

Empire Toyota of Huntington responded

Thank you so much for your 5-star rating! Offering quality and efficient service is so important to us, and we are glad that our team provided you with nothing less. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if there is ever anything more that we may help you with!

March 12, 2023

I got great service specially Keith help me a lot to understand what need to be done for my car More

by HASAN.MURAD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith
Mar 17, 2023 -

Empire Toyota of Huntington responded

Thank you for sharing the positive experience you had with Keith! We are so glad that he took great care of you and your vehicle. It is our pleasure to serve you. If there is ever anything more that we may help you with, please do not hesitate to give us a call.

March 11, 2023

I called one weekday morning at the last minute to be put in for an oil change with the assistance of your kind service writer, Keith McKenna. Keith was knowledgeable explaining after today, what's next, to More

by dorothy.mckennarn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith McKenna
Mar 17, 2023 -

Empire Toyota of Huntington responded

Dorothy, Thank you for sharing the positive experience you had with Keith! We are so glad that he could provide you with thorough and efficient service. Your safety and satisfaction are our utmost priorities. Please do not hesitate to give us a call if you ever have any further questions or concerns.

March 10, 2023

A good experience friendly the car was done at appropriate time everything was explained about needs to be done in the future. More

by BILLIL50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mayreli Ventura
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2023 -

Empire Toyota of Huntington responded

Thank you so much for your positive review! Offering thorough and efficient service is so important to us, and we are glad that our team provided you with nothing less. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

March 09, 2023

Great communication from William Bonilla. The only drawback was weak wifi in the waiting room, which made it hard to get my work done. More

by Rav4
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Bonilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 06, 2023

Keith was very helpful, attentive and informative. He also took the extra steps to explain the details of everything my car needed. More

by gmcoreas11514
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith McKenna
Mar 10, 2023 -

Empire Toyota of Huntington responded

Thank you for sharing the positive experience you had with Keith! We are so glad that he was both kind and informative. Your safety and satisfaction are our utmost priorities. We hope to see you again the next time you are in need of automotive service!

March 06, 2023

Great customer service . Very attentive and very easy to make appointments . Work is done in a timely manner and mechanics and staff are very knowledgeable. More

by rreuter18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Qin
Mar 10, 2023 -

Empire Toyota of Huntington responded

Thank you so much for your positive review! We are so glad that our team could provide you with a smooth and efficient experience. It is our pleasure to serve you and your automotive needs in any way possible. please do not hesitate to give us a call if you ever have any further questions or concerns.

March 06, 2023

Empire Refuse to take accountability for the problems with the Toyota tundra I’ve purchased from them More

by fanza18
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
William Bonilla
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mayreli Ventura
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Romeo
Mar 15, 2023 -

Empire Toyota of Huntington responded

Hello, I am very sorry to hear of your recent service experience and apologize for the lack of customer service by our team. We would like to discuss your concerns with you directly, please contact Romeo Mejia at 631-759-9176 or romeom@eagny.com at your earliest convenience.

March 04, 2023

It was a good experience. The wait time was not too long for a free service checkup. Staff was friendly, and waiting room is pleasant. More

by lc11743
Recommend Dealer
Yes
Employees Worked With
Mayreli Ventura
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2023 -

Empire Toyota of Huntington responded

Thank you so much for your positive review! We are glad that our team could provide you with a smooth and efficient experience. It is our pleasure to serve you and we hope that you continue to choose us for all of your future automotive needs!

March 02, 2023

Love Dealer good 👍 good 👍 good 👍 good 👍 good 👍 good 👍 good 👍 good morning 🙏 good 👍 good 👍 good 👍 good More

by panino4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mayreli Ventura
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2023 -

Empire Toyota of Huntington responded

Thank you for your 5-star rating! We are overjoyed that our team could provide you with top-notch service. If there is ever anything more that we may help you with, please do not hesitate to give us a call.

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