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Empire Toyota of Huntington - Service Center

Huntington Station, NY

4.7
2,211 Reviews

2,211 Reviews of Empire Toyota of Huntington - Service Center

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January 30, 2021

My service advisor was very professional. He took great care of my highlander. I was in and out in a time manner. Will be coming back More

by SHORTI0033
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodrigo Archibala
Feb 09, 2021 -

Empire Toyota of Huntington responded

We're happy to hear that you had a great service experience with us! We're glad your Highlander was well taken care of, and we appreciate your business. We look forward to working with you again in the future.

January 28, 2021

Hands down the best dealership on Long Island. I’ve worked for Dealers and dealt with buying cars from other dealers... Empire is the best with customer service and being honest. They take their time t More

by MICWEST
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Velasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Vargas, Michelle Micalizzi, Anna Vargas
Jan 28, 2021 -

Empire Toyota of Huntington responded

Thank you, Micwest! We're happy to hear that you have had great experiences with us, and we're always here to help you out with your vehicle needs. We appreciate your business and look forward to working with you again in the future.

January 28, 2021

Whenever I bring my car in for servicing, Rodrigo greets me. I was in for free maintenance with ToyotaCare, but they found faulty shocks which had to be replaced. Rodrigo quickly found me a loaner car and t More

by Rosalind Spielman
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rodrigo Arichabala
Jan 28, 2021 -

Empire Toyota of Huntington responded

Thank you, Rosalind! It's wonderful to know that Rodrigo makes sure that you and your car are well taken care of each time you come in, and we appreciate your business!

January 27, 2021

Toyota Service located at 370 Oakwood. Huntington Station, NY. 11746, I follow my car service two years ago, and it is an excellent service and job. Ms. Kelly Henry - Assistant Service Manager is in More

by MARIADEGEA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2021 -

Empire Toyota of Huntington responded

Thank you, Maria! We're happy to hear that Kelly made sure you had a great service experience, and that your car was well taken care of. We appreciate your business and look forward to working with you again in the future.

Jan 28, 2021 -

MARIADEGEA responded

Yes, everybody did a great job, Ms. Kelly, technician, CRS - customer service representative. Excellent service and job!!! Thanks and I appreciate it very much!!!

January 27, 2021

not customer friendly price quoted not price charged got back car filthy service rep offered loaner but i was too frustrated to accept after my experience More

by unhappy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Michael
Jan 28, 2021 -

Empire Toyota of Huntington responded

Hello, I am sorry to hear that you were unhappy with your service experience, and with the state that you had your car returned to you in. Please contact Romeo Mejia at 631-759-9176 or romeom@eagny.com and he will be glad to address your concerns directly. Thank you.

January 25, 2021

Empire Toyota takes very good care of my 2003 Echo. The service is excellent, appointments fit with my schedule, the repairs are well done and the staff very friendly and helpful. Because the repairs took More

by KATHLEEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rodrigo and Flores (not sure this is her name--cashier), Juan Vargas
Jan 26, 2021 -

Empire Toyota of Huntington responded

Thanks Kathleen! We're happy to hear that you have had great experiences with our service team, and that they make sure your Echo is kept in great shape. We're glad you were well accommodated with the longer than expected wait on your latest visit, and that everything worked out well in the end. We appreciate your business and look forward to working with you again in the future.

January 25, 2021

My service was free with ToyotaCare. Everything went smoothly. I was in and out in 45 minutes. The waiting area was spacious and comfortable. Thanks! More

by TRAVELIN.ALLY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Murphy
Jan 26, 2021 -

Empire Toyota of Huntington responded

Thank you Ally! We're happy to hear that you had a pleasant, hassle-free service experience, and that you got your car back quickly. We appreciate your business and hope to work with you again in the future.

January 24, 2021

Every visit is a costly one. I suppose that much must be done to maintain my Camry in safe working order. I am a handicapped senior and need to feel safe driving in the winter. More

by MMPHOTOLB
Recommend Dealer
Yes
Employees Worked With
Juan Vargas
Jan 26, 2021 -

Empire Toyota of Huntington responded

Hello mmphotomb. While I am sorry to hear you've been frustrated with the cost of your vehicle service, please rest assured that we do everything we can to make sure your vehicle is in great shape to keep you safe while out on the road. We appreciate your business and are here for any of your future vehicle needs.

January 23, 2021

fast efficient and quality service. these folks get you in and out as fast as can be expected. Courteous and always keep you informed..../.Bravo More

by 76gecko
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz MacFall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Vargas
Jan 26, 2021 -

Empire Toyota of Huntington responded

Thanks 76gecko! We're happy to hear that you have had great service visits with us, and that the process is always smooth and hassle free for you. We appreciate your recommendation and look forward to working with you again in the future.

January 21, 2021

Awesome service as always!! Thank you for providing exceptional service and always a pleasure speaking with people who really care for the customers! Thank you More

by MYPHOENIX68
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kelly Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2021 -

Empire Toyota of Huntington responded

Thank you, Myphoenix! We're pleased to hear that you continue to have great experiences with us, and that you always feel well accommodated each time you come in. We appreciate your business and look forward to working with you again in the future.

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