"I went into Toyota not exactly knowing what to look for..."
- Liz lorenzo
I went into Toyota not exactly knowing what to look for as in this is my first time purchasing a car at a dealership. I got approached by Yoelis who was absolutely wonderful ! Made my first dealership experience quick and easy. Answered all questions and was extremely attentive. I would definitely recommend him. Overall great service at Empire Toyota!
"The staff is so polite and cheerful everyone is very..."
The staff is so polite and cheerful everyone is very helpful at Empire Toyota. This must be true because I have bought 6 Toyotas from Empire The service Dept. is very clean and appealing the seats are comfortable and the atmosphere is welcoming. Truly great experience.
"Very pleasant to deal with no hassle at all needs were..."
Very pleasant to deal with no hassle at all needs were met and was in and out in same day but wish they had coffee lol
"This is the second vehicle that my husband and I have..."
This is the second vehicle that my husband and I have gone and purchased through Huntington Toyota! The Salesman Yoelis was an absolute pleasure to work with as was the finance manager who helped us with my husband’s vehicle Javier!!! We test drove the base model then ended up choosing a different model to which is amazing and in the color I wanted! They put their work in for you to get you into the vehicle that YOU want at the price you want to pay for! They all simply treat you like you’re family and do everything they can to help you leave in the vehicle you want and also have you leave with a smile on your face! I couldn’t thank them enough!!! I love my NEW 2021 RAV4!!! If you’re hesitating getting a new vehicle go to Huntington Toyota!!!
"I went to Toyota of Huntington to lease the new 2021..."
I went to Toyota of Huntington to lease the new 2021 Toyota Sienna. Yoelis Fernandez made the process of returning my 2017 Toyota Sienna and stepping into my minivan an easy process. He was helpful in securing a lease that was affordable for me. Yoelis was totally involved from beginning to the end. He was patient and answered all my questions. When he didn’t know the answers to my questions, he took the time to research and find the answers. The in-depth time he spent with me going over all the new features of the vehicle that I was unfamiliar with was appreciated. He has made himself available to me even after I picked up the vehicle. I will recommend him to friends and family in the future. Thank you Yoelis for making the transition to my my new lease an easy one. I love the car and Toyota of Huntington!
"I leased a Toyota From Empire Toyota of Huntington on..."
- stew L
I leased a Toyota From Empire Toyota of Huntington on 1/18/21. My salesperson was Yoelis Fernandez. He was a terrific salesperson and I recommend him highly. He was polite, patient, knowledgeable and very pleasant. He answered all questions about the car. There was no pressure placed upon the customer. He was cooperative and respectful. He worked with us to come up with an acceptable lease package. Simply Yoelis is a model of what a salesperson should be. I recommend him highly.
"ok nothing bad about it .The price change was not good...."
ok nothing bad about it .
The price change was not good. We were trapped. We were quoted different price.
They also didn't honor their purchase order and they sold our car.
"It’s like they didn’t even try, I have been a Toyota..."
It’s like they didn’t even try, I have been a Toyota Coustomer for generations lol never considering it passing Toyota down to my next generation! I always said my dad made a mistake supporting the dealership! No respect or reason!
"This review is solely for your Salesman YOELIS! He..."
This review is solely for your Salesman YOELIS!
He follows all the basic rules of Great Customer Service. When we first met him in the beginning of 2020 we liked his can do Attitude. He makes you feel that you can trust what he says and that he will follow up to make your purchase experience as good as any in the industry. That is why we returned to buy our 4Runner.
Empire Toyota has an excellent employee and is an asset to the organization
Thanks again, Nick and Bernadette
"Keith and Yoelis were really informative, helpful and..."
Keith and Yoelis were really informative, helpful and patient! The whole experience left me happy, which says a lot, since my prior car was totaled. My new car is perfect for me!
Other Employees Tagged:
The gentleman doing paperwork.