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Empire Toyota of Huntington - Service Center

Huntington Station, NY

4.7
2,229 Reviews
Call Service Center (631) 498-8302

2,229 Reviews of Empire Toyota of Huntington - Service Center

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December 23, 2021

I had an appointment for routine maintenance. My appointment was timely and the staff was kind and efficient. More

by LIFSONP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex
Report | Print
Dec 27, 2021 -

Empire Toyota of Huntington responded

Thank you for your 5-star rating! Providing quality and efficient service is so important to us, and we are so glad that our efforts could meet your satisfaction! We hope to see you again the next time your vehicle is ready for service! Safe travels!

December 19, 2021

Excelente personal las personas muy amables el servicio lo hacen rápido no hay que esperar mucho tiempo More

by IRISRUBIO36
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Vargas
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Dec 20, 2021 -

Empire Toyota of Huntington responded

Iris, Gracias por su evaluacion de 5-estrellas! Es un placer ayudarla en todo lo posible. Por favor no dude en decirnos si hay algo mas en lo que le podemos ayudar en el futuro! Mil gracias!

December 17, 2021

Very courteous and determined to find the problems and fix them. Very comfortable waiting space. All involved were excellent. More

by pjgavagan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anna Vargas
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Dec 20, 2021 -

Empire Toyota of Huntington responded

Thank you for your 5-star rating! We are pleased that our team could provide you with the quality care that you so much deserve! Your safety and satisfaction are our utmost priorities. Please do not hesitate to give us a call if you ever have any further questions or concerns.

December 16, 2021

Very cooperative & helpful. Explained all very well. Treated respect fully & treated well, offered water & coffee. More

by SAADCONSTRUCTION
Recommend Dealer
Yes
Employees Worked With
Leo Kwan, Kristin Digesaro
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Dec 17, 2021 -

Empire Toyota of Huntington responded

Thank you for your 5-star rating! Providing quality and efficient service is so important to us, and we are glad that our efforts could meet your satisfaction. It is our pleasure to serve you. If there is ever anything more that we may help you with, please do not hesitate to give us a call!

December 15, 2021

one reason service master tech Richard Kulpen, Kippy have known since I bought my first toyota in 1987. excels at all phases of repairs make his knowledge available to younger techs and will show you what a More

by dunkinca
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Sandoval
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 15, 2021 -

Empire Toyota of Huntington responded

Thank you so much for your wonderful review! We are so glad that Richard consistently provides you with the quality care that you so much deserve! He will be honored to know how confident you are in his efforts. Please drive safely, and do not hesitate to give us a call if there is ever anything more that we may help you with in the future.

December 15, 2021

Michelle was very helpful. It was her first day there and it felt like she was there for over 20 years More

by LOXRR1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle
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Dec 16, 2021 -

Empire Toyota of Huntington responded

Thank you for taking the time to leave Michelle this wonderful review! She will be honored to hear of your very kind words and that you greatly valued her assistance! If there is ever anything more that she and the team may help you with, please do not hesitate to give us a call!

December 12, 2021

Giving miss information and unfortunately I missed on a promotion for the Black Friday week More

by nmv22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I forget his name
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Dec 13, 2021 -

Empire Toyota of Huntington responded

Hello, We are very sorry to hear that you did not have a positive sales experience with our dealership. We do apologize for any miscommunication on your inquiries. We would like to discuss your concerns and see if we can help. Please contact Stephen Torrens at 631-498-8302 or storrens@eagny.com and he will be glad to address your concerns directly.

December 10, 2021

The intake experience was excellent. The service was very fast. Had my car back in less than 24 hours. The checkout was also efficient. More

by GCOOPER5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Bonilla
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Dec 10, 2021 -

Empire Toyota of Huntington responded

Thank you so much for your 5-star rating! Providing a seamless and efficient experience is so important to us, and we are pleased that our efforts could meet your satisfaction! It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if there is ever anything more that we may help you with in the future!

December 05, 2021

Good service. Efficient and addressed all the issues. Good service. Efficient and addressed all the issues. Good results. Minor details not so perfect. More

by BERRUL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William
Report | Print
Dec 07, 2021 -

Empire Toyota of Huntington responded

Hello, Thank you for your positive feedback. We are glad that our team could get your automotive needs efficiently taken care of. Your safety and satisfaction are our utmost priorities. In regards to you concern with the minor details, please give us a call so we can go over any concerns you had during your visit. Thank you, Romeo Mejia Service Manager 631-759-9176

December 02, 2021

Very professional and friendly. Haven’t had a bad experience in the 4 years I have been coming here. More

by thaliachin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sonny
Report | Print
Dec 02, 2021 -

Empire Toyota of Huntington responded

Thank you for your 5-star rating! We are honored by your continued business, and we are overjoyed that our team could consistently provide you with a top-notch experience! It is our pleasure to serve you and your automotive needs in any way possible. We wish you the safest of travels until we meet again!

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