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Empire Toyota of Huntington - Service Center

Huntington Station, NY

4.7
2,229 Reviews
Call Service Center (631) 498-8302

2,229 Reviews of Empire Toyota of Huntington - Service Center

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February 21, 2022

I received excellent service from the whole Toyota team at Empire Toyota, especially from Juan Vargas. More

by LCDELRE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javier Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Heller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Vargas
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Feb 22, 2022 -

Empire Toyota of Huntington responded

We are delighted that Juan provided you with the quality service that you so much deserve! It is our pleasure to assist you in any way possible. Thank you so much for your positive review! We wish you the safest of travels until we meet again!

February 20, 2022

All work required was fully explained and pointed out in the vehicle and done with no inconvenience as I was given a loaner vehicle to take home. Thank you very much. More

by Review
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David
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Feb 22, 2022 -

Empire Toyota of Huntington responded

Thank you for sharing your positive experience with us! Offering thorough and efficient service is so important to us, and we are pleased that our team provided you with nothing less. We hope to see you again the next time your vehicle is ready for service. Safe travels!

February 17, 2022

Outstanding! Did my recall as well as a lot of work I needed done on my Prius and their drop off and pick up service was a godsend. Will never go anywhere else! More

by jimmy.mack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos, Juan Vargas
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Feb 17, 2022 -

Empire Toyota of Huntington responded

Jimmy, Thank you so much for your 5-star review! We are so glad that our team could get your automotive needs efficiently taken care of. It is an honor to have your confidence and loyalty. We wish you safe travels and we look forward to continue providing you with our best care in your visits to come!

February 17, 2022

IWas not happy with the cost of routine annual inspection. Had service done a few months ago and paid a sizable amt .then . Our car is a 2016 Camry and has only 15000 miles. Has only one drive More

by mushroe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Juan Vargas
Report | Print
Feb 20, 2022 -

Empire Toyota of Huntington responded

Hello, Thank you for sharing your experience with our dealership. We are very sorry to hear of your disappointment with our service department regarding the cost of the services. We do expect all our customer's have a good experience when visiting our dealership. If you like to discuss your concerns or have any questions, please contact Romeo Mejia at 631-759-9176 or romeom@eagny.com and he will be glad to address your concerns directly.

Feb 20, 2022 -

mushroe responded

No further response, but definitely feel that the fee charged was not a fair price for services performed..

February 16, 2022

Its absolutely the worst car dealership, they are not efficient, and only one finance loan officer. they tell you only certain amount can be put down as cash in that way you are force to take out a highe More

by MMSIEBS
Customer Service
Quality Of Work
Price
Recommend Dealer
No
Employees Worked With
Javier Munoz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lesly Sandoval
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Feb 17, 2022 -

Empire Toyota of Huntington responded

Hello, We are very sorry to hear that you were not happy with your experience at our dealership and do apologize for any miscommunication on the loan. If you would like to discuss your concerns with us, please contact Stephen Torrens at 631-498-8302 or storrens@eagny.com and he will be glad to address your concerns directly. Thank you.

February 16, 2022

This dealership has Good service they are helpful not as quick as I would like but they try More

by RCALABRETTA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Vargas
Report | Print
Feb 17, 2022 -

Empire Toyota of Huntington responded

Thank you for your positive review! We are glad that our team took great care of you during your visit. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

February 15, 2022

William at the Service Department was helpful and answered all our questions. We have been servicing both our Toyota 4 runners there since we bought them. More

by NICKFRBERN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William
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Feb 16, 2022 -

Empire Toyota of Huntington responded

Thank you so much for your wonderful review! We are so glad that William and the team could consistently provide you with the quality service that you so much deserve! It is our pleasure to assist you in any way possible. We wish you safe travels and we look forward to continue providing you and your vehicles with our best care in your visits to come!

February 14, 2022

The Entire Team over at Empire Toyota of Huntington took care of my auto needs and did it well..swell...Thanks to everyone for getting my issue resolved quickly....Thanks again..and Bye for now... More

by prince2626
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Vargas, Michelle Micalizzi
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Feb 14, 2022 -

Empire Toyota of Huntington responded

Thank you so much for your positive review! Your safety and satisfaction are our utmost priorities, and we are so glad that our team could get your automotive needs swiftly resolved. Please do not hesitate to give us a call if you ever have any further questions or concerns.

February 14, 2022

Car failed inspection the first try. Repeated a week later after driving the required miles. Got my car in a timely fashion. Passed inspection. Replaced wiper blades. More

by bruce.meyer21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David
Report | Print
Feb 14, 2022 -

Empire Toyota of Huntington responded

Bruce, Thank you for your positive review! We are happy to hear that our team could get your automotive needs taken care of. It is our pleasure to serve you. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

February 10, 2022

Organized, efficient , dedicated. Went in and spoke to assistant service manager david who got me set up and ready to go same day. Would Defenitely recommend coming here for any service needs. More

by jonil_26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David
Report | Print
Feb 11, 2022 -

Empire Toyota of Huntington responded

Thank you so much for your wonderful review and recommendation! Offering quality and efficient service is so important to us, and we are pleased that David's efforts met your satisfaction. We hope that you continue to choose us for all of your future automotive needs. Safe travels!

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