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Empire Toyota of Huntington - Service Center

Huntington Station, NY

4.7
2,229 Reviews

2,229 Reviews of Empire Toyota of Huntington - Service Center

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March 12, 2022

The person who helped me was rude. Told me that the battery in car was too small and if I didn’t change it the car would break down. The mechanic that has serviced my car for 35 year More

by JANEANDARNOLD
Customer Service
Quality Of Work
Price
Recommend Dealer
No
Employees Worked With
Juan Vargas was the one who tried to scam me, Juan Vargas
Mar 14, 2022 -

Empire Toyota of Huntington responded

Hello, Thank you for sharing your comments with us. I am very sorry to hear that you didn't have a good experience and apologize for any disrespect that you encountered with our service staff. We expect all our customers to be treated with respect and professionalism. I would like to discuss your concerns with you directly, please contact me at 631-759-9176 or romeom@eagny.com at your earliest convenience. Romeo Mejia Service Manager Empire Toyota of Huntington

March 12, 2022

As usual, fast, efficient and courteous service. I just wish the telephone reception was better in the waiting room. More

by LSHEF98770
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Vargas
Mar 14, 2022 -

Empire Toyota of Huntington responded

Thank you for your positive review! Offering quality and efficient service is so important to us, and we are pleased that our team provided you with nothing less. It is our pleasure to serve you and your automotive needs in any way possible. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns!

March 09, 2022

This was my first visit to have my 2022 Prius Prime serviced. I was pleased with the professionalism and respect I was treated with by all of the Empire Service Center customer service representatives. More

by LR601
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Vargas
Mar 10, 2022 -

Empire Toyota of Huntington responded

Thank you so much for your positive review! Providing quality and efficient service is so important to us, and we are so glad that our efforts could meet your satisfaction. It is our pleasure to assist you in any way possible. We look forward to continue providing you and your vehicle with our best care in your visits to come!

March 09, 2022

Very satisfied with visit. First service in and out in less than one hour.all questions answered by staff. Con for table and clean waiting area. More

by MSBL50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Vargas
Mar 10, 2022 -

Empire Toyota of Huntington responded

Thank you for your positive review! We are so glad that our team could get your automotive needs efficiently taken care of. It is our pleasure to serve you. Please do not hesitate to give us a call if you ever have any further questions or concerns.

March 05, 2022

I like this service the service this time is very good He take a couple hours but that’s good More

by JOHNP11111983
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Vargas
Mar 07, 2022 -

Empire Toyota of Huntington responded

John, Thank you so much for your wonderful review! We are so glad that our team took great care of you throughout your visit. We hope to see you again the next time your vehicle is ready for service. Safe travels!

March 01, 2022

The employees are very nice, easy to work with, but not too sure when parts come in More

by RVROHAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Vargas
March 01, 2022

Extremely efficient, all concerns I had were professionally handled and answered to my complete satisfaction. More

by ETB22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Daniel Torres
Mar 02, 2022 -

Empire Toyota of Huntington responded

Thank you for your 5-star rating! Providing quality and efficient service is so important to us, and we are pleased that our efforts could meet your satisfaction. It is our pleasure to assist you in any way possible. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

February 28, 2022

They did a good job They informed me on all the work they were going to be doing and we’re very helpful took a bit longer than I expected but that was probably just because they were busy. More

by Jjred10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Vargas
Feb 28, 2022 -

Empire Toyota of Huntington responded

We are so glad that our team took great care of you throughout your visit. It is our pleasure to serve you and your automotive needs in any way possible. Thank you so much for your positive review. Please drive safely, and do not hesitate to give us a call if there is ever anything more that we may help you with!

February 26, 2022

very nice waiting area the service was nice and quick in general very good experiance More

by JM52461
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Vargas, Michelle Micalizzi
Feb 28, 2022 -

Empire Toyota of Huntington responded

Thank you for your 5-star rating! Offering quality and efficient service is so important to us, and we are pleased that our team provided you with nothing less. We hope to see you again the next time your vehicle is ready for service!

February 24, 2022

Checking in was very easy. I was taken at my appointment time. Everyone was very professional and nice. The waiting area was clean and large enough that I was comfortable sit More

by Mdivjak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yoelis Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Vargas
Feb 25, 2022 -

Empire Toyota of Huntington responded

Thank you for your 5-star rating! We are so glad that our team took great care of you throughout your visit. It is our pleasure to serve you and your automotive needs in any way possible. Please drive safely, and do not hesitate to give us a call if there is ever anything more that we may help you with!

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