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Empire Toyota of Huntington - Service Center

Huntington Station, NY

4.7
2,212 Reviews

2,212 Reviews of Empire Toyota of Huntington - Service Center

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November 18, 2020

Always a pleasure visiting Huntington Toyota for service. The staff was very accommodating and provides great service. I was extremely pleased with the loaner car provided, the staff was very professional an More

by Elizabeth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
Nov 20, 2020 -

Empire Toyota of Huntington responded

Hi Elizabeth, We appreciate your return business and your 5-star review! We are pleased that our staff provide you exceptional service, and look forward to working with you again in the future!

November 18, 2020

Outstanding customer service! Kind and efficient help at drop off and pickup. I will definitely return to have my car serviced here. Overall great experience! More

by Coll
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
Nov 20, 2020 -

Empire Toyota of Huntington responded

We're happy to hear that you had a topnotch experience with our excellent service staff! Thank you for sharing your positive review and we look forward to working with you again!

November 17, 2020

Rodrigo in the service dept at oakwood in Huntington station was AMAZING to work with. Super knowledgeable and helpful. He spoke with me on the phone prior to the work being done and dealt with my insur More

by KSB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodrigo at oakwood , Service Department
Nov 18, 2020 -

Empire Toyota of Huntington responded

Thank you for your great 5-star review! We are so pleased that Rodrigo exceeded your expectations and made your service visit outstanding! We hope you will choose us again for your future car needs!

November 17, 2020

Always a pleasure to service my car at Empire Toyota Service. Staff was professional as always. Romeo displayed both professionalism and knowledge. I would highly recommend anyone to have that vehicle s More

by JBigduke6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Romeo , Service Department
Nov 18, 2020 -

Empire Toyota of Huntington responded

We're glad you had an excellent service experience with Romeo! Thank you for recommending our dealership, and for your 5-star review, and we hope you will visit us again!

November 13, 2020

Job was done in a timely manner.Obligatory 25 Word Job was done in a timely manner. Obligatory 25 Word Minimum is one of the reasons why I don't participate in your surveys. So I was a word shor More

by DIANEGRASS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Vargas
Nov 17, 2020 -

Empire Toyota of Huntington responded

Hi Diane, We're happy to hear that your service experience was quick and efficient! We appreciate that you took the time to share your 5-star review with us, and we hope to assist you again with your future car needs. Have a great day!

November 13, 2020

Rodrigo Archibald was very courteous, assessed my problem, advised me of the cost and corrected the issue. Thank you. Wat time was a little long. More

by OLGAM1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
Nov 17, 2020 -

Empire Toyota of Huntington responded

Thank you for your positive review and feedback. We are happy to hear that Rodrigo was personable and helpful, and got your car fixed and back on the road! We hope you'll visit us again for your future car needs!

November 13, 2020

Empire Toyota of Huntington is the first car dealership in 20 years that was SO excellent to work with that I actually feel a sense of loyalty. In particular, Leo Kwan went WAY above and beyond to make my More

by BENWIGLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javier Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William Bonilla, Service Department, Leo Kwan, Justin Khan
Nov 17, 2020 -

Empire Toyota of Huntington responded

Hi Ben, We are thrilled that you had an outstanding car buying experience with Leo, and an excellent service experience with William as well! Thank you for taking the time to leave us your great 5-star review, and we look forward to working with you again! Congratulations on your new vehicle!

November 12, 2020

You got avoid this dealer service center by any means price is ridiculously expensive besides that they charge you check out fee of 3.25 % of total fee when you use your credit card More

by kenkuma
Price
Recommend Dealer
No
Employees Worked With
Rodoligo Arichanbra
Dec 04, 2020 -

Empire Toyota of Huntington responded

Hello Ken, I am sorry to hear you were unhappy with the terms of your sale. If you would like to discuss this further, please contact Stephen Torrens at 631-498-8302 and he would be happy to address your concerns directly. Thank you.

November 12, 2020

Recently my car needed quite a bit of work. The staff was attentive, helpful and mindful of the time required to complete the work. Service dept attentive and cordial. Rodrigo was a pleasure to work wi More

by Dean S.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
Nov 13, 2020 -

Empire Toyota of Huntington responded

Hi Dean, Thanks for recommending us! We're thrilled that Rodrigo and our wonderful staff provided you outstanding service! We hope you will visit us again for your future car needs.

November 09, 2020

Kelly is an excellent service advisor, well experienced, professional, skilled, understanding customers' needs, and a very kind person. I strongly recommend car service with Empire Toyota especially Service More

by Michael NYLI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2020 -

Empire Toyota of Huntington responded

Hi Michael, We are so glad that you had a great service experience with Kelly! Thank you for your 5-star review and for choosing us as your service provider!

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