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Empire Toyota of Huntington - Service Center

Huntington Station, NY

4.7
2,211 Reviews

2,211 Reviews of Empire Toyota of Huntington - Service Center

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January 17, 2021

Your advisor, Sunny Dalavat, is courteous and friendly. He is very accomodating and helpful. He is very efficient in doing his work. He even recognized me on my second time to be in your shop. More

by toyotaprius
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sunny Dalavat
Jan 26, 2021 -

Empire Toyota of Huntington responded

Thank you for taking the time to share your experience with us! We're glad that Sunny has been so helpful and attentive, and makes sure you're well accommodated each time you come in. We appreciate your business and look forward to seeing you at your next service visit.

January 17, 2021

Pleasant experience. Informed us as to what needed to be Pleasant experience. Informed us as to what needed to be done and price quotes, as well as time needed to perform the repairs. Very professional. More

by RIRED107
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Vargas, Michelle Micalizzi, Anna Vargas
Jan 26, 2021 -

Empire Toyota of Huntington responded

Thank you, Rired! We're pleased to hear that you had a pleasant experience with us, and that you were well informed about your vehicle's needs, as well as the associated cost. We appreciate your business and hope to work with you again in the future.

January 17, 2021

David Qin is courteous and friendly. He is very accommodating and helpful. I definitely recommend going to Empire of Huntington and ask for David Qin. More

by Ryan E.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Micalizzi
Jan 26, 2021 -

Empire Toyota of Huntington responded

Thank you for the recommendation, Ryan! We're happy to hear that David has been so helpful and accommodating, and we look forward to working with you again in the future.

January 12, 2021

Excellent service. Juan Vargas was wonderful. He was informative when going over the recall and answering questions about additional services and prices. Disappointed with credit card fee charged for pa More

by Angela281
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Vargas
Jan 13, 2021 -

Empire Toyota of Huntington responded

Hi Angela, Thank you for your feedback and your positive review! We are glad you had an excellent service experience with Juan. We appreciate your business and hope you will visit us again for your future car needs!

January 10, 2021

Everything was great! I really appreciate Juan’s call and flexibility he was very helpful evaluating the service needed for the vehicle. I would return for service in the future. More

by jcrav4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Vargas
Jan 11, 2021 -

Empire Toyota of Huntington responded

Thank you, jcrav! We're happy to hear that Juan was so helpful and accommodating, and made sure your needs and expectations were met. We appreciate your business and look forward to working with you again in the future.

January 10, 2021

My experience at the Toyota service station was an excellent one. Rodrigo made sure he kept me informed at to what was going on with my vehicle and had it ready for me on time as he promised. He is ex More

by MARIAACCO311108
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodrigo Archabala
Jan 11, 2021 -

Empire Toyota of Huntington responded

Thank you, Maria! It's wonderful to hear that you had such a great experience with Rodrigo, and that he was so helpful and informative from start to finish. We appreciate your business and look forward to seeing you again at your next service visit.

January 09, 2021

Easy to schedule and fast routine service. BUT, I am frustrated. Despite you sending me THREE emails about the inspection needing to be done, it did not get done at my visit yesterday. More

by jhydermoller
Recommend Dealer
Yes
Employees Worked With
Kelly Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Vargas
Jan 11, 2021 -

Empire Toyota of Huntington responded

Hello jhydermoller, I apologize for any miscommunication that transpired during your service visit. If there was a missed service, or if you would like to discuss your experience further, please contact Romeo Mejia at 631-759-9176 or romeom@eagny.com and he will be glad to address your concerns directly. Thank you.

January 06, 2021

The service was Excellent. David Qin recognized me from before and knew my circumstances. I had to get to work in 2 hours and knew my wife is in a wheelchair. He made sure my car was done Right away and do More

by xandor4u
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Qin and Kristen Digesaro, Service Department
Jan 07, 2021 -

Empire Toyota of Huntington responded

We are so pleased to hear that Kristen was pleasant and that David was able to get your service completed quickly so you could get back on the road! Thank you for sharing your positive review with us, and we hope to see you again!

January 05, 2021

I wait 10 minutes until 2 workers finished there private conversation about holidays and then only then one of them asked me why I'm here, without a worm welcome. More

by ARCHAG
Recommend Dealer
Yes
Employees Worked With
Kelly Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service Department
Jan 05, 2021 -

Empire Toyota of Huntington responded

Hello Archag, I appologize for any inconvenience you experienced during your latest visit to our dealership. If you would like to further discuss your concerns, please contact Romeo Mejia at romeom@eagny.com and he will address these things with you directly. thank you.

January 03, 2021

Quick efficient service for both maintenance and vehicle inspection. Polite service people with explainations of services performed. Back on the race in least than an hour and a half. More

by DMEY123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
Jan 05, 2021 -

Empire Toyota of Huntington responded

Thank you DMey! We're happy to hear that you had a great experience with us, and that it was a quick, efficient process. We appreciate your business and hope to work with you again in the future.

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