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Empire Toyota of Huntington - Service Center

Huntington Station, NY

4.7
2,222 Reviews

2,222 Reviews of Empire Toyota of Huntington - Service Center

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October 09, 2021

They took my car on time told me howLong it was going to They took my car on time told me how Long it was going to be More

by ETCORLESS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure everyone where’s a mask
Oct 11, 2021 -

Empire Toyota of Huntington responded

We appreciate you confiding in us with your automotive needs, and we are glad that we could provide you with a 5-star experience! Thank you so much for your positive review. If there is ever anything more that we may help you with, please do not hesitate to give us a call.

October 08, 2021

they fixed my car under warranty in a timely fashion and kept me updated throughout More

by bigwig5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William
Oct 08, 2021 -

Empire Toyota of Huntington responded

Thank you so much for your positive review! We are glad that our team could provide you with top-notch service and get your automotive needs efficiently taken care of. It is our pleasure to serve you. We wish you safe travels, and we hope to see you again the next time your vehicle is ready for service.

October 08, 2021

Sonny was my tech adviser. He was patient, kind, and pleasant as I explained my concerns. He made sure that my car was serviced in a timely manner, and he displayed great professionalism and empathy. He More

by genefennell
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Sonny
Oct 08, 2021 -

Empire Toyota of Huntington responded

Gene, We appreciate you taking the time to leave Sunny this wonderful review! Your safety and satisfaction are our utmost priorities, and we are so glad that Sunny could put you at ease and get your automotive needs efficiently taken care of. He will be honored to know of your very kind words and that you greatly valued his service. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

October 04, 2021

When I come in for service, I always see Kelly Henry. She is friendly, knowledgeable, and always professional. I know I will get the best service at Empire Toyota of Huntington! More

by MAHRVELOUS3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2021 -

Empire Toyota of Huntington responded

Thank you for taking the time to leave Kelly this amazing review! We are so glad that she consistently provides you and your vehicle with great care! She will be honored to know how confident you are in her efforts. We hope to continue serving you and your automotive needs for many years to come! Safe travels!

October 03, 2021

Jose was awesome! Very professional and got me my car back before our big trip! Thank you Jose! More

by Droman68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose
Oct 04, 2021 -

Empire Toyota of Huntington responded

Thank you for taking the time to leave Jose this positive review! We are so glad that he could get your automotive needs efficiently taken care of. Your safety and satisfaction are our utmost priorities. We wish you the safest of travels until we meet again!

October 02, 2021

My experience was Excellent !! That why I keep coming back! Thank you Kelly See you soon. More

by LUZ12GORDIAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2021 -

Empire Toyota of Huntington responded

Thank you so much for your wonderful review! We are honored by your continued business, and we are so glad that Kelly consistently provides you with the 5-star experience that you so much deserve! It is our pleasure to assist you in any way possible. We look forward to providing you with our best care in your visits to come! Safe travels!

September 29, 2021

service was quick and prompt but i thought they were a bit pricey on their parts More

by princessleah57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Vargas
September 24, 2021

I'm actually for the 1st time very disappointed I was set up for a 10,000 mile check up and got a 15,000 mile check I waited fir my car no one talked to me after I pulled into the service area and was just h More

by dimac64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kelly Henry
2.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2021 -

Empire Toyota of Huntington responded

Hello, I am very sorry to hear of your recent service experience and apologize for the lack of communication and for any inconvenience. We expect that all our customers kept informed of services being done. I would like to discuss your concerns with you directly, please contact me at 631-759-9176 or romeom@eagny.com at your earliest convenience. Romeo Mejia Service Manager Empire Toyota of Huntington

September 23, 2021

While shopping for a vehicle I came across Toyota of Huntington sadly some customers wrote some negative reviews. However, I decided to visit this dealership & to my surprise alot of those reviews are n More

by Li Ort
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javier Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yoelis Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Velasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2021 -

Empire Toyota of Huntington responded

Thank you for taking the time to leave us this 5-star review! We are delighted that Yoelis and Larry provided you with top-notch service and made your experience with us an all-around success! We greatly appreciate the opportunity to work with you. We wish you the warmest congratulations on your new vehicle- on behalf of the entire team! Please drive safely, and do not hesitate to let us know if we may ever be of further assistance to you in the future.

September 23, 2021

Juan greeted me with a good morning and took care of me right away. I didn’t realize that I should’ve gone directly into the waiting room until later. More

by eanash1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Vargas
Sep 23, 2021 -

Empire Toyota of Huntington responded

Thank you for leaving Juan this positive review! We are so glad that Juan provided you with exceptional care throughout your visit. it is our pleasure to serve you and your automotive needs in any way possible. Please drive safely, and do not hesitate to let us know if we may ever be of further assistance to you in the future.

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