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Empire Toyota of Huntington - Service Center

Huntington Station, NY

4.7
2,229 Reviews

2,229 Reviews of Empire Toyota of Huntington - Service Center

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February 07, 2021

Great waiting room area where people could social distance safely. Employee was very welcoming and walked me through all the maintenance performed on my vehicle. Only improvement would be letting me More

by SG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Vargas
Feb 09, 2021 -

Empire Toyota of Huntington responded

Thanks SG! We're happy to hear that you had a great experience with us, and that you felt comfortable and well accommodated while your vehicle was worked on. We appreciate your feedback and hope to work with you again in the future.

February 06, 2021

did a good jpb waiting for a copy of report of what was done was having a problem with his computer said he would mail it to us More

by MARCBEITLER
Customer Service
Recommend Dealer
Yes
Employees Worked With
Juan Vargas
Feb 09, 2021 -

Empire Toyota of Huntington responded

Thanks Marc! We're glad you had a great experience with us, and we appreciate your business. We hope to work with you again in the future.

February 06, 2021

Nosotros estamos muy contentos con la atención que nos da Juan Vargas... es muy eficiente, buena persona, confiable, por eso siempre regresamos a chequear nuestro carro con el... More

by jessicam2m
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Vargas
Feb 10, 2021 -

Empire Toyota of Huntington responded

We're so glad that Juan was of great help to you this time and every time you visit us for service! Thank you for your 5-star review, and we hope to work with you again!

February 06, 2021

Juan went out of his way to insure that filters were cleaned. He aired out car over night because he knew I am asthmatic, He even got a young person to sync phone to car. Unfortunately car was stolen an More

by WinstontheOranda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Vargas, Anna Vargas
Feb 09, 2021 -

Empire Toyota of Huntington responded

Thank you Liza! We're happy to hear that you had a great experience with Juan, and that he was so helpful and attentive to your specific detailing needs. We appreciate your business and hope to work with you again in the future.

February 05, 2021

Always get the best service from Toyota of Huntington. Every time I service my 2011 Highlander I get the best service. And if there is a problem, they fix it right the first time. More

by carlvinas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Vargas
Feb 09, 2021 -

Empire Toyota of Huntington responded

Thanks Carlvinas! We're happy to hear that you had another great experience with us, and are glad to continue helping you keep your Highlander in great shape. We appreciate your business and look forward to seeing you at your next service visit.

January 31, 2021

Jose was very efficient and my yearly car inspection and maintenance service of my CH-R was complete and ready the exact time he said it would be. More

by BN0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose
Feb 09, 2021 -

Empire Toyota of Huntington responded

Thanks BN! We're glad Jose made sure your inspection went smoothly, and that it was an efficient process for you. We appreciate your business and hope to work with you again in the future.

January 31, 2021

Great staff. Fast friendly service . Easy to make an appointment and pulled right into the garage. Car was finished on time and left clean. Felt safe inside , staff followed guidelines. Thank you Sun More

by Jayne6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sunny , Juan Vargas
Feb 09, 2021 -

Empire Toyota of Huntington responded

Thank you, Jayne! We're happy to hear that you had a quick and pleasant service experience with Sunny and Juan, and that they worked to ensure that you were well accommodated while your vehicle was worked on. We appreciate your business and hope to work with you again in the future.

January 30, 2021

Took almost 3 hours for an oil change, tire rotation, and inspection, which is by far the longest it ever took. The salesmen tried selling me on "issues" with brakes even though they were fine and redone onl More

by petermarkvidulich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Do not remember the names
Feb 09, 2021 -

Empire Toyota of Huntington responded

Hello Peter, I apologize for the longer than expected service visit that you had, and for any inconvenience that resulted from this. We do our best to accommodate each of our guests in a timely manner and I am sorry this was not the case for you. If you would like to further discuss your experience, please contact Stephen Torrens at 631-498-8302 or storrens@eagny.com and he will be glad to address your concerns directly. Thank you.

January 30, 2021

My service advisor was very professional. He took great care of my highlander. I was in and out in a time manner. Will be coming back More

by SHORTI0033
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodrigo Archibala
Feb 09, 2021 -

Empire Toyota of Huntington responded

We're happy to hear that you had a great service experience with us! We're glad your Highlander was well taken care of, and we appreciate your business. We look forward to working with you again in the future.

January 28, 2021

Hands down the best dealership on Long Island. I’ve worked for Dealers and dealt with buying cars from other dealers... Empire is the best with customer service and being honest. They take their time t More

by MICWEST
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Velasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Vargas, Michelle Micalizzi, Anna Vargas
Jan 28, 2021 -

Empire Toyota of Huntington responded

Thank you, Micwest! We're happy to hear that you have had great experiences with us, and we're always here to help you out with your vehicle needs. We appreciate your business and look forward to working with you again in the future.

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